Frequently Asked Questions
Can I test Brand24 features before applying promotional codes to purchase?
Yes, Brand24 provides a 14-day free trial with no credit card required, allowing you to explore all monitoring features before committing to a discounted paid plan.
What's Brand24's refund policy for purchases made with promo codes?
Brand24 offers a 30-day money-back guarantee with no questions asked, giving you a full month to evaluate the service after applying promotional pricing.
Are there special educational or nonprofit discounts available?
Yes, Brand24 provides additional discounts for NGOs, educational institutions, and similar organizations - contact their team directly to discuss specialized pricing options.
Can promotional codes be applied to mid-tier plans like Team and Pro subscriptions?
promo codes typically work across all subscription levels, including the $179 Team plan and $249 Pro plan, though specific savings amounts may vary by tier.
Do I need to enter payment information to claim free trial extensions through promo codes?
No, Brand24's free trial requires no credit card, and promotional trial extensions can often be claimed without providing payment details upfront.
What happens to my promotional rate when switching between monthly and annual billing?
You can contact Brand24's support team to convert monthly subscriptions to annual billing and apply any available promotional discounts to the new billing cycle.
Are there volume discounts available for agencies managing multiple client accounts?
Enterprise-level promotional pricing is available for agencies and larger organizations, with custom rates negotiated based on account volume and feature requirements.
How do I ensure my promotional discount applies correctly during checkout?
Enter your promo code during the subscription setup process, and verify the discounted amount appears before finalizing payment to ensure proper application of savings.