Best POS Software For 2020

by Teodora Dobrilova | February 14, 2020

To run a business you must juggle a million things.

Managing the inventory constantly can be stressful. You also need to have a genius IQ to keep track of discounts and loyalty cards. To top it off, there are mind-numbing sales reports to deal with.

What if there’s software that takes care of all that?

Heck, what if it also handles a variety of other crucial tasks as well?

Enter point of sale (POS) software.

By the end of this article, you’ll discover which is the best POS system for you. (Hint: it depends on your business’s needs.

SHOW MORE
User rating: 9.8
+

No training required

+

Offline mode

+

Affordable

-

Freezes

-

Suspect fraud when there is none

-

Might have issues connecting to bank accounts

Thanks to its ease of use, fair pricing, and easy implementation Square is a brilliant solution for both retail and restaurants.
Read Full Review >
2
User rating: 9.6
+

Fits all business sizes

+

Advanced loyalty program

+

Rich in features

-

Expensive

-

The UI can be confusing

-

Rapid updates lead to bugs

The best hybrid POS software out there, that offers not only a wide variety of features, but also fits all business sizes.
Read Full Review >
3
User rating: 9.4
+

Affordable

+

No training required

+

No training required

-

Works only with Google Chrome and Safari

-

Register screen might be confusing

-

E-commerce platform lacks in options

Easy to use, rich and features and hands down the most affordable solution for merchants!
Read Full Review >
4
User rating: 9.2
+

Fits all business sizes

+

Runs on every hardware

+

Good for both retail and restaurant

-

Inventory management feature bugs

-

Connection issues

-

Upgrades are pricey

The POS software that runs on every hardware imaginable and fits all business sizes
Read Full Review >
5
User rating: 9.0
+

Specifically tailored for restaurants

+

Uses cloud, but doesn’t rely on it

+

VIP community option

-

Not all features are customizable

-

Tech support isn’t always responsive

-

Does not support Apple Pay

Your greatest helper in managing your restaurant! It won’t let you down, even if you’re offline.
Read Full Review >
6
User rating: 8.9
+

Branded online store

+

Works swimmingly with ecommerce integrations

+

Easy checkout

-

Bugs

-

No low-stock inventory notification

-

No email hosting

The ecommerce’s universe brightest shining star. Your dreams of having a branded online store can now become a reality!
Read Full Review >
7
User rating: 8.7
+

Easy to learn

+

Fits all business sizes

+

Brilliant inventory management features

-

Pricey

-

App numbers might differ

-

Non-responsive customer support

With it’s intuitive interface and brilliant inventory management features Clover makes running your business a breeze.
Read Full Review >
8
User rating: 8.6
+

Affordable

+

Multiple stores under one account

+

Good for both retail and restaurant

-

Limited features

-

Doesn’t integrate with other software

-

Limited card processing

If you have multiple stores and you’re worried about the price of your POS - Loyverse is the most affordable solution out there!
Read Full Review >
9
User rating: 8.5
+

Affordable

+

Works both with iOS and Android

+

Syncs in real time

-

Difficulty connecting with QuickBooks

-

Bugs

-

Problems with credit card transactions

Affordable software with great customer support? It’s possible with eHopper!
Read Full Review >
10
User rating: 8.2
+

Affordable

+

Easy to use

+

Works offline

-

Slow

-

Looks outdated

-

Lacks in features

Imonggo is the POS system your small business dreamed of!
Read Full Review >

How I Created This List

 

✓ Reviewed some of the most popular POS systems and thoroughly explored their presentation.

✓ Read multiple POS user reviews and customers ratings

✓ Shortlisted the best 10 POS systems

✓ Explored all free trials while focusing on

 

» Interface usability

» Functionalities

» Customer service

 

✓ Created a comprehensive comparison for a clear view into what the best POS software offer

 

Let’s first cover up the types of POS systems and how they can benefit your business.

 

Types of POS Systems

POS solutions come in different flavors. Here are the main ways to differentiate them.

 

Desktop POS Systems

You’ve probably seen those in retail stores where they are most common.

Desktop POS systems run on computers. You can use them either in a browser or via a desktop app.

They are usually connected to widgets, such as barcode scanner, cash drawers, receipt printers, and credit card readers.

Desktop POS systems include features such as inventory management, sales reports, employee management systems, and loyalty programs.

 

Mobile POS Systems

The best thing about them?

They are portable.

You can literally ring up sales on the spot.

They are mostly free or fairly affordable as well as available on most app stores. They are best for small businesses or individual retailers and can be a real gamechanger if recent trends in mobile usage continue.

 

Cloud-Based POS Systems

 

Square

Things we liked
+

No training required

+

Offline mode

+

Affordable

Things we disliked
-

Freezes

-

Suspect fraud when there is none

-

Might have issues connecting to bank accounts

The Best POS Software of 2020

 

square the best pos software techjury review

Ease Of Use

Sleek and intuitive interface. Quick setup process. No training required

 

Square POS software offers a sleek and intuitive interface – very comprehensive and easy to use.

The setup process is quick and it requires no training although a demo is available.

The Square POS app is compatible with Android and iOS and you can use it in offline mode for remote venues.

Lots of customization options such as checkout to show the payment options you accept, use decimal quantities or create automatic discounts.

 

Payment Flexibility

Cards processing, contactless payments, gift cards and more. Pay in offline mode too

 

Credit card processing, debit cards, cash, gift cards, or a combination of methods by using the ‘Split’ feature.

Choose to add a tip to your bill. Process easily invoices and refunds.

Square Point-of-Sale allows for contactless payments such as Android Pay, Apple Pay and Google Pay and chip card payments.

While in offline mode, you will still be able to accept swiped card payments which will be processed once internet connection is resumed.

 

Point-Of-Sale Security

Dynamically encrypted payments

 

Square POS ensures encrypted payments in line with security and payment processing standards. Customize your experience by setting up a 2-step verification or limit employees’ access permissions.

Contactless payments are dynamically encrypted which is considered one of the most secured payment methods available.

 

Proprietary Hardware

Multiple hardware compatibility, multiple choice of proprietary hardware and standalone devices

 

Multiple hardware compatibility options depending on your preferred device OS and specific model.

Process payments and receipts using the the all-in-one credit card standalone device – Square Terminal or use the Square Register – a fully integrated point-of-sale terminal to start selling.

Using the Square contactless and chip reader you’ll be able to accept contactless NFC mobile payments.

 

Reporting and Analytics with Square POS

Customizable reports. Real-time sales data available on your iPad

 

Square keeps you up to date with what’s happening in numbers by offering reports for gross sales, sales counts, refunds, covers, and revenue centers, among others.

The Square Dashboard app displays real-time sales data right on your iOS device.

 

Integrations

 

Connect multiple applications to your Square POS:

 

» ecommerce platforms: Wix, WooCommerce, Magento

» accounting apps: TurboTax, TaxJar, QuickBooks

» ticketing and event management software apps: TicketSocket, EventZilla

»  integrate loyalty programs using TapMango

 

The list of third-party integrations is constantly growing. API portal is also available if you prefer to build your own apps to integrate with Square.

 

See Plans, Features and Pricing

 

Download the Square app for free and get a free reader. A processing rate of 2.6% + 10¢ per tap, dip, or swipe will be applied only when you take a payment.

With Square basic functionality, you will also get to use the Square Team Management feature free for all your locations including features like overtime tracking, setting up one set of permissions, making payroll exports and more.

 

»  Square for Retail comes at $60 per location and comes with one POS or 2.5% +10¢ per tap, dip, or swipe.

»  Square for Restaurants comes at $60 per location and comes with one POS or 2.6% +10¢ per tap, dip, or swipe.

»  Square Appointments comes for free for individuals and applies the regular processing rate of 2.6% +10¢ per tap, dip, or swipe. For 2-5 employees there’s a $50 monthly fee and for 6-10 employees – $90 per month. The processing rate of 2.5% +10¢ per tap, dip, or swipe applies to both of the paid subscriptions.

 

Square offers a wide range of add-ons to meet every requirement.

 

All 3 plans Square For Restaurants, Square For Retail and Square Appointments include:

 

✔️ Real-time inventory tracking

✔️ Digital receipts

✔️ Advanced checkout

✔️ Personalized customer profiles

✔️ Returns/Exchanges handling

✔️ Discounts

 

Square For Restaurants goes even further by introducing:

 

✔️ Repeated orders

✔️ Seatings

✔️ Automatic gratuity

 

Integrations are constantly growing in numbers and vary depending on the plan you’ve chosen:

 

✔️ Square For Restaurants: Avero, QuickBooks, PlatelQ

✔️ Square For Retail: Instagram

✔️ Square Appointments: Google, Instagram, Facebook

 

Key Takeout

Square POS ranks at the top of our retail management systems review for its comprehensive and easy to use interface; quick transactions and reliability even in offline mode. The cloud-based POS offers rich functionalities and features so you can manage not only monetary transactions but your inventory, stock counting, reporting and even engage your audience with loyalty programs.

If you’re still not sure about Square, there’s a 30-day free trial to help you decide. Тheir support center is available 24/7, in case you encounter any difficulties.

Lightspeed

Things we liked
+

Fits all business sizes

+

Advanced loyalty program

+

Rich in features

Things we disliked
-

Expensive

-

The UI can be confusing

-

Rapid updates lead to bugs

Best Hybrid Software

lightspeed pos software techjury review

Ease Of Use

Enjoy a user-friendly interface and a one-on-one onboarding

 

A user-friendy, customizable interface to sync with your needs and requirements.

The Lightspeed Restaurant POS offers a Customer Facing Display so you can promote further items or show the bills to your clients.

With Lightspeed Retail you can easily create your website by choosing from a wide range of ready-to go templates.

 

Payment Flexibility

Multiple integrations with payment processing providers

In-house payment processing system Lightspeed Payments available for Retail accounts

 

Lightspeed works with a number of payment processing partners so you have complete payment flexibility.

 

Furthermore, the built-in integration of Lightspeed’s own payment processing platformLightspeed Payments makes it easier for Retail users to have full control of all transactions in one single platform. No need for a third-party payments provider which results in optimized, fast and secure checkout experience for your customers.

 

The company now partners with the global payment processing software Stripe, so even the most demanding and omnichannel merchants’ requirements are met.

 

Point-Of-Sale Security

PCI-compliant platform for both web and mobile users

 

Lightspeed provides a PCI-compliant platform so all your interactions are safe and sound! The built-in payment processing service Lightspeed Payments is Level-1 PCI compliant and ensures an end-to-end encryption for each transaction at the point of sale.

 

Proprietary Hardware

Web-based app available on Mac and Windows OS; mobile app – iOS devices only

 

Lightspeed Retail web-based POS runs both on Mac and Windows OS while the mobile app is designed to work on iOS devices only. Both applications are tested and support the latest version of Chrome and Mozilla Firefox browsers.

Connect to a wide range of supported hardware: barcode scanners, receipt printers, cash drawers, label printers, card swipers and payment terminals. Or choose to purchase hardware directly from Lightspeed.

 

Lightspeed’s mobile Restaurant POS app is available and optimized for 12.2 or higher iOS.

Multiple receipt printers, payment terminals and cash drawers.

 

Reporting and Analytics with Lightspeed POS 

Built-in Retail  reporting for small business, user and daily reports with Restaurant POS. Lightspeed Analytics add-on

 

Choose to use the built-in Retail reports which represent real-time data.

 

Or get the Lightspeed Analytics which ensures powerful reports and data sync every 2 hours. Easily create users for your employees, customize report criteria and get the insights you seek! Choose between multiple Sales and Inventory reports, Employee Performance or Marketing reports and stay up-to-date!

 

Lightspeed restaurant POS offers multiple user and daily reports and you can create closing reports too.

 

Integrations

Multiple choice of third party provider to connect with

 

Lightspeed allows you to work seamlessly with all your partners:

 

» Marketing automation: Mailchimp, AdVistion eCommerce, Incentivio

» Accounting: AppSeConnect, TheNextInvoice

» USA Payment providers: 2Accept, TSYS, Vantiv

» Employee scheduling and payroll: Push Operations

 

See Plans, Features and Pricing 

 

Choose between 2 main options depending on your business and needs:

 

» Lightspeed Restaurant POS – cloud-based POS available at $69 per month and multiple add-on choices starting at $12 per month

» Lightspeed Retail POS – cloud-based POS available at $69 per month (billed annually) including a free terminal

 

Lightspeed offers multiple add-ons and customizable plans too. Adjust your plans to meet enterprise-level business needs:

 

» Lightspeed OnSite – starting at $99 per month including basic reporting, free 24/7 and updates

» Lightspeed Ecommerce – starting at $99 per month (billed annually)

» Lightspeed Loyalty – starting at $169 per month (billed annually)

» Lightspeed Analytics – starting at $229 per month (billed annually)

 

Lightspeed Retail has various inventory management options. It shows the name, quantity, and availability of the product. It allows grouping items by type, adding details such as size and color. You can order products from pre-loaded catalogs directly from the POS.

 

It offers Retail analytics, Employee tracking, Remote reporting, Exportable reports, and various other reporting and analytic tools.

 

Lightspeed Restaurant also offers rich inventory management options. It offers adjustable floor plan and kitchen display, to ease up your staff’s work. And speaking of staff, each member can create their own profile. That way, the information and orders are easy to navigate and utilize.

 

What additional features to expect from the two major Lightspeed plans?

 

Lightspeed Retail

 

Lightspeed Restaurant

 

Lightspeed PaymentsCustomizable menu
Templates catalogAdjustable floor plan
Multiple vendor purchase ordersStock Management
Mobile POSMobile POS
Personalized branding lookSelf-order menu app
Facebook integrationSplit bills
Gift cardsOffline mode
Easy refundsCustomer facing display
Employee trackingMulti-store reporting
Exportable reportsDaily and Staff reports
Customer managementPersonalized Customer Profiles

 

Limitations

 

The main con of Lightspeed that users point to is the price. The pricing is mostly opaque.

Another popular complaint is that the system has pretty rapid updates, which lead to bugs. Some users that the UI design can get a tad confusing at times, but it’s nothing they can’t handle.

Terminology in built-in Retail reports and Lightspeed Analytics can be confusing as the terms have different meanings.

 

Key Takeout

 

Lightspeed is a good choice, no matter the type and the size of your business. It allows transferring data from other platforms. With various inventory management options, customizable loyalty programs, setting up special offers and discounts, great analytics and reporting capabilities, Lightspeed POS is the best hybrid system out there. You can see for yourself if you try their 14-days free trial. If you need help, their support center is at your service 24/7.

 

Vend

Things we liked
+

Affordable

+

No training required

+

No training required

Things we disliked
-

Works only with Google Chrome and Safari

-

Register screen might be confusing

-

E-commerce platform lacks in options

Best Retail POS

vend best pos software techjury review

Ease Of Use 

Vend is effortless to use – with very little training required

 

In a matter of a few minutes, you’ll be able to set up your account, train your employees or collaborators and start selling!

The Vend iPad POS solution makes it easier for you to move around and not miss a single inquiry.

With the walk-throughs and multiple video guides for each service, you’ll get used to it in no time.

 

Payment Flexibility 

Credit, debit, chip cards, mobile payments, gift cards, layby and many more options – available at Vend web-based and mobile POS app

 

Vend works with major credit and debit cards like VISA, Mastercard and American Express. Chip cards, swipes, taps or contactless (NFC) payments like Apple Pay.

Accept cash, gift cards, layby, loyalty dollars. Split payments or process refunds and exchanges.

All integrated payments work on both the web and cloud-based applications.

 

Point-Of-Sale Security 

Multiple integrations with world-famous payment gateway players to secure your payments

 

Vend partners with multiple payment gateways: PayPal, Square, Veriphone, Chase to ensure integrated and safe payments.

 

To ensure better security over your Vend account, the interface allows for a custom setup of permissions for people with higher access or restrictions for people with less access needed.

 

Proprietary Hardware 

Multiple hardware compatibility, recommended hardware and all-in-one Vend bundles

 

It’s the best POS for Mac, PC or iPad and syncs with clouds so you can use either platform or all three.

For venues on the go, use the powerful cloud-based mobile app on your iPad.

Connect all your existing hardware to your app. Check compatibility.

 

You’ll find a complete list of Mac, Windows and iPad compatible peripherals such as barcode scanners, printers or cash drawers including step-by-step installation instructions.

 

You can choose among the recommended hardware or one of the all-in-one Vend bundles available.

 

Reporting and Analytics with Vend POS 

Multiple customizable reports to measure store and employee performance

 

Vend Reporting lets you track employee and stores performance, best selling products and so much more.

The employee management system lets you set sales targets for your staff and see how they’re performing.

It creates customizable reports.

 

Integrations 

Connect effortlessly with existing stores and accounting applications.

 

You can choose to integrate with popular ecommerce platforms such as Shopify, WooCommerce, Magento and BigCommerce. It can connect existing stores, effortlessly syncing products, inventory, customers and sales.

 

Or choose to connect with accounting solutions such as Xero or Quickbooks Online.

 

See Plans, Features and Pricing 

3 plans, multiple features, customizable upgrade and downgrades

 

No long-term contracts.

Explore the 3 plans and their features using the 14-days free trial.

Pay on a monthly basis and upgrade, downgrade or cancel your account at any time.

 

> Lite – from $99 per month (billed annually) including one register for one outlet

> Pro – from $129 per month (billed annually) per outlet including one register

> Enterprise – designed for large multi-store merchants with over 6 outlets, get a custom pricing including one registrar

 

Vend offers powerful add-ons such as Timely for quick appointment scheduling, Deputy for efficient employee management or Marsello for loyalty marketing automation.

Vend also offers an ecommerce option – Vend Ecommerce.

 

Features

 

» The defining benefit of Vend POS is that it works in offline mode. If the system goes down, Vend will allow you to continue selling and then resync your data.

 

» It also manages your inventory for you, reminding you when you need to re-stock. You can add item size, color, and material.

 

» The customer profiles you create with Vend allow you to create a loyalty program. Then you can give them discounts, send targeted emails or group your clients for sale prices. Each of those allows you to get more money from your existing clients – for free.

 

How do the Vend plans compare in terms of features?

 

Features

 

Lite

 

Pro

 

Enterprise

 

Secure Cloud Backup

 

✔️✔️✔️
Integrated Payments

 

✔️✔️✔️
Automatic Updates

 

✔️✔️✔️
Unlimited Products

 

✔️✔️✔️
Unlimited Users

 

✔️✔️✔️
24/7 Online and Phone Support

 

✔️✔️✔️
Real-time Inventory Management

 

✔️✔️✔️
Reporting

 

✔️✔️✔️
Xero & QuickBooks Online Accounting

 

✔️✔️✔️
All Add-Ons & Ecommerce Channels

 

✔️✔️
API Access

 

✔️✔️
Multi-Outlet Retail Management

 

✔️✔️
Dedicated Account Manager

 

✔️
Customized Onboarding

 

✔️

 

Limitations

 

The main disadvantage of Vend according to customers is it works only with Google Chrome and Safari and doesn’t support other browsers.

Marketing efforts that attract new clients are available as add-ons so that costs additionally.

The ecommerce platform is said to lack features.

 

Key Takeout

 

Vend is a very affordable solution for merchants, small size businesses or large enterprise retailers and franchisers.

Interface is very intuitive and you get to master it in no time.

The rich-feature choice lets you customize virtually anything – use the Vend customer facing display for a more transparent checkout experience, create discounts or custom receipts using the built-in templates.

Pricing is affordable and customizable according to your needs. Make all the modifications you want. No long-term commitments.

We encourage you to sign up for the free trial or contact their support center if you have more questions.

ShopKeep

Things we liked
+

Fits all business sizes

+

Runs on every hardware

+

Good for both retail and restaurant

Things we disliked
-

Inventory management feature bugs

-

Connection issues

-

Upgrades are pricey

The POS Software That Runs On Numerous Hardware

shopkeep pos tool techjury review

Ease Of Use 

Intuitive register, straightforward staff management tools and deep inventory capabilities

 

Setting up ShopKeep POS register is super quick, you’ll get the hang of it in no time.

Set up your credit card processing and hardware directly through the ShopKeep Register app.

Get insightful real-time reports and charts to track your performance, integrate with email automation solutions, manage your staff and orders right from the interface – there’s nothing puzzling.

 

Payment Flexibility 

Wide range of payment processing options and offline payments

 

ShopKeep gives you total flexibility in terms of payment processing – credit or debit cards, accept cash, checks, enable EMV chip card payments, or use mobile payments like Apple Pay and Google Pay. You can connect your ShopKeep POS with a third party payment processing provider or use Bluetooth and wire card readers.

 

Point-Of-Sale Security 

PCI compliant platform and instant encryption of your customers’ data

 

Your customers’ data is immediately encrypted. Once the payment details are processed, ShopKeep does not keep/store your customers’ data.

 

Proprietary Hardware 

Multiple choice – all-in-one hardware solutions, POS bundles, a la carte options 

 

Кey benefit of ShopKeep is it comes with its own hardware. Still, you have the freedom to choose another device.

ShopKeep runs with a number of other point of sale machines. To top it off, the ShopKeep team is always ready to walk you through the process of choosing the best hardware for your needs.

The mobile app ShopKeep Pocket is available for iOS and Android devices.

 

What do you get with ShopKeep hardware bundles?

 

Retail Kit

 

Restaurant Kit

 

Quick-Service Kit

 

Cash Drawer

 

Cash Drawer

 

Cash Drawer

 

Receipt Printer

 

Receipt Printer

 

Receipt Printer

 

iPad Enclosure

 

iPad Enclosure

 

iPad Enclosure

 

Credit Card Reader

 

Credit Card Reader

 

Credit Card Reader

 

Barcode Scanner

 

Kitchen Printer

 

Label Printer

 

Ethernet Cable

 

Reporting and Analytics with ShopKeep POS 

Real-time data reports, recent sales insights directly on your mobile device

 

ShopKeep offers real-time data reports, which you can access on both desktop and smartphone. You can also create customer profiles, which is a tremendous help with email marketing campaigns. (Hint: it’s the marketing channel with the highest ROI!)

The mobile app is yet another reporting tool which shows recent sales data right on your portable device but you won’t be able to run sales or inventory checks.

 

Integrations 

Email automation, ecommerce and accounting integration capabilities

 

Connect your ShopKeep POS with Mailchimp, QuickBooks or BigCommerce. Integrate with the points accumulation platform ShopKeep Loyalty or the ShopKeep Spotlight solution to manage your online business presence and make sure to avoid outdated information and inconsistencies about your business across multiple online platforms.

 

See Plans, Features and Pricing 

Pricing is tailored to your needs and requirements

 

Choose a ShopKeep POS based on your business type, select the hardware that fits best your world and personalize the services you need with ease. You’ll get a tailored pricing reflecting your choices.

 

Or choose to start with a free ShopKeep account. You’ll be eligible for a free account if you maintain a single location, with a single register and a single staff member. You get unlimited inventory items, limited access to the mobile app ShopKeep Pocket and reporting capabilities for sales up to $5000 per month.

 

Whether you choose ShopKeep for restaurants or retail, the software comes bundled with an iPad, allowing your team to be mobile. This helps massively reduce the queues in stores,- as you can strategically place your staff around the store and just equip them with the POS software.

 

Features

» ShopKeep for retail also offers inventory management tools.

You can add item details, such as color, size, and material. The system tracks top selling items, categories, and departments and gives you a bird’s eye view of your main revenue sources.

 

» ShopKeep for restaurants comes with all the benefits of its retail counterpart, plus a few more.

The easily customizable menu is a nice touch here. It also allows waiters to send orders directly to the kitchen, eliminating half the waiting time. (And allowing fewer waiters to serve more tables.)

 

» It comes with other extras, such as a customizable suggested tip amount, synced checks, and easily accessible top-selling menu items.

 

Limitations

 

Despite all the praise, inevitably ShopKeep is not a perfect system. Several customers have complained of bugs with the inventory management system. There are also some complaints about connection issues.

 

Key Takeout

ShopKeep is another POS system that is suitable for all types of businesses. It’s good fit for coffee shops, food trucks, bars, restaurants, retail, and quick-service, among others. Its versatility is not to be ignored.

The hardware compatibility and proprietary options certainly will cover your requirements too, whatever those may be.

Customization is one of the biggest draws of ShopKeep – basic account functionalities, hardware, features, personalized capabilities and pricing – every step of the way, you get a tailored offer.

ShopKeep comes with a free trial and a free account option, so you can see for yourself if it fits your needs. They also have a 24/7 support center, ready to answer your questions at any given time, multiple guides and one-on-one demo walk-through if needed.

TouchBistro

Things we liked
+

Specifically tailored for restaurants

+

Uses cloud, but doesn’t rely on it

+

VIP community option

Things we disliked
-

Not all features are customizable

-

Tech support isn’t always responsive

-

Does not support Apple Pay

Best Restaurant POS Software 

touchbistro pos software techjury review

Ease Of Use 

Intuitive design, tableside ordering and payment, modern look

 

Winner of many awards including one for design, the #1 iPad Restaurant POS solution is proud of its innovative software and easy to use functionalities.

The operational interface is intuitive, truly good-looking and customizable to your liking.

 

Payment Flexibility 

Accept all card types, contactless payments, choose your preferred payment processor

 

TouchBistro POS system supports integration with payment processors of your choice: Chase, Moneris Solutions, WorldPay, Square, Tyro.

 

With the in-house solution TouchBistro Payments powered by Chase, you’ll save time by managing all payments from one dashboard, get personal onboarding and address your questions directly to customer support 24/7.

 

Take offline payments, accept gift cards, customize bills, adjust taxes and gratuity and automatically apply at checkout.

 

You can even personalize your receipts with branding of your choice.

 

Point-Of-Sale Security 

Credit card data uses WPA2 encryption over wi-fi connection and HTTPS protocol for Cloud Reporting

 

TouchBistro connects to the router using WPA2 Personal Security protocol which offers one of the strongest encryption over wi-fi signal.

The cloud-POS system does not store your data unless you enable Cloud Reporting in which case, your data is transmitted using secure HTTPS connection.

 

Proprietary Hardware 

Rich hardware compatibility: Apple hardware, network devices, printers and more

 

Use your iPad as a POS terminal, store all your locations data to an Apple Mac Mini Computer or connect to Apple’s digital media player Apple TV to display your TouchBistro Digital Menu Board on television.

 

You need an onsite hardware installation, TouchBistro partners with Boomtown! And Moneris for a quick setup.

 

In fact, TouchBistro has a very unique approach to the cloud compared to other cloud POS software. TouchBistro does use it, but doesn’t rely on it. So, even if your internet connection fails, you can still use all the features.

 

Reporting and Analytics with TouchBistro POS 

Get daily, weekly, monthly reports, customize and get them on the go with Cloud Reporting

 

TouchBistro has pretty good reporting and analytics tools, that can be accessed on all types of devices. That’s not its best side, though.

 

You can personalize your reports to your liking, export them in CSV format, share them using automatic emailing or integrate them with your preferred accounting software, you name it!

 

Cloud Reporting is available on the go too at any time and any venue. Use the Report To Go app.

 

Integrations 

Multiple partner integrations: inventory, installation, payment processors and more

 

» accounting solutions: QuickBooks, Xero, Sage, Shogo

» small business financing solutions: Think Capital

» online ordering solutions: ItsaCheckmate

» staff scheduling solutions: 7shifts

 

See Plans, Features and Pricing

Various plans and pricing based on the number of registrars, add-ons, annual billing

 

The solo package is $69 monthly for the software including one registrar and $105 for software and hardware bundle.

The restaurant POS solution offers a clear segmentation so you can choose better based on your business niche:

 

» Full Service Restaurant POS

» Quik Service

» Bars and Clubs

» Food Truck

» Brewery

 

What features make TouchBistro POS the best restaurant POS?

 

TouchBistro is specifically tailored for your restaurant’s needs. It offers bill splitting, receipt merge, seat joining and numerous modifiers. In fact, it comes with over 200 features, which make running your business disturbingly simple.

 

Full Service Restaurant POS

 

Quick Service POS

 

Bars & Clubs POS

 

Food Truck POS

 

Brewery POS

 

Tableside orders

 

Kiosk self-ordering

 

Fast Bar register mode

 

Pop-up modifiers

 

Automatic premium liquor prompts

 

Inventory mngt

 

Customer-Facing Display

 

Loyal regulars discounts

 

Quick register buttons

 

Loyal regulars discounts

 

Floor plan

 

Predictive cash buttons

 

Smart promotions

 

Customer-Facing Display

 

Visual menu for descriptions/instructions

 

Staff mngt

 

Cloud reporting

 

Staff activity tracking

 

Work offline

 

Staff activity tracking

 

Menu mngt

 

Inventory tracking

 

Inventory tracking

 

Inventory tracking

 

Inventory tracking

 

Personalized customer accounts

 

EMV-compliant payments

 

Cloud reporting

 

Cloud reporting

 

 

Features

 

» TouchBistro offers customer relationship management, which allows you to create a loyalty program for customers. It has staff management features too, as well as update schedules and measure sales success.

 

» What sets TouchBistro apart from other POS systems is their VIP community. It allows you to network with other restaurant businesses and exchange tips and tricks with them. Finally, the VIP community is where you can get early information about updates and submit feature requests.

 

Limitations

 

When it comes to complaints, people mostly point out it can take quite some time to connect with the tech support team.

Billing is annual so make sure you like it before you go for it for a whole year around.

Furthermore, not all features are customizable.

 

Key Takeout

 

TouchBistro offers a great UI design, with an easy and quick checkout capabilities, great customization tools and reporting.

The compatibility with multiple hardware, payment processing providers and flexible pricing make the POS solution worth more than considering it but one of the best on the market.

TouchBistro offers a 7-day free trial without registration and 21 more, if you create an account. That means you have 28 days to try the software for yourself.

Shopify

Things we liked
+

Branded online store

+

Works swimmingly with ecommerce integrations

+

Easy checkout

Things we disliked
-

Bugs

-

No low-stock inventory notification

-

No email hosting

shopify best pos software review techjury

Best for online stores

  • 14-day free trial
  • 24/7 support center
  • Best for retail
  • Good for all business sizes
  • The basic plan starts at $29 monthly

Since it was founded in 2004, Shopify has been a major player in the ecommerce universe. Now it offers its own POS software. Shopify POSworks extremely well with ecommerce integrations, which is where it leaves the competition in the dust.

Here, you get your own branded online store – something no other POS system offers. Not only that, but you also gain access to numerous sales channels like online marketplaces and social media.

A key feat of Shopify POS is its easy checkout, which works beautifully with smartphones and tablets. In the mobile age, this is an easy way to boost your conversions by appealing to mobile users.

Shopify also allows you to create customer profiles. It works well with gift cards too, which can be emailed or printed in store. Customer profiles are synced, so you can always see their order history.

Shopify offers useful inventory management features, such as product organization by sale, type, season and more. You can also sort items by size, color, materials, etc and have each variation have details like price, weight, inventory, and others.

When it comes to disadvantages, reviews mention a lot of bugs in the system. Also, the lack of low-stock inventory notification is pointed out as another huge disadvantage.

You can try Shopify for free, for 14 days. They also have a 24/7 support center, in case you encounter any difficulties or have any questions.

Clover

Things we liked
+

Easy to learn

+

Fits all business sizes

+

Brilliant inventory management features

Things we disliked
-

Pricey

-

App numbers might differ

-

Non-responsive customer support

 

clover software review techjury

Easiest to learn

  • 30-day free trial
  • Tutorials available online, support center available via email or phone
  • Good for retail, restaurant, and service
  • Rates start at 2.3% + 10¢ per transaction
  • User-friendly

Clover’s edge is in how incredibly easy it is to learn. The UI is extremely user-friendly and any training takes less than 15 minutes.

Clover is suitable for retail, restaurant, and service. It is also good for all types of businesses, no matter big or small.

Clover for restaurants has guest seating, floor plans, and tableside service. It allows you to take and update orders easily. It also fires tickets straight to the kitchen, which halves waiting time. It allows bill splitting and accepts numerous ways of payment. It is easily customizable, so you can make it fit all your individual needs.

Clover for retail comes with cutting-edge inventory management features. It has real-time updates and notifies you when items are low on stock. You can also separate your items into sizes and colors.

Clover also has a loyalty program, which allows you to run targeted email campaigns, give discounts and send offers. It offers and accepts gift cards. This gives you a wide arsenal of marketing tactics to try out and boost your business.

The biggest complaint would be that the cost comes too high, especially if you need more than one terminal. Also, the apps are said to sometimes show different numbers than the ones you’ve added. People have also noted the support center is not the best one out there.

You can try Clover for 30 days for free. During that time, you can also contact their support center with any questions you may have.

Loyverse

Things we liked
+

Affordable

+

Multiple stores under one account

+

Good for both retail and restaurant

Things we disliked
-

Limited features

-

Doesn’t integrate with other software

-

Limited card processing

loyverse review pos software 2019 techjury

Most affordable POS

  • Products come free
  • 14-days free trial for paid add-ons
  • 24/7 chat support
  • Loyverse community
  • Good for all businesses

The best thing about Loyverse is how affordable it is. The POS, Dashboard, Kitchen and Customer display are all free. The add-ons for employee management come at €5 per month and those for advanced inventory at €25 monthly.

Loyverse is good for both retail and restaurant. It has an offline mode. It allows you to work with multiple stores under one account. It offers multiple payment methods. Receipts can be printed or send via email.

The basic inventory management features include inventory tracking, order purchase, low stock notifications and etc.

It allows you to create customer profiles. You can make notes about customers, analyze their visiting patterns and create a loyalty program.

The restaurant and bar features include kitchen printers. It sends orders to the kitchen automatically. You can split, merge and move items between tickets. The menu is easily customizable, so you can fit it to your needs.

Customers are generally satisfied with Loyverse. There are mainly recommendations about how the software can improve, rather than complaints about bugs.

While free, Loyverse POS is limited in some areas, compared to the competition. It lags behind in terms of features. It also doesn’t integrate with other software.  Finally, it has limited card processing.

If you can live with all that and enjoy the perks (and the software being free) – maybe Loyverse POS is the one for you.

If you have any questions or encounter any problems, the Loyverse support center is available 24/7.

еHopper

Things we liked
+

Affordable

+

Works both with iOS and Android

+

Syncs in real time

Things we disliked
-

Difficulty connecting with QuickBooks

-

Bugs

-

Problems with credit card transactions

ehopper best pos software 2019 techjury review

Best customer support

  • Essential package comes free
  • Free demo available
  • 24/7 support center
  • Good for all types of businesses
  • Webinars and live online training available

eHopper is another free POS system for your business. The essential package costs you nothing and the Freedom and OmniChannel ones are really affordable – $49.99 a month and $79.99 a month respectively.

eHopper works with both iOS and Android systems. It’s also one of the best POS solutions for Windows PC and tablets.

Add to the pile of benefits the fact that eHopper also works offline. No more stressing about your internet connection! You can basically use all the functions that don’t involve credit cards, without being connected to the internet.

Users are also excited that it syncs in real time. This allows them to successfully communicate with the rest of the team without losing precious time.

It has discount and loyalty options. You can provide your customers with customized discounts, loyalty check-ins and coupon redemption.

Numerous user reviews have pointed out how incredibly fast and effective the eHopper Customer Support Centre is. No matter your situation, they react as quickly as possible and there doesn’t seem to be a problem they can’t solve.

As cons, users have pointed out eHopper has difficulty connecting with QuickBooks. Also, sometimes it has bugs when running credit card transactions.

You can give eHopper a try with their free demo. In case you have any questions, their support center is available 24/7.

Imonggo

Things we liked
+

Affordable

+

Easy to use

+

Works offline

Things we disliked
-

Slow

-

Looks outdated

-

Lacks in features

imonggo review techjury pos software

Best POS system for small businesses

  • 30-day free trial for the premium package
  • 24/7 support center
  • Free forever for businesses with less than 1000 transactions a month
  • Works on Mac, Windows and Linux
  • Can support multi-store set-ups with no limit

Another great affordable POS solution for your business. Imonggo comes free for small businesses and even if you choose the premium package, it won’t break the bank. At $30 per month it’s easily the cheapest premium system for your business.

It is also extremely easy to use. You and your staff won’t need any specific training, as it is extremely user-friendly.

Imonggo is best for retail. It allows you to download your inventory, so that you can always have backup of your data. It also keeps a list of your suppliers, which makes it effortless to order new stock. You can also see a list of your top selling products.

Imonggo also works offline. No more stressing when your internet connecting crashes! Imonggo’s got you covered.

As cons, users point to server issues like it being too slow, which results in double input of information. Another complaint is that while the design is easy to navigate, it looks a bit outdated. Users are also left wanting more inventory and a few basic features.

If you have other questions or encounter any difficulties, Imonggo’s support center is available 24/7.

The Benefits of POS Software

The best way to compare POS systems is to understand their benefits and what each one brings to your business.

Let’s start with the benefits of POS.

Faster Service

Gone are the days of slow payments and huge queues. POS solutions provide the fastest check out service possible.

They are a huge relief not only for stores but for restaurants and cafes too. Instead of writing down orders and trying to remember everything, waiters can just tap in the info on their tablets. Some software will even send it directly to the kitchen.

How much money does that kind of efficiency save?

More Accurate Results

Humans are prone to errors. It’s in our nature. However, it’s not in the POS’ nature.

Calculating the checks and the change has never been easier. Applying discounts also. No need to double check customers’ orders. The system does it all for you.

Also, scanning a barcode is infinitely easier than adding the numbers manually. It’s also a bulletproof way to avoid costly mistakes.

Client Profiles

Most POS software allow you to make client profiles. You can track their purchases this way. This allows you to adapt promotions or special discounts on the go – hassle-free. Clients love feeling special. And happy clients are loyal clients.

Loyalty and Gift Programs

Say goodbye to old-school crumbled gift cards, vouchers, and coupons. Most POS systems can run loyalty programs and digital rewards with ridiculous ease.

That’s where client profiles come handy, too. You can add points, rewards or vouchers to their profile.

Do you know what happens when you do something nice for people? Usually, they want to do something nice in return. Don’t be surprised if your shoppers decide you’re worth an extra visit to buy more stuff.

You’re also making life easier for them. They don’t need to carry around vouchers anymore. Or even if you insist on having a paper copy, forgetting it won’t be an issue – it’ll all be added to the POS system.

Inventory Organization

Are you out of Coca Cola? Are the chips low on stock?

The POS software takes care of all that automatically. It keeps track of all the products you’ve entered in the system and you can easily see when you need to restock.

Some POS systems can even submit orders to suppliers themselves.

POS systems also make sense of sales patterns. They analyze time frames, periods, items sold by the store, etc. That way you can always know which product is selling better than the rest and why.

Sales Report

Imagine putting those on autopilot POS systems to keep a record of the cash flow all on their own. At the end of each day, you’ll have a pretty good idea of your financial status.

Also at the end of each month.

And year.

You get the point.

POS systems also help you keep track of all your employee sales. You can use this as reward criteria to motivate them.

Motivated employees are the lifeblood of every business. This feature of POS systems alone can define the success of a business.

Еmployee Management

Another daily task made easy breezy by POS software.

Who makes more sales? Who can’t work on Tuesdays? Who’s available to cover for an ill employee?

POS software allows you to create different employee profiles and store all the information you need.

Key Takeouts

Getting a POS system will make you more effective at managing your business – while giving you more free time to actually scale it. (Or simply to spend it with your family and friends.)

After all, we are talking about a software package that manages your inventory, sales reports, accounting, customer service, staff tracking, AND more – all in one place. You have all main administrative tasks incorporated in a single program. This helps you get more accurate results and provide better, more efficient and error-free service.

When you draw the line, this leads to some massive changes in how you can run your business.

You will no longer need to use separate systems for payment, card transactions, and inventory management. No longer will you have to come up with loyalty programs on your own and spend a ridiculous amount of time managing them. Gone are the days of orders taken wrong and splitting bills yourself.

The question is – are you ready for that change?

That’s a real concern, by the way. It can be downright scary to start doing things differently, to let them become easier, and to open up more time for yourself – especially if you’re not used to it.

Still, if you’ve read until here, you’re likely dedicated enough to succeed. In that case, there are probably some POS reviews that caught your attention while you were scrolling down the page.

Every one I’ve listed has a free trial, so why not give one (or more) a spin? You have nothing to lose and everything to gain.

FAQ

Q:How does your business benefit from POS software?
A:

It makes life easier. Just one system doing it all for you – money transactions, inventory management, sales reports, client profiles, etc. It also gives you faster and more accurate results.

Q:What is a good POS software?
A:

Each of the ten we’ve listed here is a “good” one. That said, the best one for you depends on your business’ size and goals. This is a case where one size doesn’t fit all. Scroll through this article and decide on the best POS software and provider from our list.

Q:Are POS systems easy to use?
A:

Most are extremely user-friendly and intuitive to use. For those that are harder to navigate, there are usually training and tutorials provided.

Q:How much does a POS system cost?
A:

 Depends on many things – how big your business is, do you need hardware, and how many features you need, among others. Either way, most POS solutions are pretty affordable.

Q:Should my POS system be industry specific?
A:

Not really. Most of the time, a general retail software package is as good as any industry-specific one. Also, there are a lot of POS software, that are simply suitable for all types of businesses.

Q:Do POS software help you track staff performance?
A:

Most of the best POS software solutions do. It’s one of the features that makes managing your business way easier. The POS systems that offer it, allow you to create profiles for each staff member. That way you can see the sales they’ve made, the hours they’ve worked, and be notified of any problems.

ABOUT AUTHOR
Teodora Dobrilova
Teodora Dobrilova
Devoted my whole life to words - reading, writing and trying to be original on social media. Got certified in digital marketing - still not cool enough to be an influencer. Finished a master’s degree focused in Literature, Publishing, Mass Media. Hobbies include traveling, reading and hoping that yoga will be the thing to finally teach me some patience. Would like to take over the world at some point, but that’s an optional dream. Maybe modern tech can help me do that?