10 Best Onboarding Software for 2020

[Tested and Reviewed]

I analyzed 50+ onboarding software to help me pick the best 10.

I prepared objective and in-depth reviews after carefully testing all the top solutions.

The goal was to make it easier for you to pick the right one.

There’s more:

  • I’ll help you understand how I arrived at my top picks using TechJury’s in-house methodology.
  • I’ll guide you on how to buy this type of software
  • I’ll share with you why it’s beneficial to invest in such solutions
  • You’ll read some insightful FAQs and their answers

Ready?

Let’s go!

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1. BambooHR

BambooHR is the best option for you if you're looking for an all-inclusive solution. This software has plenty of useful onboarding features to help you set up your new staff for success right from the start. Full Review

  • Easy to use
  • Affordable tool
  • Automated onboarding workflows
Visit Website

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BambooHR is the best option for you if you're looking for an all-inclusive solution. This software has plenty of useful onboarding features to help you set up your new staff for success right from the start. Full Review

Free trial period

Yes

Onboarding and offboarding

Yes

Report and analytics

Yes

Automation

Yes

Electronic signatures

Yes

Documentation

Yes

Applicant tracking

Yes

Notifications and alerts

Yes

2. Zenefits

Zenefits helps you spend less time on human resources and more work in other areas of your business. Full Review

  • Flexible payment options
  • User-friendly
  • Free payroll
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Zenefits helps you spend less time on human resources and more work in other areas of your business. Full Review

Free trial period

Yes

Onboarding and offboarding

Yes

Report and analytics

Yes

Automation

Yes

Electronic signatures

Yes

Documentation

Yes

Applicant tracking

Yes

Notifications and alerts

Yes

3. BizMerlinHR

BizMerlinHr is yet another all-inclusive top onboarding software for 2020 with all the features that any HR department would need. The robust solution is available in 15 languages, and available in over 160 countries. Full Review

  • Available in 160+countries
  • Robust integrations
  • Trial period
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BizMerlinHr is yet another all-inclusive top onboarding software for 2020 with all the features that any HR department would need. The robust solution is available in 15 languages, and available in over 160 countries. Full Review

Free trial period

Yes

Onboarding and offboarding

Yes

Report and analytics

Yes

Automation

Yes

Electronic signatures

Yes

Documentation

Yes

Applicant tracking

Yes

Notifications and alerts

Yes

4. Newired

Newired is a staff and customer onboarding software that offers real-time guidance. This software enables users to practice tasks and procedures to minimize forgetfulness. Full Review

  • User-friendly
  • Onsite installation
  • Intelligent overlay technology
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Newired is a staff and customer onboarding software that offers real-time guidance. This software enables users to practice tasks and procedures to minimize forgetfulness. Full Review

Free trial period

Yes

Onboarding and offboarding

Partial

Report and analytics

Yes

Automation

Yes

Electronic signatures

No

Documentation

No

Applicant tracking

No

Notifications and alerts

Yes

5. WorkBright

If you're tired of managing paperwork instead of people, then WorkBright would be ideal for you. This mobile-friendly software allows you to conduct your onboarding process at the click of a button. Full Review

  • User-friendly
  • Remote 1-9 guide
  • Error validation and resolution
Visit Website

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If you're tired of managing paperwork instead of people, then WorkBright would be ideal for you. This mobile-friendly software allows you to conduct your onboarding process at the click of a button. Full Review

Free trial period

No

Onboarding and offboarding

Yes

Report and analytics

Yes

Automation

Yes

Electronic signatures

Yes

Documentation

Yes

Applicant tracking

Yes

Notifications and alerts

Yes

6. NetSuite SuitePeople

NetSuite SuitePeople is a human capital management software that helps businesses acquire and onboard new employees. This onboarding process software offers robust functionality to improve staff experience and eliminate a lot of manual HR tasks. Full Review

  • Highly customizable
  • Editable entries
  • Robust features
Visit Website

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NetSuite SuitePeople is a human capital management software that helps businesses acquire and onboard new employees. This onboarding process software offers robust functionality to improve staff experience and eliminate a lot of manual HR tasks. Full Review

Free trial period

No

Onboarding and offboarding

Yes

Report and analytics

Yes

Automation

Yes

Electronic signatures

Yes

Documentation

Yes

Applicant tracking

Yes

Notifications and alerts

Yes

7. JustWorks

JustWorks is one of those onboarding applications that will get you running your organization with confidence. This is a simple software that offers expert support, benefits, compliance, payroll, and HR tools. Full Review

  • Reliable 24/7 support
  • Affordable
  • User-friendly tool
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JustWorks is one of those onboarding applications that will get you running your organization with confidence. This is a simple software that offers expert support, benefits, compliance, payroll, and HR tools. Full Review

Free trial period

No

Onboarding and offboarding

Yes

Report and analytics

Yes

Automation

Yes

Electronic signatures

Yes

Documentation

Yes

Applicant tracking

Yes

Notifications and alerts

Yes

8. Zoho People

Zoho People is the perfect solution for you if you're looking for a feature-rich human resources information system. This software makes it easy for you to attract, maintain, and reward your staff. Full Review

  • Affordable and flexible pricing
  • Robust features
  • Customizable forms
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Zoho People is the perfect solution for you if you're looking for a feature-rich human resources information system. This software makes it easy for you to attract, maintain, and reward your staff. Full Review

Free trial period

Yes

Onboarding and offboarding

Yes

Report and analytics

Yes

Automation

Yes

Electronic signatures

Yes

Documentation

Yes

Applicant tracking

Yes

Notifications and alerts

Yes

9. ClearCompany

Today's employment landscape requires dependable, onboarding software solutions to lessen HR work. This software will help you manage your workforce on a day to day basis. Full Review

  • Branded new hire portal
  • Performance reviews
  • Easy to use
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Today's employment landscape requires dependable, onboarding software solutions to lessen HR work. This software will help you manage your workforce on a day to day basis. Full Review

Free trial period

No

Onboarding

Yes

Report and analytics

Yes

Automation

Yes

Electronic signatures

No

Documentation

Yes

Applicant tracking

Yes

Notifications and alerts

Yes

10. Boardon

Boardon is an onboarding software that allows you to send onboarding checklists right after offering an acceptance letter to your new hires. Staff can complete the onboarding process before their first day in your company. Full Review

  • Easy to use
  • Quick and personalized support
  • Branded portals
Visit Website

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Boardon is an onboarding software that allows you to send onboarding checklists right after offering an acceptance letter to your new hires. Staff can complete the onboarding process before their first day in your company. Full Review

Free trial version

Yes

Onboarding

Yes

Report and analytics

Yes

Automation

Yes

Electronic signatures

No

Documentation

No

Applicant tracking

Yes

Notifications and alerts

Yes

How I Ranked The Best Onboarding Software for 2020 – Methodology

I didn’t just dive into it unprepared. I had a plan:

  1. I scoured the internet in search of suitable candidates.
  2. I signed up for accounts to allow me to experiment with each platform’s features. Here’s where my shortlisting began. 
  3. After compiling the most promising solution, I went on another mission of reading user-written reviews

Here, I was able to narrow down my list further after reading both positive and negative reviews about each software.

  1. I also put myself in the buyer’s shoes and thoroughly evaluated the software by assessing:
  • Ease of use
  • Features (onboarding & offboarding, automated workflows, documentation management, reporting and analytics, app and integrations)
  • Pricing
  • Customer service

It was a long journey, but the results were worth it. Here they are:

Detailed Reviews

BambooHR
BambooHR

BEST FOR

Small and medium-sized enterprises.

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  • Easy to use
  • Affordable tool
  • Automated onboarding workflows
  • Single sign-on with G suite

Ben Peterson and Ryan Sander founded BambooHR in 2008. This company’s numbers are quite impressive. As of July 2020, the software has 1,560,000+ active employee users, more than 30,000 onboard per month, and over 17,000 active client organizations.

Features

Here are BambooHR’s features:

Onboarding  and offboarding

This onboarding software allows you to send welcoming emails and IT checklists to your new hires to kick-start the introduction process. That makes newcomers in your organization feel included right from the start. 

This solution also allows you to start engaging your employees as soon as they join you by sending them onboarding tasks. The entire process is so organized and is sure to impress anyone entering your workforce. Furthermore, keep in mind that highly-engaged employees are 87% less likely to leave their place of work.

Goodbyes can be hard, but BambooHR makes the offboarding process stress-free. The software sends automatic offloading reminders to managers and admins to ensure that the process is compliant, secure, and hassle-free for everyone. 

This software sends checklists to help you gain valuable insights, such as poor management practices or poor employee experience. The system eliminates the task of conducting follow-ups because it will collect data like pending pay, or benefits coverage.

Documentation management

With BambooHR, you get to eliminate tedious and time-consuming paperwork, as you focus on more meaningful introductions. You can gather electronic signatures in advance using the software pre-boarding packages. 

Therefore, your HR department will start crossing off onboarding essential off their list. In addition, your new employees don’t need to go through an endless stack of paper forms on their first day at work. 

Automated workflows

BambooHR has automated onboarding workflows to make the integration of new employees into your company easy. The onboarding and offboarding tasks are also automated, and staff can complete them at their own time, which removes the pressure of having to fill everything on the first day.

Reporting and analytics

This solution comes with a reporting and analytics feature to help you view employee data, identify bottlenecks, or inconsistencies. You can get a lot with this feature if you don’t require extensive reports. 

Here’s why:

Sometimes simplicity can be a double-edged sword. Reports need lots of customization for desired results, and sometimes you can’t get the granular results that you need. 

Advanced features

Here are BambooHR’s advanced features:

Applicant tracking

This employee onboarding software tracks your staff throughout the hiring phase. For starters, the system allows you to post openings on social media or popular job boards such as Glassdoor. 

Once you find the perfect candidates, the hiring system helps you send offer letters in time

The letters are in the form of templates, hence save you time because all you need to do is populate the necessary files. Accepting the offers is also simple because all the candidates require to do is input their electronic signatures. 

Information security restrictions

Sometimes, outgoing employees can wreak havoc into your IT system, especially if they left on bad terms. This feature restricts offboarding staff from accessing yours as soon as they stop working for you. There are numerous examples of insider threats, so this feature is really a blessing. 

Apps and Integrations

This onboarding software has both iOS and Android apps. You can also use this web-based solution on Windows, Mac, and Linux. This software accepts integrations with a wide variety of apps, such as:

Ease of use

BambooHR has an intuitive interface that makes the next step obvious hence easier onboarding. The software automated workflows also help make things stress-free. 

The interface is uncluttered, and neatly lays features like onboarding, company directory, e signatures, or training, making it easy for you to locate them.  

Customer support

BambooHR customer support is available from 6 am to 6 pm Mountain Time, Monday through Friday. You can use any of the following options to reach them during working hours:

  • Email
  • Phone

Pricing

This automated onboarding software has a 7-day trial period. Its packages are as follows:

  • Essential Package – $6.19/employee/month
  • Advantage Package – 8.25/employee/month

Verdict

BambooHR is a reliable tool that makes integrating fresh hires in your company a breeze. On top of that, it’s one of the best HR software on the market. Features include reports and analytics, automated workflows and messages, documentation, electronic signatures, offboarding and onboarding, applicant tracking, and many more.

This software has a 7-day trial period for you to experiment with the features and see if they suit your preferences. 

If you require in-depth reports, you might need to do a lot of customizations. However, this feature will still work well for you if you don’t require complex reports.

Zenefits
Zenefits

BEST FOR

Businesses in any industry.

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  • Flexible payment options
  • User-friendly
  • Free payroll
  • Email reminders

Parker Conrad created Zenefits in 2013. Since its inception, this solution has won a couple of awards, namely: Advisory HQ (top 5), Gartner (Front runners quadrant), and G2 Crowd (core HR software).

Features

This software has a lot of useful features such as:

Onboarding and offboarding

On this onboarding software for staffing agencies, you can use Chekrs to conduct background checks on your applicants. You can also email offer letters to successful candidates.

Using the mobile app, your fresh hires can onboard themselves on things like payroll and benefits. During this process, the system also creates both W-4s and 1-9s for tax and employment verification.

This software’s payroll feature calculates benefits and all deductions by your new hire’s pay date. 

To reduce paperwork, Zenefits generates digital signatures during onboarding

As for offboarding, this software calculates COBRA payments as well as sends notices automatically. Admins can also assign, view, edit policies, and check how workers utilize time off.

Just a heads up:

The software prepopulates your dashboard with hypothetical staff to give you a quick overview of how it works. To add your team, you must schedule a meeting with the company’s staff for guidance.

Documentation management

Zenefits makes it easy for HR managers to track employee document submission. The software checks whether a new staff member has provided all the necessary documents and has signed everything, before storing them in a file. 

Automated workflows

This user onboarding software automates most tasks that you’d normally do manually. You can rest easy knowing that Zenefits will calculate your payroll data automatically and on time. Other examples include the creation of digital signatures, time tracking, and offboarding.

Reporting and analytics

This solution offers business intelligence reports that are accessible to admins, managers, and executives. The reports display crucial data like compensation, data, or headcount. You can filter your data in several ways, such as by department or location for further analysis. 

Advanced features

Here are Zenefits’s advanced features.

Time tracking

If you’re keen about building a healthy workplace, Zenefits’s got you covered. This software prevents staff burnout by sending automatic reminders to take breaks after a certain period. 

Compliance assistant

With this feature, you’ll never forget your federal compliance deadlines, staff payments, or benefits.

Advisory services

If you need HR insights, you can take advantage of this solution’s advisory services. The company has a team of top experts in this area, and this service is unlimited. Note that this feature comes at an extra cost.

Apps and Integrations

This cloud-based software has Android and iOS apps. You can also use it on Windows and MAC platforms. To create more efficient workflows, you can connect Zenefits with apps like:

  • Human Interest
  • Asana
  • Slack
  • Zapier
  • Salesforce

Ease of use

This software for onboarding is straightforward to use. It stores all the information in one place or easy access. Hiring, onboarding, offboarding, payroll, or PTO management are all super easy.

Customer support

This solution has a ZenBot option to answer questions on things like pricing or features. For anything else, you have to schedule an appointment with a representative by providing your email address through the bot. 

When setting up the system picked my location all right, but I couldn’t choose a time slot that matched my timezone for the appointment. I immediately sent a message to customer service through the bot. 

The system reply asked me to provide a number for the company to call. I offered my phone number and immediately got another email that the company only works with companies in the US. 

Pricing

Zenefits has a 14-day trial period that doesn’t require a credit card. Although the company claims that there’s no setup required, you need to fill a bit of information, which could take a few minutes. Details that you need to provide include your company name, personal names, phone number, EIN, and address.  

The solution’s pricing plans are as follows:

Yearly

  • Essentials – $8/employee/month
  • Growth- $14/employee/month
  • Zen – $21/employee/month

*Billed annually

Monthly

  • Essentials – $108/employee/month
  • Growth- $18/employee/month
  • Zen – $27/employee/month

Pricing for optional services is as follows:

Benefits – $5 employee/month

Advisory services – $10employee/month

Verdict

Zenefits is one of the few onboarding apps that require an EIN. Therefore, make sure your paperwork is ready by application time. Zenefits’s features include onboarding and offboarding, time tracking, reports and analytics, compliance assistant, advisory services, and many more. As of July 2020, the company is offering 1 -year free payroll, after any annual purchase. The company states that it’s not renewable for free after the offer period. 

BizMerlinHR
BizMerlinHR

BEST FOR

Mid-sized businesses.

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  • Available in 160+countries
  • Robust integrations
  • Trial period
  • 100% configurable

This staff onboarding software has been in the market since 2013. In 2018 the company won two awards from Finances Online: Rising star and Great User Experience. BizMerlin also has an accreditation from BBB and AICPA. Some of the organization’s customers include Graphus, LabAdvisor, Sears Home Services, and Zing.

Features

Here are BizMerlin’s features:

Onboarding and offboarding

This Bizmerlin’s HR module can post jobs on social media, job boards, or company websites. The solution also has an algorithm that sweeps candidate CV/resume to help you locate candidates with the most outstanding qualities. 

The system also has an AI applicant tracking system that allows email tracking, online interviews, and onboarding paperwork. The electronic signature for this software is inbuilt, and the systems create it once you pick out the right applicants.  

This software’s checklists and onboarding tasks are customizable. You can create to suit tasks for onboarding, and your fresh hires can either do them before or after joining your organization. 

You can also use this platform to offboard staff and ensure that the entire process complies with HR requirements. 

The software allows you to set notifications and reminders to ensure that staff complete tasks promptly. 

Documentation management

For quick and easy access, this software consolidates all your employee records into one place. With the records database, you can sort, control or analyze, to find any staff detail that you may need. 

This system allows users to set different access and roles, privileges, security, and privacy. BizMerlin also enables your staff to request for leave, and for their supervisors/managers to approve.

Automated workflows

You have to create your personalized workflows to suit your unique business requirements. After that, the system automates them to save your staff’s time and energy. Otherwise, they would have to sync them manually. 

Reporting and analytics

This software has one of the most robust reporting and analytics features that I came across during my research. Although the solution provides about 20 report types, it lists them neatly on the left-hand type of your screen for easy access. 

Advanced features

This software offers plenty of features that will be beneficial to your business. Examples include:

Asset management

Few onboarding systems and software have this feature, which allows you to store and manage asset details such as unique barcodes, insurance, and asset movement. 

Employee engagement

Employee engagement features from this feature can help you avoid high turnovers. Examples here include:

  • 360 Feedback
  • OKRs
  • Goal tracking
  • Performance reviews
  • Wall of fame

Apps and Integrations

BizMerlin is a SaaS onboarding software available in native Android and iOS apps. You can also use this software on Windows, Mac, Linux, and Windows phones.

BizMerlin has open API and over 100 inbuilt applications such as:

  • Jira
  • G-Suite
  • Slack
  • Quick books
  • Freshbooks

Ease of use

BizMerlin is easy to use for both mobile and desktop devices. For a solution that offers so many HR features, its interface is pretty organized to help you locate whatever you need with ease. 

Features like hiring, onboarding, offboarding or engaging employees are also very intuitive. Therefore, your staff doesn’t need any technical knowledge to use this platform.

Customer support

What I loved most about this software is that it offers 24/7 support. The available options through which you can ask for assistance are:

  • Phone
  • Email 
  • Chat

I wanted to confirm the company’s “round the clock” customer service, so I sent them an email. I got a reply a few hours later. 

The chat option seemed to work quicker because I got all the info that I needed almost instantly. Towards the end, I got an interruption from a new “customer success” staff who asked how they can help. 

I contacted the company about the issue, and the person from the staff assured me that they would work on the problem. 

Pricing

BizMerlinHr doesn’t have any pricing information on its website. To request the details, you have to email the company with the number of staff in your company to get a quote

Verdict

BizMerlinHR goes beyond onboarding and offboarding. This software offers additional HR features such as employee engagement, asset management, career planning, training, and so much more. 

The best thing about this software is that it only includes the features that you need for pricing. Therefore, excluding features that you don’t need will save you some money. 

The resource management feature needs a little getting used to because it may otherwise appear complicated. The company also doesn’t display rates on its website, but you can contact customer service for the information 24/7.

Newired
Newired

BEST FOR

Creating a smooth user experience for both staff and potential clients.

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  • User-friendly
  • Onsite installation
  • Intelligent overlay technology
  • Value for money

Newired is a new kid on the block compared to most onboarding software that we’ve covered. Antonin Pokorny and Stefano Rizzo founded the software in 2017. 

Features

Here are Newired features:

Onboarding and offboarding

When making onboarding software comparison, this was the first solution I came across that strives to improve the end-user experience (clients and staff). This solution allows you to inject tips on the user interface, to make the learning curve easier. 

This system also helps clients and staff eliminate errors when filling forms using popups, visuals, and balloons. Also, you get to improve user acceptance by providing contextual help. 

Automated workflows

You can create, edit, and translate workflows into multiple languages. Once you publish them, they launch automatically when users start interacting with the system. 

Reporting and analytics

Newired allows input of user feedback and displays their satisfaction as a report on your dashboard. That way, you get actionable insights from real users that you can use to improve your software, website, or application.

In other words, you can see engaged/disengaged users from your dashboard. This feature allows you to conduct continuous improvements on your system to reel them back in. 

Apps and Integrations

This web-based software doesn’t have any apps. However, you can use it on any Windows, Mac, or Linux operating systems. This solution doesn’t allow third-party integrations. 

Ease of use

This software doesn’t require any coding. Learning the system is super-easy, and creating tips with this solution is a breeze.

Customer support

Newired’s support staff is available 9-18 CET. This company had one of the best customer services that I came across in my research.  

I tried the chat option and got a response right away. The customer service representative was articulate, professional, knowledgeable, and courteous. 

Response time for email inquiries is within 24 hours max. Phone support is also available during business hours

Pricing

This software doesn’t display pricing on its website. To get a quote, you have to email the company.

Verdict

Getting users to learn a new application can be an uphill task. With this solution, users no longer have to spend hours reading complex documentation. 

Newired is a code-free onboarding software. This software guides users by providing easy to understand and actionable tips, making learning and acceptance of software easier. 

Are you looking for software to help with core HR onboarding activities like sending out offers, getting digital signatures, or applicant tracking? This might not be the best option for you. Fortunately, we’ve got lots of other options on our list that you can try.

WorkBright
WorkBright

BEST FOR

Remote teams.

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  • User-friendly
  • Remote 1-9 guide
  • Error validation and resolution
  • Mobile friendly

David Secunda WorkBright’s current CEO created the online onboarding software in 2013. Secunda is an HR enthusiast and entrepreneur and got the inspiration to create the solution after experiencing a tough time onboarding hundreds of staff in one of his businesses, Avid4 Adventure. 

Features

Here are WorkBright’s features:

Onboarding and offboarding

WorkBright has an integrated ATS that allows you to send vacancies to over 500 job boards using WorkBright. Once you find your ideal candidate, they can start onboarding themselves using a fingertip signature

The digital signatures are similar to an applicant’s real signature. This eliminates any liability on your side if there’s ever a court case, and things don’t match

This  HR onboarding software makes onboarding easy by guiding your new staff on how to fill their 1-9s. WorkBright’s Smart I-9™ is an easy to understand wizard that simplifies the otherwise complicated process.  

Documentation management

The software has a field validation to discourage errors upfront. The system also checks employee files to see if they’re up to date and accurate. 

You can view employee files from any device, so long as it has an internet connection. The software highlights missing, incomplete forms accepted or rejected documents to help you keep tabs. 

Automated workflows

WorkBright automates tasks like reminders regarding incomplete forms and missing documents. This feature saves HR’s time, giving them more freedom to concentrate on other areas of the department. 

Reporting and analytics

This solution allows you to filter and sort employee information to get different reports regarding an employee. You can use this feature to create directories and conduct further analysis

Advanced features

Here are WorkBright’s advanced features:

Photo upload

WorkBright is one of the best onboarding software because it reduces paperwork. New hires can use their smartphones to take photos of relevant documents like certificates or licenses and upload them to their files. 

Automated email reminders

With this feature, you can forget about following up employees with phone calls to submit missing documents or signing forms. This software sends customizable automatic email reminders before their reporting date. 

Apps and Integrations

WorkBright is a cloud-based software with no dedicated apps, but you can use it on any internet-connected device. WorkBright is API-friendly, and you can integrate it with any:

  • Payroll
  • ERP
  • HRIS

Ease of use

WorkBright is intuitive and user-friendly. Things like documentation, uploading photos, validation, and taking digital signatures are all easy to do. There’s also a guide to help users input their information correctly. 

Customer support

You can reach WorkBright’s client support through any of the following ways during business hours:

  • Phone
  • Email
  • Postal address

Pricing

WorkBright has no trial period. However, it has a 60-day money-back guarantee!

This solution’s rates depend on the number of employees and extras/add ons. Note that the following prices are approximations, and you should email the company for exact quotes.

  • 1 – 100 – $158 – $426
  • 101 – 250 – $210 – $585
  • 251 – 500 – $368 – $793
  • 501 – 1000 – $578 – $1341
  • 1001 – 2500 – $1247 – $ 2771
  • 2501 – 5000 – $1969 – 44901
  • 5000+ – From $3609

Verdict

WorkBright has many useful features such as photo uploads, finger signatures, documentation, and automated workflows to simplify your onboarding process. 

Sorting and creating hierarchies for reports can be problematic. However, you can export them to other applications to sort out the problem. Users can’t update forms, but you can contact WorkBright for assistance, and the company is always ready to help.

NetSuite SuitePeople
NetSuite SuitePeople

BEST FOR

Businesses with branches in different locations.

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  • Highly customizable
  • Editable entries
  • Robust features
  • Fixed asset module

Evan Goldberg founded NetSuite SuitePeople in 1998, and its original name was NetLedger. Larry Ellison Oracle CEO was a significant investor in the company and contributed $125 million in funding. At one point, the software’s licensing came from the multinational computer technology corporation. As of 2020, the company has over 40000 customers. 

Features

Here are NetSuite’s features: 

Onboarding and offboarding

Quality employee onboarding systems provide a stress-free way to bring in new staff, and NetSuite does just that job entirely. The system allows you to track your applicant right from acceptance of applications to document submission and form filling.

This solution offers a structured approach to create checklists to ensure that new staff complete the necessary paperwork. The system sends automatic reminders in case of incomplete documentation. 

When offboarding, you can create checklists to ensure a smooth termination. For instance, you can set the system to ensure all passwords are disabled, the staff has returned all company, and so on.

Documentation management

NetSuite stores each employee’s data, including their location and supervisor names in their profiles for easy access. The solution allows you to add information or reference documents to folders. This system stores data centrally, but access is only via role-based authentication. 

Automated workflows

This software automates tasks regarding onboarding, such as reminders or applicant tracking, to save you the hassle. 

Reporting and analytics

NetSuite has robust reporting capabilities. The analytics feature helps supervisors get insights into the workplace, revenue, or predictions. 

Advanced features

The following are the solution’s advanced features:

SuiteSocial

This software has SuiteSocial, which helps staff solve problems across departments/regions. This feature is free and has features such as likes, hashtags, newsfeeds, and followers. 

Employee directory

The best onboarding systems should have a directory to make it easy for staff to contact the right people. Also, an employee can learn how individuals or teams fit within the organization intuitively. 

Apps and Integrations

NetSuite is a cloud-based software that comes with Android and iOs apps. The solution is also compatible with Windows and Mac operating systems. Unfortunately, NetSuite doesn’t offer any third-party app integrations. 

Ease of use

This software isn’t user-friendly for non-techies, and the learning curve is quite steep. However, that’s not to say that users can’t become proficient in usage after training and familiarizing themselves with it. 

Customer support

NetSuite’s offers two types of support:

  • Basic supports for every customer with a subscription – available between 8 am to 6 pm for regular issues and 24/7 support for critical issues. 
  • Premium support – available 24/7 for both critical and non-critical problems and enjoys prioritization. 

Since this is a global solution, it provides contact details for 12 US and 20+ international locations. You can get help through either of the following:

  • Chat
  • Phone
  • Email

Pricing

The company sends quotes on request because various company-specific factors determine the rates

Verdict

NetSuite SuitePeople takes a holistic approach and ensures that your onboarding process runs smoothly. This software helps HR professionals and managers streamline onboarding, documentation, promotions on one portal.

Note that the solution is complex and requires some coding experience. Although smaller companies can use the software, the pricing can be expensive, especially if they’re on a budget. However, with the right training and budget, NetSuite SuitePeople can be beneficial to any business environment.

JustWorks
JustWorks

BEST FOR

Helping entrepreneurs focus on their businesses.

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  • Reliable 24/7 support
  • Affordable
  • User-friendly tool
  • Unlimited support options

Isaac Oates, the CEO, and founder of JustWorks created this software in 2012. In 2019, ESAC accredited the company as a PEO that adheres to operational standards and meets ethical business practices.

Some of JustWork’s clients are CASE, Gem, Axious, Qubit, and nomadworks. 

Features

The following are JustWork’s features:  

Onboarding and offboarding

Forget about filling endless paperwork with this onboarding and offboarding software. 

JustWorks provides an easy checklist to ensure that you onboard your new employee the right way and within the law. The downloadable document contains things like:

  • Withholding tax forms
  • Offer letter
  • Expected salary/wage
  • Benefits
  • System configurations (e-signatures, logins or emails)

If your employee resigned or you terminated them, this solution offers an easy way to offboard them. The company provides a one-page offboarding checklist to ensure that:

  • You’ve received a resignation or send a termination letter
  • Debriefed employed on pending benefits and payments
  • Notified managers and clients
  • Found a replacement
  • Logistics management (The staff member has returned company property or removed them from company systems, i.e., emails, logins and so on)

Documentation management

Forget spreadsheets and enjoy the seamless centralized document storage with JustWorks. You can create custom fields and set different rights for access for various team members. 

Automated workflows

This is one of the best onboarding software for 2020 because it automates tasks like onboarding and offboarding, leaves, sick offs, or holidays. This PEO solution also makes it easy for you to pay your staff on time, with its automatic payroll. 

The system also sends automated email reminders to both staff and managers regarding overtime. 

Reporting and analytics

This software allows you to customize your reports to help you track a range of business metrics. The inbuilt reports sensibly present essential details in real-time to help you make a quick analysis. 

Advanced features

Here are JustWork’s advanced features

HR consulting

This software for onboarding offers best practices for human resources guidance and has certified HR consultants for that. The solution provides pointers on things like managing overtime and leave, onboarding and offboarding, and employee engagement.  

Apps and Integrations

JustWorks has no dedicated apps. However, it’s cloud-based, so you can use it on internet-connected smartphones, Windows, and Mac devices.

You can integrate JustWorks with some of the most popular accounting software and more: 

  • Xero
  • Rippling
  • QuickBooks
  • Boomr
  • Slack

Ease of use

JustWork’s user interface is intuitive and straightforward, allowing you and your staff to find what you need without referring to documentation/manuals. Your new hires will find it very easy to navigate this tool and onboard 90% of their paperwork without admin help

Customer support

Of all the systems that I covered, none had as many support options as Justworks. I contacted this company’s client support, and phenomenal would be an understatement. 

I got fast responses, and the representatives I spoke to were knowledgeable and professional. You can reach this company’s customer service through any of the following, 24/7:

  • Slack
  • SMS
  • Chat
  • Email
  • Phone

Pricing

I loved that JustWorks had fair and transparent pricing, which they displayed on their website. Therefore, there was no need to go through support, which can be time-consuming, especially when you have to wait for hours/days to get a response. 

JustWorks has two pricing plans. 

Let’s look at the onboarding software pricing.

  • Basic – $44/employee/month
  • Plus – $89/employee/month (Includes access to dental, medical and vision)

Verdict

JustWorks allows business owners or HR managers to optimize staff life cycles from onboarding to retirement. Some great features that this solution offers are reports, onboarding, payroll, automation, outstanding client support, and so much more.

This solution’s biggest drawback is that it doesn’t offer a free trial. However, it does have a free demo that you can check out to see if it meets your business’s needs.

Zoho People
Zoho People

BEST FOR

Global companies.

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  • Affordable and flexible pricing
  • Robust features
  • Customizable forms
  • Data security

Zoho People has been around since 1996, and its founders are Tony Thomas and Sridhar Vembu. From 1996 to 2009, the company went by the name Advent Net. The company has seven locations around the globe. 

Features

What makes Zoho People one of the best onboarding software for 2020?

Let’s find out!

Onboarding and offboarding

With this onboarding automation software, you can use your new staff’s email address to create their portals. This allows you to track your applicants to see if they’ve rejected or accepted your offer. 

New employees that accept your offer can start taking care of paperwork like tax or acquaint themselves with company policies before reporting. Therefore, all you’ve left when on their first day of work is to make formal introductions. 

Documentation management

Zoho People has templates that you can use to organize documents like offer letters, proof of address, or company handbooks. 

Zoho Vault generates complex passwords for your staff. Since the system stores data in a central database, it’s easy for HR to access and process records.

Automated workflows

The solution allows you to create and customize workflows and set the scheduler to ensure that the system does all the tasks automatically. 

You can automate email generation, electronic signatures, system logins, payroll, alerts, distributing company property such as computers, and many more. 

Reporting and analytics

This software allows you to sort and create reports to track employee and analyze trends on things like:

  • Hiring and attrition rates
  • Performance and task charts
  • Growth rates
  • Turnover

Advanced features

Here are some of Zoho People’s advanced features.

Geo tracking

The geo-tracking feature lets you keep tabs on staff attendance and absences. Use this feature to know if your employees are where they say they are at times. 

Employees can log in from anywhere, which is essential for field staff. You can configure things like breaks, and schedule other shift-related aspects to ensure work runs smoothly. 

People management

This feature allows you to manage your workforce effectively from the time they join you. If you’ve been wondering how to provide your workforce with opportunities for growth while balancing organizational culture, this might be the solution. 

Apps and Integrations

This cloud-based onboarding software has free Android and iOS apps. The solution also works well on Windows, Mac, and Linux machines. Zoho People allows integrations with apps like:

  • Zoho apps
  • Zapier
  • DocuSign
  • QuickBooks
  • G Suite

Ease of use

Zoho People is easy to use; hence no technical knowledge is necessary. The software automates tasks like onboarding, so you won’t have to worry about it. 

The interface is intuitive, and things like generating reports or attendance signing are effortless.

Customer support

Zoho People customer services available during business hours. The company has three alternatives that clients can use to reach them, namely:

  • Phone
  • Email
  • Submitting forms

Pricing

If you’re looking for a free web-based employee onboarding system, you’re in luck because Zoho People has a free version. 

There’s more:

The free version is yours forever, and it accommodates five users! 

The solution offers a free 15-day trial period to give you a feel of the additional features that come with the paid plans. Here are Zoho People’s premium plans and their rates:

  • Essential HR – $0.83/user/month (annual billing) or $1 per user/month
  • Professional – $1.66/user/month (annual billing) or $2 per user/month
  • Premium – $2.5/user/month (annual billing) or $3 per user/month
  • Enterprise – $4.16/user/month (annual billing) or $5 per user/month
  • People Plus – $8/user/month (annual billing) or $10 per user/month

If you’ve got more than 500 users, you can reach out to the company for a quote.

Verdict

Zoho People goes beyond offboarding and offers many other HR features such as performance management, attendance tracking, amongst many others. The software’s pricing points are flexible and manageable.

Note that Zoho People only offers bi-monthly and monthly times sheets on the calendar. Therefore, it’s not suitable for you if you pay daily or weekly wages. 

ClearCompany
ClearCompany

BEST FOR

Talent acquisition.

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  • Branded new hire portal
  • Performance reviews
  • Easy to use
  • Customizable

Andre Lavoie and Colin Kingsbury founded ClearCompany in 2004. The company participated in one round of funding, in 2018 when it raised $60 million. As of 2020, the company has 2300 clients. They include Goodwill, Lewiston Public Schools, and Borden.

Features

Coming up are the essential ClearCompany’s features:

Onboarding and offboarding

ClearCompany tracks applicants’ journies from the time they do their interviews; they show interest in your vacant posts. The solution pre-screen the candidates helping you pick the most suitable ones for the role. 

Staff can start onboarding themselves using any internet-connected device by filling relevant forms once they accept your offer letter. The system sends reminders in case your employees forget to fill or forms. 

This solution offers a branded new hire portal with intelligent forms—the forms auto-fill details to reduce errors and save on time. 

Documentation management

ClearCompany gives the option to integrate 1-9s and E-verify. The software stores payroll, procedural manuals, and other organizational documents in a centralized database. 

Automated workflows

You can define onboarding tasks and set deadlines to kick-start the entire process from acceptance, form filling, and reminders. 

Reporting and analytics

This new hire onboarding software has 100+ report types. The documents are in real-time and interactive, and they center on onboarding activities, for instance, cost per hire, number of candidates interviewed, etc.

Advanced features

ClearCompany allows admins to create custom reviews to help you track your staff’s performance. Examples here include 360, annual, peer-to-peer, or time-based evaluations. 

Apps and integration

This cloud-based system is available on Windows, Mac, Android, or iOS. You can integrate the solution with apps like:

  • DocuSign
  • eSkill
  • Glassdoor
  • Gmail
  • LinkedIn

Ease of use

This software is user-friendly and intuitive. You can get anything that you need by searching through keywords. Things like posting jobs in social media platforms or defining tasks to automate are hassle-free with this platform. 

Customer support

ClearCompany’s support is available during business hours, and you can reach them via:

  • Online support
  • Phone

Pricing

ClearComany is yet another onboarding company that doesn’t provide rates on its website. To get a quote, you must email the company to get a price that suits your company.

Verdict

This talent management platform can help you recruit, manage, and maintain your workforce with ease. The solution offers features like real-time reports, tasks automation, performance management, and onboarding.

However, I couldn’t help but notice how glitchy the software was, especially on mobile. Also, the features are quite lightweight compared to other solutions that we’ve covered on this list. 

Boardon
Boardon

BEST FOR

Creating custom onboarding.

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  • Easy to use
  • Quick and personalized support
  • Branded portals
  • Affordable

Boardon AB, a Swedish organization, is the parent company of Boardon onboarding. This company was found in 2017 by digital learning specialists. Some examples of its clients are Telia, Rommejts, and Bodden Kommuns. 

Features

Here are Boardon’s features:

Onboarding and offboarding

This platform is mobile-friendly and allows you to send mobile messages to your new staff to welcome them. Alternatively, you can send invitation messages via email.

You can choose to add one staff member at a time or use the batch function to onboard more staff at a go. To guide employees during their initial days, HR personnel can create tasks and place them on the new hires’ timelines. 

Documentation management

You can create onboarding content in the form of vimeos, text, or videos on the portal’s centralized location to help new staff learn more about your company. To engage new staff, further, you can develop quizzes with open-ended questions. 

Automated workflows

This solution has no automated workflows. 

Reporting and analytics

This human resources onboarding software offers simple reports that display daily and monthly data on things like:

  • New hires that have read onboarding content
  • The staff that have logged in
  • Employees that you sent messages to

Advanced features

Boardon allows you to adjust the design to suit your preference. Here, you can add your company logo and corporate colors to represent your business. 

Apps and Integrations

Unfortunately, Boardon does not offer third-party integrations. 

Ease of use

Boardon is easy to use and customize. Staff can onboard themselves without any trouble because the entire system is intuitive and self-explanatory

Customer support

You can reach Boardon’s support during business hours through any of the following ways:

  • Email
  • Phone

The support is super-fast and keen to help. 

Pricing

Boardon is an employee onboarding software with a free version for one user. Note that the company deleted inactive accounts after 12 months. 

Let’s look at the premium options’ pricing:

  • Mini – £45/4 active users/month
  • Small- £90/10 active users/month
  • Medium – £160/25 active users/month
  • Large – £250/50 active users/month
  • Enterprise£360/up to 100active users/month

Verdict

Boardon offers basic functionalities for pre-boarding and onboarding. If you’re looking for a tool with more robust features like electronic signatures, third-app integrations, staff activity dashboards, applicant tracking, or in-depth reports, this software might not be ideal. 

Fortunately, there are plenty of other options on this list to cover all areas.

However, there are a few things that I liked about this company. The support staff is very responsive. This company is also still young; hence it still has room for growth in terms of features.

Onboarding Software Reviews – Extended List

I also came across some tools that I thought were worth mentioning. Although they weren’t as outstanding as those on the first list, they can help in certain situations, and here they are. 

ExactHire OnboardCentric

ExactHire OnboardCentric is a solution that simplifies the onboarding process for both HR professionals and staff.

What is good about ExactHire OnboardCentric?

This solution has essential onboarding features such as applicant recruiting and tracking, digital signatures, task automation documentation, and much more. 

In what situations can you use ExactHire OnboardCentric?

This software has a mobile platform hence suitable for field staff since staff can onboard themselves from anywhere. 

When should you not consider ExactHire OnboardCentric at all?

This is the ideal onboarding software for a small business or medium enterprise; hence I wouldn’t recommend it for large companies. 

Pros 

  • Free trial
  • Dedicated client support

Cons

  • Glitchy
  • No confidential document locker

Netchex

Netchex is a human resource that’s simple and smart. This solution can handle anything from payroll, talent management, recruiting, hiring, and onboarding. 

What is good about the software? 

This solution is not only easy to use but also has a dedicated service team. 

In what situations can you use it? 

This software is best for web-based employees. 

When should you not consider it at all?

Netchex’s setup takes a long time. Therefore, I wouldn’t recommend this for a company that wants a solution that they can use soon after signing up.  

Pros

  • Userfriendly 
  • Dedicated and responsive team

Cons

  • Lengthy setup
  • No trial period

PrimePay HR

PrimePay HR is a cloud-based solution for payroll, insurance, merchant services, and onboarding.  

What is good about the software?

PrimePay HR is one of the few onboarding software tools that ensure that your business is 100% federal compliant. The solution also has an HR advisory package to help you learn the best practices. 

In what situations can you use it? 

This is the best software for a small enterprise.

When should you not consider it at all?

I wouldn’t recommend PrimePay HR for medium or large enterprises. 

Pros 

  • Customizable
  • User-friendly

Cons

  • Clunky PTO
  • No notification on system updates

Buyer’s Guide – How to Choose the Best Onboarding Software

When doing the above employee onboarding software reviews, I came across plenty of options. I understand that it’s perfectly normal for you to feel confused and overwhelmed, trying to pick the right one.

For that reason, I prepared a checklist to help you out.

Here are things that you should consider when picking a solution that will serve you well. 

1. Your reason for buying the software

Considering what problems you wish to solve with the software is a crucial step. Some solutions like Boardon are quite limited in functionalities while others like Zenefits or BabooHR will help your source for and retain the top talent, while others will help you save HR’s time by automating most tasks.

2. Different software offer different features. Do you need something that goes beyond onboarding?

This is what I mean:

Some solutions will offer advanced features, while others will provide additional HR functionalities such as BizMerlin’s engagement feature. 

Some software will be geared towards customer onboarding, while others will mainly serve you and your employees. 

3. Integrations with tools and apps that your staff already uses

Some platforms will help with time management, while others ease communication and engagement within an organization. A useful onboarding tool is that which will allow a smooth integration with such software. 

4. Ease of use

Some employee onboarding software like ZohoPeople or JustWorks are intuitive and userfriendly. That means that your staff will adapt to them quickly and easily because they don’t require any technical knowledge. 

Others like NetSuite require some coding knowledge; hence might not work for you unless your team has the technical know-how. Therefore, it becomes very frustrating for your staff to use such solutions if they don’t have a technical background.

In the end, you might not get the results that you need. Plus, you’ll have wasted resources (time and money).

5. Device compatibility

Some solutions don’t work on some operating systems, while others are highly adaptable. Others may have dedicated mobile apps hence suitable for field/remote staff, while others may not.

6. Pricing

With anything that you buy, you must consider how much you’re willing to spend. Some solutions like NetSuite are expensive, while others like JustWorks or BambooHR are affordable. 

Some solutions like Zoho People or Zenefits have affordable and flexible payment terms and may allow monthly payments, while others like BambooHR strictly require annual billing.

What Are the Benefits of Using Onboarding Software?

Statistics show that, on average, fresh hires have to complete about 54 activities when joining a company.

Now, that’s a lot for both the HR and employee if you don’t have the right software to help you throughout the process. 

There are many advantages of onboarding solutions, and I prepared a list just for you:

Improved onboarding 

Nearly a quarter of new applicants exit within two months of getting hired. If you do onboarding the right way, you’re likely to make your staff feel more included in the company culture; hence they’re more likely to stay.

Better insights on employee engagement 

Whether yours is an onboarding software for staffing agencies or a business in any other industry, it’s paramount to get software to help you measure your staff’s engagement.

Some solutions like BizMelin Hr have engagement features, and this can go a long way into helping you learn how to improve staff satisfaction.

Save money

Onboarding manually is not cheap in terms of time and money. You have to organize meetings with the new staff and their supervisors or managers, which takes them away from their daily activities. You also have to print out onboarding-focused forms and other documentation. 

The costs could pile up if you’re a company that hires a vast number of staff every few months or years. With the right tools, employees get to self-onboard, using a paperless software, and require no supervision. 

Documentation compliance

All you have to do with an onboarding platform is to prepare a checklist of the documents that you need, and the system will do the rest. The system will send automated reminders reminding your staff to sign or submit the necessary documentation. 

Wrap Up

If you’ve been doing manual onboarding, it’s time that you switched to onboarding software.  Apart from giving your new staff an excellent first impression of your company, the solution can be advantageous to your company. Some benefits of implementing the software are saving time and money, improving engagement, improving document compliance, and staff retention. 

FAQ

What is the onboarding process of new employees?

The onboarding process is the integration of a new employee into a company. Examples of the onboarding activities are acceptance of offer letters, doing checklists, and documentation. 

How do you build an effective onboarding system?

Building effective online onboarding tools includes bearing the following in mind:

  • The experience should be engaging
  • The system should make a new hire feel welcome and part of the team
  • The process should start before the reporting date
What is onboarding software?

Onboarding software is a platform that facilitates easy integration of fresh hires into your company. The solutions are paperless and save on time and money. 

What should onboarding include?

Onboarding should be easy to digest and implement, and should include the following:

  • Recruitment 
  • Onboarding checklists
  • Reminders
  • Reports