How to Cancel Noom and Can You Get Your Money Back?

Velina Nenova
Velina Nenova

Updated · Jul 28, 2022

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Some people love Noom, and others don’t. If you’re part of the latter and want to learn how to cancel Noom, there’s a way to do that.

Let’s see how.

What Is Noom?

Noom combines a dietary app with a psychology-based approach for weight loss. It encourages people to look at their eating habits through the lens of behavior changes for long-term results.

Noom isn’t the traditional diet app—it strongly emphasizes the psychology of eating. Behavioral health experts teach you to focus on your mindset first and then on weight loss. You’re assigned a goal specialist that encourages and follows your progress.

The app is subscription-based and currently works on Android/ iOS phones and tablets. You can also use Noom through its website.

How to Cancel Noom?

Some people cancel Noom because they’ve reached their goal. Others have changed their interests or just don’t like it anymore. Whatever the reason, there are multiple ways to end your subscription.

In the past, Noom was criticized for having a complicated cancellation process. But now, it’s relatively easy. You can do it while still in the free trial or after subscribing.

From the App

Let’s see how to cancel through the application first. It’s not enough to just uninstall Noom—you’ll have to take specific steps to avoid follow-up credit card charges.

  1. Open the Noom app on your Android or iOS device
  2. Go to the Settings section
  3. Find the Manage Subscription menu
  4. Locate the Cancel Subscription option
  5. Follow the instructions on the screen

Another way to cancel your Noom membership is to contact your goal specialist. You can do that from the blue chat box at the top right corner of your phone’s screen. Inform them that you want to cancel the subscription. You’ll receive a link from which you can proceed with cancelling. You’ll also get a confirmation email once cancellation is complete.

From the Website

Noom.com is another place where you go for cancellation. The process is pretty straightforward:

  1. Type the Noom URL in your browser
  2. Click on Login
  3. Choose the Subscription Details menu
  4. Select Cancel Subscription
  5. Confirm the cancellation
  6. Wait for the unsubscribe email

You can always reach out to customer support if you have any issues with the Noom cancel subscription procedure.

If you cancel your active subscription before the end of your billing cycle, you’ll still have access to your information for the remaining days.

Other Alternatives

There are several other methods to unsubscribe from Noom, depending on how you first signed up. Make sure you have the cancellation notice at hand, just in case.

Via Your Apple ID

If you subscribed to Noom from an iPhone or iPad and paid through the App Store, you must cancel via your Apple ID

On iPhone:

  1. Log in to your Apple ID
  2. Head to Settings
  3. Click on your name
  4. Select Subscriptions
  5. Find Noom
  6. Pick Cancel Subscription

On Mac:

  1. Open App Store
  2. Find your name in the bottom-left corner
  3. Click on View Information
  4. Scroll down to Subscriptions
  5. Select Manage
  6. Search Noom in the Active section
  7. Pick Edit
  8. Click on Cancel Subscription

From Google Play

If you paid your Noom subscription through Google Play, you must cancel it from there. The process is pretty simple.

  1. Go to Play Store.
  2. Click on your profile icon
  3. Select Payments & Subscriptions
  4. Then pick Subscriptions
  5. Find Noom on the list and click on it
  6. Select Cancel Subscription
  7. Follow the on-screen instructions

If you can’t cancel Noom through any of the options above, you can chat with its support team for assistance.

Wrap Up

There are multiple ways to unsubscribe from Noom. Depending on how you signed up, you can do it through the app using Android devices, an iPhone, or an iPad.

You can also cancel through a desktop by logging in to your account. Noom coach cancel is another available option, as well as customer support.

FAQ.


Can I cancel Noom anytime?

You can cancel Noom during trial and while in an active subscription.

Noom is a modern-day company that provides a carefree cancellation process at any time. Make sure you do that before they bill you for the next payment period. Otherwise, the amount is non-refundable.

Is Noom hard to cancel?

Noom allows numerous ways to cancel your subscription, so it’s not hard at all.

It used to be before, but the company took note and made it easy to unsubscribe from both mobile and desktop devices.

Will Noom refund my money?

If you know how to cancel Noom but are wondering about its refund policy, you’ll find the following lines helpful.

If your trial experience is unsatisfying, you can contact Noom’s support specialists and ask for a refund.

Active subscribers must reach out to customer service for a refund through chat or contact form.

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Velina Nenova

Velina Nenova

Velina describes herself as passionate media savvy and a versatile individual with numerous different interests, most a result of her Media & Communications BA. She has also developed a keen interest in Digital Marketing and Advertising. Her never-ending desire to constantly learn new things and enrich herself and her ultimate dream to go around the globe before 45 are her driving forces.

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