The Only Skype Statistics You Need to Know Right Now

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Harsha Kiran
Written by
Harsha Kiran

Updated · Jan 02, 2024

Harsha Kiran
Founder | Joined March 2023 | LinkedIn
Harsha Kiran

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Florence Desiata
Joined June 2023 | LinkedIn
Florence Desiata

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Skype has around 300 million active monthly users. Every day, almost 40 million people use Skype. By 2027, the global video conferencing market will be worth over $75 billion. Most remote workers (89%) say Skype and comparable technologies help them communicate with coworkers.

Whether you're a casual Skype user or an entrepreneur hoping to invest in the service's popularity or for personal use, listed below are what you need to learn about Skype and its effects from its statistics.

Editor's Choice

  • Skype is among younger generations, with 29% of persons between 18 and 29 using it on their cell phones.
  • Over 27% of 30–59-year-olds use Skype on their phones.
  • The United States has 49% of monthly users or 32 million people.
  • Zoom had gained the lead with about 50% of the market share by 2021, while Skype had only 6%. 
  • Skype has an active user base of 8.6 million people in the computer software sector
  • 2.7 million school administrators use Skype to communicate with coworkers and students.
  • Skype users are expected to reach 2.27 billion by the end of 2023. 
  • From September 2021 to February 2022, 3.8 million fewer people used Skype.

How Many People Use Skype?

Almost 40 million people worldwide use Skype every month, making it a popular communication tool among younger generations, with 29% of persons between 18 and 29 using it on their cell phones. These statistics account for one-fourth of millennials using Skype worldwide.

Despite accounting for a small portion of total traffic, the United States is home to 49% of monthly users, or 32 million Skype users.

Here are more Skype statistics to learn today:

Skype Revenue Statistics

If COVID-19 had occurred a decade earlier, Skype would have benefited. However, the video-conferencing industry has become highly competitive in the year 2022. Skype's statistics have also been affected by the rise of different video conferencing apps.

Below is more information regarding these shifts in the numbers:

1. Skype dominated the market for video calls in 2020, accounting for 32.4%.


Skype, formerly a market leader in video conferencing, saw its popularity plummet due to the pandemic. Despite having a solid global presence at the start of 2020, Skype needed to prepare to handle the surge in demand from the shift to remote work.

As a result, alternatives such as Zoom, Slack, Teams, and Google Meet quickly overtook Skype. Zoom had gained the lead with about 50% of the market share by 2021, while Skype had only 6%. Although Skype still exists, its market presence has significantly diminished.

2. Zoom offers 40 minutes of video conferencing with 1,000 participants, while Skype can last up to 30 hours with a maximum of 300 participants.


Skype and Zoom offer valuable features that set them apart as video conferencing options. The difference between them is the number of users who can join a call at the time allotted for a video conference - which still depends on your specific circumstances and personal preferences.

3. $85 million were lost due to "Zoombombing" and "Skype-Bombing" instances. 

(Webtribunal, Threatpost)

Unwanted participants occasionally infiltrate Zoom meetings and exploit the screen-sharing function to display inappropriate content, a practice known as "Zoombombing." This has sparked concerns about the platform's security, prompting 14 complaints against Skype and Zoom.

Skype, on the other hand, has been linked to cases of users making inappropriate sexual advances to others via video calls or voice calls. In April of 2022, a school workshop was disrupted by a Skype bombing incident, indicating that this trend is becoming a concern for the platform.

4. 8.6 million active users work in the computer software business.


Skype has an active user base of 8.6 million people in the computer software sector. These users will likely use Skype for communication and collaboration, whether to connect with remote coworkers or clients and partners worldwide.

Skype is popular among software professionals due to its simple UI and dependable video and audio calling capabilities.

5. Skype has 6.3 million active users who work in information technology.


Skype provides a reliable and effective mechanism for IT personnel to interact and collaborate with clients. This makes Skype more critical as technology progresses and more organizations adopt remote work. 

Features such as screen-sharing and conference-calling features are also great ways to boost productivity among IT staff.

6. With 1.62 million active users, the retail industry has a massive user base on Skype.


Skype may be an invaluable tool for shops with different locations or remote staff to keep everyone connected and coordinated. 

Retailers may increase productivity and reduce the possibility of misinterpretation by using Skype to hold real-time video conferences with everyone, from store managers to supply chain partners.

7. Skype is used by approximately 2.7 million people in the school management sector.


About 2.7 million school administration workers regularly use Skype to talk and communicate with coworkers and pupils. 

In addition, educators can utilize Skype to organize virtual meetings, conduct office hours, and support students and employees as online learning and remote work grow more common.

8. Around 2.6 million workers use Skype in the hospitality business.

(Thinkimpact, Pegasus)

Another area that primarily relies on Skype is the hospitality industry, which employs over 2.6 million people. The platform is a helpful communication tool for hospitality professionals, whether coordinating with remote staff, communicating with consumers, or engaging with partners and suppliers. 

It is also apparent that with the recent pandemic, customer service through Skype has been rising since 2020.

9. With an extra 2.1 million users, higher education is another industry strongly relying on Skype.


Skype is a crucial tool for educators and administrators in higher education, from interacting with colleagues at other universities to holding virtual office and school hours with students.

10. Employees in marketing and advertising also rely significantly on Skype, which has approximately 1.7 million active users.


When collaborating with remote teams, clients, and partners, Skype could be useful for marketing and advertising professionals. It also allowed distributed teams to remain in constant contact and sync.

Skype demographic statistics

Skype's data may pertain to specific demographic groupings like age, gender, and income. The COVID-19 pandemic impacted some aspects of Skype and video messaging.

Additionally, only 12% of those users are over 60, and even among those, the percentage declines dramatically. Users between 30 and 59 make up most of Skype's user base, with over 27% making calls via Skype on their mobile devices.

Learn what percentage of each audience type a site currently has by looking at its audience makeup. 

11. About a third, or 33%, of Skype users in 2012 had a four-year college degree or above.


This shows that those with greater levels of education were using Skype more frequently due to the app's functionality, which allows for remote contact and collaboration.

12. Over half (54%) of all Skype users were female in 2012.


The statistic is essential for users considering utilizing Skype as a communication tool for their staff because it implies that women are more likely than males to use this type of technology due to its lengthy existence compared to Zoom and lower risk of video conference high-jacking.

13. The same study found that by 2021, 52.8% of Skype users were married, and 45.8% were parents.


According to the report, most Skype users in 2012 were married and had children. This implies that Skype is primarily used for personal communication by families rather than for professional or corporate use.

14. 65.8% of Skype users were between the ages of 18 and 49.


It shows that younger generations, who are often more comfortable with technology and may have a greater need for remote communication, were the primary users of Skype.

15. In 2012, around 61% of Skype users 2012 had a family income of at least $50,000.


It means that Skype was utilized mainly by those with higher income levels, who may have more discretionary means to spend on technology and may be more likely to require remote contact for a job or personal reasons.

16. Sixty-two percent of Americans in January 2018 did not use Skype before COVID-19.


The popularity of applications like WhatsApp and Facebook Messenger is at an all-time high right now, and it's easy to see why: they're a lot less complicated to use than they were just a few years ago.

17. Only 9% of those polled said they used Skype at least once daily.


Skype may not be a primary contact mode for most people and was only used when necessary, like webinar series and emergency conference meetings where participants could not be in one place immediately.

18. 8% of users indicated they used Skype at least once a week but not daily.

(Thinkimpact, g2)

Skype, in 2023, was regarded only as a secondary mode of communication rather than the primary mode of communication. It ranked fifth as the most popular video-conferencing application for professionals and workers.

19. 51% of adults ages 18 to 24 used Skype in January 2018.


Younger generations, which may be more comfortable using technology and may have a greater need for remote communication, were using Skype more. 

Skype Revenue Statistics

The financial reports submitted by Skype show that the company's annual income fell from $722 million in 2013 to just $184.3 million in 2022, a considerable decrease of 74.5 %. 

This is due to the prevalence of other platforms offering Skype's essential services.

You can learn more about it here listed below:

20. Skype has suffered USD 85 million in damage due to "Skype-bombing."


Skype bombing proved to be damaging, causing an impact on Skype's revenue." Individuals hacking into video calls have cost the company millions to sort out the damage caused. 

This also emphasizes the significance of ensuring the security and privacy of Internet communication platforms.

21. Skype made $ 2 million from iOS users and $700,000 from Android users in September 2022.


Apple's iOS produces its systems for applications, making Skype more optimized for Apple devices. Android devices, on the other hand, are compared to mass-made items. Android applications are made to work for all types of devices, making compatibility an issue.

22. Skype's value in 2022 rotates around $10 billion and $12 billion.


The company's excellent brand awareness and market position in the Internet communication business is reflected in this valuation. However, to sustain its worth in the long run, the company will need to continue to innovate and adapt to shifting trends.

23. In 2016, Skype's sales were $2.2 billion, but its profit was only $361 million, or 16.4%.


Skype's cost structure, through the given figures, is relatively expensive, affecting its overall performance; Skype may need to focus on cost reduction while sustaining revenue growth to enhance profitability.

24. While Skype is a free-to-use app, extra minutes of usage after 30 hours will cost you around $0.10 per minute.


The pricing structure of Skype lets users use the platform's fundamental functions for free while selling additional features. However, the company must balance its pricing strategy to remain competitive while generating enough revenue to support its operations.

Skype Trend Statistics

According to predictions, Skype users will reach 2.1 billion in 2023 and 2.27 billion by around 2023. However, the traffic to the Skype website has decreased lately, with 3.8 million fewer visits between September 2021 and February 2022.

This corresponds to a slightly more than 10% decrease, with monthly users falling from 37.8 million to 34 million.

Below are the additional details and what you should know about:

25. Skype is expected to have 2.1 billion users by the third quarter of 2023 and 2.27 billion users at the beginning of 2024.


According to reliable forecasts, Skype, if it is still on trend, will reach more users from 2023 until the beginning of 2024.

26. The drop in monthly users from 37.8 million to 34 million indicates a slightly more than 10% decrease.


A drop in monthly users may generate concern among Skype's stakeholders and signal the need for more marketing or platform changes. 

Many factors affected this drop, such as users' meetings being disrupted due to changes in the software, updates that resulted in slower loading times, advertisements, and multiple crashes.

27. There are at least 52,900 businesses that use Skype as their primary meeting platform.


This data suggests that Skype's extensive use and adoption as a business communication tool could affect the platform's continuing growth and development.

Final Words

With 8.6 million active users in the computer software industry, Skype is a helpful video-conferencing tool for people worldwide. The U.S. alone has the highest percentage of active Skyper users, and those between the ages of 30 and 59 are the most likely to use Skype. 

However, as other options like Zoom and Teams emerged due to the pandemic, Skype's popularity declined significantly. Despite these, companies still choose Skype for its comprehensive features and overall usability.


Which country uses Skype the most?

The U.S. has the most Skype website traffic in this demographic at 11.9%, followed by Russia at 7.4%. India comes next at 7.2%, Brazil at 5.34%, and Vietnam at 3.81%.

Is Microsoft ending Skype?

Microsoft retired Skype for Business Online in exchange for a similar platform. It happened on July 31, 2021. Skype discontinued any direct connection to Microsoft. However, they still have functions for each other such as using Microsoft email to sign up and log in.

Why is Skype blocked in China?

The Ministry of Public Security says certain voice-over-Internet protocol apps violate Chinese law. Skype was deleted from Chinese phones and app shops. 

Does China use Skype?

Skype is not banned in China, despite rumors. However, we cannot download Skype from China's iOS and Google Play Store.

How safe is Skype?

To prevent unauthorized surveillance and eavesdropping by hackers and uninvited individuals, Skype's encrypted communication services, such as audio and video calls, file transfers, and instant messages between two Skype users, are encrypted.


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