Why Did I Randomly Get Signed Out of Spotify? What's the Fix?

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Deyan Georgiev
Written by
Deyan Georgiev

Updated · Jul 27, 2023

Deyan Georgiev
Website Manager | Joined October 2021 | LinkedIn
Deyan Georgiev

Deyan is an avid enthusiast and self-proclaimed fan of the Windows operating system. His passion for... | See full bio

Edited by
Dushko Talevski

Editor

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Why did I randomly get signed out of Spotify?” is a common question nowadays since most of us use this incredibly popular platform to find and listen to our favorite music!

The answer depends on the cause of the problem. Sudden logouts typically happen due to software or server-related issues, but also, some other user may have logged you out, or you are using Spotify in a region that has banned it!

We go over most, if not all, scenarios below!

Why Did I Randomly Get Signed Out of Spotify?

As you’ll see in these sections, a Spotify random logout is nothing serious. Also, we tell you what to do after you get logged out to get back to listening to your tunes!

1. You are using a corrupted Spotify app

If you have downloaded your Spotify app through third-party sites, or its data files got corrupted in some other way, it may stop functioning correctly, and one of the symptoms may be sudden logouts or app crashes.

What’s the fix?

Delete the app, re-download it from the official Spotify website or the Google or Apple app stores, install a fresh copy, and sign back in!

However, Before uninstalling Spotify, try to fix the problem by clearing the app’s cache and/or its saved data (login information and saved preferences).

2. You are on an old Spotify version

Using an older Spotify version is another reason you may be getting logged out of Spotify. Even if that’s not the cause of your issues, keeping your app up-to-date is a good rule of thumb since you retain access to the latest features and fixes.

What’s the fix?

The solution remains the same: uninstall Spotify, navigate to the official site or phone store, download the latest version and re-install it! Also, Microsoft and Apple include their own OS-based stores where you can find Spotify’s latest app.

3. Spotify’s servers are down

If Spotify’s servers or network infrastructure experience any sort of disruption, its service will be inaccessible to the larger userbase—a problem that usually occurs when an online platform upgrades or works on its network systems.

What’s the fix?

Nothing you can do about this one since it's out of your hands. You just have to wait until the platform sorts out its issues and comes back online! Thankfully, you can quickly check whether or not Spotify is down via a site like Downdetector.

4. Third-party apps are causing the problem

Although Spotify is beautifully integrated with several third-party apps, such as Google Assistant, Xbox Game Bar, Apple SharePlay, Discord, and Twitch, these app integrations might be causing your issues due to certain incompatibilities.

What’s the fix?

Remove every third-party app integration one by one and use Spotify for a while until you find the culprit, provided there is one to be found. If you find which app is causing Spotify to log you out, reinstall it along with Spotify and re-enter your login credentials.

5. You have been ‘signed out everywhere’

If you are sharing your Spotify account, other users can simultaneously sign you out of all devices, including your phones, tablet, desktop PC, and web player.

What’s the fix?

If you suspect someone has logged you out of your Spotify account, the first thing to do is immediately change your password if it has not been changed already. Then, you can repeat the process yourself to remove all unauthorized devices.

To do so, simply navigate to your ‘Account overview’ page, scroll to the bottom, and press ‘Sign out everywhere’, after which you’ll have to log back in.

6. Spotify does not work in your region

Last but not least, the most uncommon reason why Spotify may not work for you is that it may have been geo-restricted for your current region. Although Spotify bans are rare, they may still happen, and thankfully, there’s an easy solution.

What’s the fix?

To access the complete Spotify offering in such circumstances, you simply have to subscribe to and use a VPN service, as one of its main benefits is bypassing restricted and censored content by unlocking every single web domain there is!

Note: For a more thorough guide on accessing Spotify anywhere, check our well-researched piece on unblocking Spotify in geo-restricted regions!

How to Contact Spotify Support?

While you will most likely find a solution for your problem in the sections above, you may still be forced to contact Spotify’s support team for assistance with your issue.

To do that, look for their support channels via the Spotify ‘Contact us’ page:

  1. Asking the Spotify community—every listener can post questions and solutions and share their experience with the platform;
  2. Tweeting Spotify’s experts—you can send a direct message to Spotify’s Twitter experts or tweet them at @AskSpotifyStars;
  3. Messaging them on Facebook—their official Facebook page is also open to the public and welcomes user queries;
  4. Sending a direct message—the best contact method as you can immediately get in touch with a Spotify advisor and reply as needed.

Note: Depending on your method of contact, you may have to wait for a certain length of time until you receive your answer. That said, the wait is worth it since Spotify’s experts will definitely sort out any problems you may be having.

Bottom Line

Any online service experiences problems now and then, regardless of how big or popular they are, and Spotify is no exception! Thankfully, there are simple fixes for any Spotify login problem you may encounter, and in most cases, you only have to reinstall or update the app or even change your login credentials.

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