Why Is Fortnite Not Working On Xbox? [Issues and Fixes]

Dejan Cvetnarevic
Dejan Cvetnarevic

Updated · Jan 27, 2023


Techjury is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more.

Many Fortnite players have reported loading and other issues with the game on the Xbox console.

So, why is Fornite not working on Xbox?

The answer is: Several factors might prevent the game from starting or cause it to freeze and crash. 

Luckily, there are several things you can try to fix. 

Let’s dive in.

Why Is Fortnite Not Working On Xbox?

Fortnite may be one of the most popular battle royale games on the gaming scene, with more than 90 million monthly users, but it’s not entirely trouble-free — like any other game of its size. 

If you’re wondering “why won’t Fornite open Xbox?” the reasons can vary. The most common include:

  • A bug in the latest update.
  • Corrupted cached files or saved data.
  • Overwhelmed servers (due to a large number of players at once).
  • Connection issues.
  • Error during the installation of the game.

If you’re experiencing troubles while playing Fortnite on your Xbox, the first thing you need to do is to check if there are any known issues with the game servers. You can do that by visiting the following channels:

If Fornite’s servers are down, you’ll have to wait for Fornite’s developer team to save the day. But, if there’s no official (or unofficial) announcement from Epic Games, the issue is likely on your end.

The good news is you can probably fix it.

How to Fix Fortnite on Xbox

There are several methods and things you can try if you have trouble playing Fornite on your Xbox console. The fix depends on what caused the issue in the first place.

But, before diving into the specifics, you need to make sure that: 

  • Your console is running on the latest update.
  • You have the latest Fortnite version installed on your Xbox.

Restart Fortnite

One of the main reasons that can cause Fortnite to crash or freeze is a temporary software glitch, which sometimes happens when a file doesn’t load properly.

Restarting the game will force it to load all the game and save data files from scratch. To do that:

  1. Press and hold the Xbox button.
  2. Select Fortnite and press the Menu button on your controller to access the game system settings.
  3. Select Quit to stop the game from running and then the A button to close it.
  4. Relaunch the game to see if the problem was solved.

Restart Your Xbox

If Fortnite won’t load on your Xbox or you’re experiencing other problems, such as lag, then chances are some important system files didn’t load up. An easy way to try fixing this is to restart your console:

  1. Press and hold the Xbox button.
  2. Select Profile & system and go to Settings.
  3. Under General, select Power mode & startup.
  4. Select Restart now.

Check Your Internet Connection

If Fortnite is not loading on your Xbox, it might be your poor internet connection. 

You can check by closing the game and testing your Internet speed online. A popular option online is the Speedtest by Ookla.

If the test confirms that you’re experiencing a poor connection, you should restart your router by switching it off and turning it on again after 5-10 minutes. If the problem persists, the next best thing to do is contact your ISP (Internet Service Provider).

Alternatively, you can try plugging your Ethernet cable directly into your Xbox for a more stable and faster connection.

If you suspect that your ISP is throttling your connection, you can consider getting a Fortnite VPN.

Clear Cache

Sometimes, Fortnite won’t launch on your Xbox because of too many cache files.

When cache builds up on your console, it takes up space and resources that are needed to keep things running smoothly. 

To clear cache files from your Xbox:

  1. Turn off your console by pressing the Xbox button on your controller.
  2. Unplug the power cord from the console.
  3. Wait for about a minute, plug the power cord into the console, and power it back on.

Factory Reset

If Fortnite won’t load on your Xbox, your console might be dealing with some corrupted or “leftover” files that are impeding its performance.

A factory reset will help the console get rid of these and improve your console’s performance. 

Here’s how to do that:

  1. Press and hold the Xbox button.
  2. Select Settings under Profile & System.
  3. Go to System and select Console info.
  4. Select Reset Console and select Reset and Keep My Games and Apps.
You may be interested in: How to game share on Xbox.

Clear Local Save Data Files

If Fortnite is not working on your Xbox, there is a possibility that the local save data for the game has become corrupted. 

In this case, you’ll need to delete the local file. Note that this might delete downloadable content, which means you’ll need to reinstall the game.

  1. Press and hold the Xbox button.
  2. Go to the My apps & games and select See all.
  3. Highlight Fortnite and press the Menu button on your controller.
  4. Select Manage games & add-ons and then Saved data.
  5. Select Delete all to remove the local save data for the game.

Log In With a Different Account

One of the reasons that can cause Fortnite to crash during gameplay is corrupted game profile data. 

To test this, you can create a new account. Before you do that, you might want to check out some Xbox gamertag ideas.

  1. Press and hold the Xbox button.
  2. Select Profile & System.
  3. Select Add or Switch and then Add new.
  4. Select Get a new account.
  5. Create a username and a password.
  6. Accept the Microsoft Service Agreement and Privacy Statement and log in on your new account.

Reinstall Fortnite  

If Fortnite is still not working on your Xbox One or Xbox Series X/S, you can uninstall the game and reinstall it.

  1. Press the Xbox button and select My games & apps.
  2. Highlight Fortnite and press the Menu button.
  3. Select Manage game from the pop-up menu and select Uninstall.

Once that’s done, reinstall Fortnite on your Xbox and try the game again.

Bottom Line

Figuring out “why is Fortnite not working on Xbox?” can be an arduous process, but fixing the problem, once you find it, is usually quick and easy.

If you can’t determine what’s causing the issues you’re experiencing on the console, even after you’ve tried everything in the list, you can always contact Epic Games and ask them to help you solve the problem.


Dejan Cvetnarevic

Dejan Cvetnarevic

Dejan is a techie at heart who always dreamed of turning his fascination with gaming into a career. He finds working for TechJury a perfect opportunity to express his views of all kinds of different software. Being an avid reader, particularly of fantasy and sci-fi, Dejan pursued a degree in English Language and Literature. When not at his computer, he’s watching sports or playing tabletop games.

Leave your comment

Your email address will not be published.