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Save 20% Off Any Plans
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Get $5 Off At Privacy Hawk
Get $5 off your Privacy Hawk plan and strengthen your online privacy.
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Frequently Asked Questions
What is PrivacyHawk’s refund policy?
PrivacyHawk offers refunds on a case-by-case basis for web subscriptions, depending on factors like how much of the service was used. To request a refund, you can email [email protected] with your account details, a receipt, and a short explanation. If you subscribed through the Apple App Store or Google Play Store, you’ll need to request a refund directly through Apple or Google, as PrivacyHawk can’t process those. Canceling a subscription stops future charges but doesn’t automatically give you a refund for past payments.
Does PrivacyHawk offer a free trial for new users?
PrivacyHawk does not offer a traditional free trial for its Premium or Platinum plans, but it does provide a Free Plan with basic features. This free version includes tools like a privacy scan, a digital footprint scan, and up to 10 opt-out requests per month to help users reduce their exposure. While limited, the Free Plan gives new users a chance to explore the service before committing to a paid subscription.
How do I apply a discount or promo code when subscribing?
Promo codes can be applied during check out. Create your free account and select the plan you want to have. In the checkout page there's a box there where you can input promo codes then click apply. For annual plan discounts, they automatically apply when you opt to subscribe under annual terms.
Can I use multiple discount codes on a single PrivacyHawk purchase?
No, PrivacyHawk does not allow you to use multiple discount codes on a single purchase. Each promo code can only be applied once per transaction. Additionally, discount codes for the web app cannot be used in the Apple App Store or Google Play Store, and vice versa. If you encounter issues redeeming a code, ensure it hasn't expired and that it applies to your selected plan. For assistance, you can contact PrivacyHawk's support team at [email protected].
What payment methods does PrivacyHawk accept?
PrivacyHawk accepts major credit and debit cards for subscriptions made through its website. If you subscribe via the Apple App Store or Google Play Store, your payment is processed through those platforms, which may also accept PayPal, carrier billing, or other region-specific methods. Each platform handles its own billing, so PrivacyHawk does not directly manage or access your payment details. For any payment issues, it’s best to contact the support team of the platform you used to subscribe.