ManageEngine AssetExplorer Review

Deyan G.
Deyan G.

Updated · Mar 24, 2022

Techjury is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more.

In this ManageEngine AssetExplorer review, we look at a powerful asset management tool. This complex piece of software is suitable both for large and small-scale businesses. Best of all, it has a free version.

Ease of use

4/5

Free trial

30 days

Operating systems

Windows 7/8/10, Server 2012-16, Linux

Number of IT assets

25 in the free version, 250 in trial

Customer support

Good

Suitable for

Small to large-scale businesses

Virtual machine support

Yes

Supported browsers

Chrome, Firefox, Edge, & Internet Explorer 11

WORKS ON:

apple linux chrome mac-os android firefox windows
ManageEngine AssetExplorer logo

MINIMUM PRICE Free

Visit Website
Visit Website

Best for: IT & non-IT asset management

Strengths
Strengths Helpful notifications
Strengths Easy to understand interface
Strengths Reports can be exported to Excel or PDF
Strengths Hardware & software discovery
Weaknesses
Weaknesses Web-based
Weaknesses The free version is restricted to 25 nodes
Weaknesses It may not be affordable for smaller businesses

What Is ManageEngine AssetExplorer?

Simply put, AssetExplorer is IT asset management software (AMS) by ManageEngine. What does this mean? It allows businesses to manage and keep track of their hardware and software assets.

Why would you need this?

IT asset management can be a total mess. Especially if a business has to keep track of lots of software and hardware assets, doing it by hand can be downright impossible.

That’s where the ManageEngine AssetExplorer agent comes in.

It allows you to take control of things, and it all happens in an easy and organized manner. AssetExplorer is web-based, which means once you start your server, you will be able to manage your assets straight from the browser.

So far, so good.

The UI is easy to understand, and the tool provides enough complexity to accommodate even the largest enterprises. Once it gets going, however, you will be able to track purchase orders and view reports, all quite effortlessly.

But this is just one example of all the ManageEngine AssetExplorer features on offer.

ManageEngine AssetExplorer Features

AssetExplorer can be a potent tool for any size business. You can track orders, do software licensing and asset management, manage CIs, and lots more with it.

IT Asset Management

When you open the ManageEngine AssetExplorer server, you’ll see all the IT assets in your network. New assets can be added by manually importing them or scanning the network.

All you need to do is enter your network’s name and the list will automatically populate your dashboard.

But that’s not all!

You can manage your assets by filling in details like vendor names, product types, pricing, and so on. This will allow you to find your products more easily later on.

Furthermore, you can group assets together. These dynamic groups let you define the traits you want them to follow, and then it automatically updates itself.

Relationship Maps

Are you the visual type?

The ManageEngine AssetExplorer server lets you create visual relationship maps. These can make it easier to visualize the relationships of your business’s critical assets.

Why do this?

It’s yet another way to track and manage your configuration items and the relationship between them. It’s part of the broader feature that is AssetManager’s Configuration Management Database, or CMDB.

Many ManageEngine AssetExplorer reviews praise this feature, and with good reason.

Configuration Management Database (CMDB)

One of the most powerful features of the program is the CMDB. This is a bit different from asset tracking. It allows you to store and manage information about all the configuration items in your IT environment. 

So what can these configuration items be?

They can range from applications to documents, hardware, people, etc. Each entity is put into a category called a CI type. From there, you can see the list of all the CI types that are made up of your configuration items.

Reports

By clicking the ManageEngine AssetExplorer reports button, you’re taken to yet another menu. From the latter, you can create detailed custom, schedule, and query reporting. Each record keeps track of its type and the individual who generated it. 

You can also export existing records to another program for easier editing. Options for exporting include the following formats:

  • HTML
  • CSV
  • XLS
  • PDF

Creating a visual map of your data is also possible by clicking the ‘dynamic view’ button.

Contract Management

Your ManageEngine Asset Explorer database automatically keeps track of contracts and their expiration dates. If a contract is close to expiring, you’ll be notified of it via a handy notification.

What’s more, you can attach specific terms and conditions to contracts, so the two always go hand-in-hand. That way, you’ll have easy access to every contract’s preconditions.

Purchase Order Management

Similar to contracts, you can create Purchase Orders through the software and set the individual required to approve the PO.

You can also approve and deny orders or close them whenever the asset has been received.

Software Asset Management and License Compliance

Need a complete list of all the software that’s in use by your network?

No problem.

ManageEngine AssetExplorer features a software asset management service. Not only that, it allows you to track the number of licenses and their status accurately.

Furthermore, the dashboard keeps track of the software your network doesn’t use or uses rarely. So you can consult the data and make an educated decision about what licenses you need.

Now, license management.

Indeed, the database helps you monitor the types of license agreements and when they expire. It also can detect fraudulent or unlicensed software, which could pose an IT security risk.

Life Cycle Management

I already touched on IT asset management in this ManageEngine AssetExplorer review, but this feature deserves a deeper dive.

What’s IT asset life-cycle management?

As the name suggests, it helps you track where certain assets are in their life cycle and when they’re about to expire. Knowing when that happens is crucial to maintaining a smooth environment as an IT asset manager.

Another reason why this is helpful is that it lets you plan out your future decisions better and helps you familiarize yourself with the costs of asset ownership.

Mobile Application

That’s right. Your ManageEngine Asset Explorer database is accessible through mobile.

The program has an app for Android and iOS which lets you manage and track software assets from your phone. You can use the app to scan or add new assets by scanning QR codes. Of course, you can also view the full list of your existing inventory and search it the way you do on your computer.

The best part? Both the Android and iOS versions are free to download.

ManageEngine AssetExplorer Customer Support

Whether you own the trial or the professional edition, you have access to round-the-clock customer support available five days a week.

The means of contacting the team are through a fillable online form or by calling via phone.

So far, I have not come across any ManageEngine AssetExplorer user reviews mentioning a bad experience. The team aims to respond within 24 hours, but in my case, they replied in less than half an hour. That’s impressive!

There’s more.

If you navigate to the support page on AssetExplorer’s website, you will be able to enter the user forums. If your issues with the software haven’t been resolved, you can use the community to ask for further help troubleshooting.

The company also has an IT security advisory that keeps track of vulnerabilities within the system. You can see when those vulnerabilities are discovered, their severity, impact, and whether you have been affected by them.

ManageEngine AssetExplorer Pricing

ManageEngine Asset Explorer has a free edition that you can use for as long as you want but it comes with certain limitations. Mainly, the number of IT assets you can work with is limited to only 25 nodes. Aside from that, however, the free version is fully functional and doesn’t expire.

Want to try it out before you buy?

The program also has a trial version that supports up to 250 nodes compared to the free edition’s 25. This trial lasts for a generous 30-day period before you’re required to either switch to the free version or upgrade.

However, if you are serious about using this, you should consider buying the professional edition.

So how much does ManageEngine AssetExplorer cost, exactly?

  • Professional Edition - $955/year. For this price, you get access to up to 250 IT assets. You can upgrade to 500 IT assets for $1,795/year if you need more. The more nodes you require, the more costly it is. The largest pack is ten thousand IT assets for $11,995/year. Even if that isn’t enough, you can pay for an additional 1,000 assets, which will cost an extra $1,195/year.
  • UEM Remote Access Plus Addons - $95/year. This pack allows you access to 25 computers and five users. Each additional user is an extra $95/year.

As you can see, the ManageEngine pricing makes AssetExplorer quite the investment. As such, you should only purchase if you feel like you need it.

In terms of a money-back guarantee, the company does offer a refund on unused media and documentation. However, that must be done within 30 days of the date of shipment.

Professional Edition

starts at $955/year for 250 IT assets

UEM Remote Access Plus Addons

starts at $95/year for 25 computers & 5 users

Verdict

Despite not being the most affordable solution, AssetExplorer is a robust tool with a significant degree of complexity. With it, small, medium, and large-scale businesses can manage and track their IT assets with relative ease.

Existing assets can be grouped by type, pricing, vendor types, among other criteria. This makes it helpful in finding the exact data you need later.

The ManageEngine AssetExplorer API can also be used to create visual data.

Relationship maps are a helpful feature that allows you to better understand the dependencies between CIs in a particular network. Meanwhile, the Configuration Management Database, or CMDB, lets you track information about various entities.

One highly praised feature of the software is the way it handles reporting. They’re easy to follow, easy to manage, plus you can even have ManageEngine AssetExplorer export them to Excel or PDF.

What does this all add up to?

AssetExplorer isn’t just for managing assets. It’s also for managing reporting, licensing and asset tracking, purchase orders, creating visual maps, and much more. This is far from a one-trick pony.

ManageEngine AssetExplorer is built for Linux and Windows systems. It has a free version restricted to 25 nodes, with a trial version having 250. The server is web-based, which means everything is handled through your browser - Chrome, Firefox, Edge, and Internet Explorer 11 are all supported.

If your experience is like mine, you may encounter issues with the web client not starting automatically. If that’s so, all versions of AssetExplorer have customer support which is both fast and helpful.

FAQ.


Who uses ManageEngine AssetExplorer?

Asset Explorer by ManageEngine is used to manage IT assets of both small and large-scale businesses. Its complexity makes it useful for all kinds of enterprises, although the professional editions can be costly for startups.

How do I install ManageEngine AssetExplorer?

Simply go to the AssetExplorer website and click the red download button in the top right-hand corner. Then, select the operating system you’re running - whether it’s Windows or Linux, and whether it’s a 32-bit or a 64-bit machine. After that, the process will start automatically.

How much does ManageEngine AssetExplorer cost?

ManageEngine AssetExplorer has a free edition restricted to 25 IT assets, but you can use it indefinitely. The professional edition has an annual subscription which starts at $995/year with up to 250 IT assets. If you want to test it first, you can download a free trial that lasts 30 days.

What does AssetExplorer do?

The program is primarily suited for IT asset management. But as we established during this ManageEngine AssetExplorer review, the software is capable of a lot more than that. It lets you manage purchase orders, reports, create relationship maps, monitor contracts, and more.

SHARE:

Deyan G.

Deyan G.

Techjury.net's manager. Deyan has been fascinated by technology his whole life. From the first Tetris game all the way to Falcon Heavy. Working for TechJury is like a dream come true, combining both his passions – writing and technology. In his free time (which is pretty scarce, thanks to his three kids), Deyan enjoys traveling and exploring new places. Always with a few chargers and a couple of gadgets in the backpack. He makes mean dizzying Island Paradise cocktails too.

Leave your comment

Your email address will not be published.