Last Updated: October 7, 2021
- Free trial: Yes, 14 days
- PCI compliant servers: Yes
- Advanced store builder: Yes
- Drag-and-drop designer: Yes
- Multiple payment gateways: Yes
- Google analytics integration: Supported
- Worldwide shipping support: Yes
- Inventory management application: Yes
- Free SSL certificates
- Unmetered bandwidth
- Support for unlimited products
- Unlimited storage and bandwidth
- Expensive pricing plans
- Limited customer support
- Challenging to first-timers
Managing an ecommerce platform is a challenging task. It requires lots of investment in terms of time, money, energy, and technology. You’ll need not only a reliable host but also the right software to support your operations. Sadly, even with all the effort, you only stand a 20% chance of succeeding.
Thank goodness PinnacleCart is available to give you a helping hand. It comes with top-notch features to ensure your business shines.
The brightest star is definitely the intuitive store designer. It allows anyone to create an online shop within minutes. The best part – you require little to zero skills to use it.
The high price is worth it – you get lots of goodies, including unlimited bandwidth and storage space. You can take advantage of it to list an endless number of products. What’s more, PinnacleCart user reviews praise its reliability and performance. It comes with an incredible uptime for boosting your sales.
Keep reading for more details.
What is PinnacleCart?
PinnacleCart is a one-stop-shop for all your eCommerce hosting needs. It’s the creation of childhood friends Craig Fox and Viktor Falendysh. The dynamic duo set up the company in 2003. At the time, most solutions lacked crucial features to succeed online.
The solution comes packed with tons of tools to accelerate sales. It includes a designer for building beautiful storefronts to attract customers. PinnacleCart has free templates, which look great. You can use them to create a professional online shop hassle-free. Of course, developers can use customs scripts to stand out.
Unlike the competition, PinnacleCart is highly sales-driven. You can play around with the designs to increase conversions. It also takes care of the search engine optimization (SEO) side of things. Using it provides a sure way of boosting rankings on Google and Bing. What’s more, you can share products for sale across social media platforms.
PinnacleCart Inc.’s headquarters are currently in Golden, Colorado. The company has 30,000+ customers currently.
Here are PinnacleCart’s most outstanding features below:
Ease of use
The Pinnacle shopping platform offers a quick start guide for configuring your store fast. We recommend you have a logo, store name, and your business description ready in advance. If the information is unavailable, you can add it later.
The dashboard is incredibly intuitive. It offers a wide range of options to set up your shop. One thing that caught our interest is the product tool. We found pre-built options that give you a rough idea of what to do.
The PinnacleCart ecommerce solution lets you preview anything that you add before publishing it. Despite looking simple, editing all configurations is tiresome. You’ll fumble a few times while learning the ropes.
PinnacleCart also provides you with feature-rich SEO tools. You can enter meta-descriptions, alternative tags, and headers quickly. This will increase your store’s visibility on search engines. The whole process, however, requires a bit of patience.
PinnacleCart has a free trial, so you can test the service for 14 days. You won’t even need to enter your credit card details. Sounds good, right?
Advanced store builder
PinnacleCart offers outstanding features for building an eye-catchy storefront. You can use the store builder to design an entire layout from scratch. Some of the customizable options include product display, shopping cart, and user interface.
The drag-and-drop editor is what we loved the most. It supports configuring your store using flexible widgets. These include images, text, and videos. So, all you need to do is drag elements into place for editing.
For our PinnacleCart review, we also tested the style options. You can use it to add more glam to your online shop. These include changing template colors, adjusting fonts, adding forms, and more. There’s a visual editor as well for displaying the changes in real-time.
Handling products on the PinnacleCart web store platform is extremely easy. It has a robust inventory management system.
The web-based image uploader is great for adding photos of your products. You also get a magnifying button, magic thumb, pinch-to-zoom, and more.
You get barcodes, stock-keeping units (SKUs), ISBN, and more for tracking the movement of products. You can, furthermore, add tags, labels, and characteristics. The system will notify you whenever certain items run out of stock.
PinnacleCart web store allows you to run promotions. It supports product recommendations, discount pricing, and buy-one-get-one (BOGO) offers. You can use them to drive sales during holidays and special occasions.
On this platform, you can exclude certain goods from tax. Aside from that, you can set categories. The system automatically selects the description once you add an item. Such an option is a timesaver, especially when restocking.
PinnacleCart Inc. has included resources for powering your ecommerce shop. Depending on your plan, you can get unlimited space to host products.
You can also have non-product pages – blog articles, contact pages, FAQs, and more. You can include DIYs, downloadable items, and tutorials.
But that’s not all!
The platform provides users with unmetered traffic for easy scaling. You will be able to accommodate millions of monthly visitors. On the downside, it’s available on the costly Advanced and Enterprise plans only.
It would be great to see the allocation available on the affordable Standard plan. With this tier, you won’t be limited in the number of items that you can add. It, however, only comes with 10GB storage alongside 20GB bandwidth. Hardly ideal, given the price of $79.95/month.
PinnacleCart has reporting tools, powered by some of the best software vendors in the industry. With Google Analytics you can see the traffic you get, based on keywords, gender, and age. You can also use it to see which products receive the most visitors.
PinnacleCart user reviews often mention the Kissmetrics tracker. It uses artificial intelligence that aggressively tracks customer behavior. It can keep watch of returning clients and their referrals. The software also monitors conversions.
You can use the data to determine the cash cows in your store. Another thing that you can do is optimize marketing. You can use the phrases and traffic sources it gathers to run effective campaigns.
No one makes the shipping of products as easy as Pinnacle Shopping Cart. It works with big names in the industry, including FedEx and USPS.
To make it easy, you can use a shipping rate calculator to set the prices. You can determine the price, based on distance or local delivery. You can fix a flat rate price for popular routes with high-volume sales. Furthermore, you can add a handling fee.
And the good news?
Pinnacle partners with Stamps.com for printing stamps. Since the platform handles millions of goods, it’s able to charge lower. The vendor also allows you to schedule deliveries and pick up items.
PinnacleCart Payment Gateways
PinnacleCart provides 25+ payment gateways for processing customer orders. PayPal is the most popular. You can use the channel to receive payments from 190+ countries worldwide. While that sounds great, PayPal’s user policies keep many customers away. It sometimes terminates customer accounts without notice.
That shouldn’t scare you as you still have options, like Stripe, 2Checkout.com, and Authorize.net. The only downside – you have to wait 30 days before you can get your cash.
If you have a brick-and-mortar store, PruPay is your best choice. It comes with a point-of-sale (POS) system for making offline purchases. There’s no wait time to access your money. Once the customer swipes the card, the funds are available within minutes.
PinnacleCart offers secure storage. It saves a user’s purchase info for up to 90-days.
PinnacleCart Security (PCI-DSS compliant)
The company offers PCI-DSS-compliant servers. It provides a secure environment for handling credit card payments. The platform uses 256-bit military-grade encryption to block hackers from stealing customer data.
The tool also has an SSL protocol. This means the communication between your website and the end-user is encrypted. This minimizes the chances of your visitors falling for phishing scams.
FraudLabs also provides an additional layer of protection to your PinnacleCart website. The service scans your online store to keep fraudsters away. It screens purchases, shopping carts, and payment gateways to weed out malicious activities.
The accounts management feature is another great addition. You can use it to appoint an unlimited number of administrators to your ecommerce store. You can also assign user roles and privileges.
PinnacleCart supports 60+ integrations. They cover a wide range of categories such as accounting, customer engagement, and shipping. While that’s something worth celebrating, you have to get a premium to access the tools. To add salt to injury, you’ve to make a purchase directly from the developers.
On the bright side, there’s an app for doing almost anything. A good example is Poptin – for growing your email lists. You also use it to broadcast special offers to subscribers. LiveChat and LivePerson are available as well for providing one-on-one engagement with customers.
All in all, MailChimp is the only tool we found that is free. As for the rest, you’ll have to cough up. The majority of apps cost from $25 to as high as $100 monthly.
PinnacleCart Themes and Library
PinnacleCart has 10+ themes that you can use for free. They cover a wide range of categories, including baby shops, restaurants, jewelry stores, and affiliate marketing.
You can experiment with the PinnacleCart templates, without committing. This means you can always change the theme once you get bored with it.
You can also use the designer to add more sparkle to your store. If you’re a developer, you can customize the layout further using CSS and HTML. You can use the preview option to monitor changes.
All the templates are mobile responsive.
PinnacleCart offers help via chat, phone, and support tickets. Unfortunately, the service is available during business hours only. Given the price, we were expecting 24/7 support.
For our PinnacleCart review, we chose to test the live chat. A bot asked for a name and email before forwarding us to an available agent.
And the waiting games began.
It took around 5 minutes for an agent to show up during our first engagement. On our next visit, everyone was MIA – within working hours.
The person that handled our first request was polite and welcoming. She gave us straightforward answers. Her follow-ups to ensure we’re fine impressed us a lot.
Other than that, PinnacleCart user reviews highly praise the knowledge base. It has 300+ articles that cover general customer issues. All of them have a step-by-step guide with screenshots for fixing challenges fast. You can always make good use of it as you wait for assistance.
At the time of writing of this PinnacleCart review, there are three tiers:
- Standard – $79.95/Month. It supports five admin accounts, unlimited products, and store builder. You can also use it to sell up to $250,000 worth of products per year.
- Advanced – $199.95/Month. The plan comes with support for a wide range of unlimited features. It includes admins accounts, bandwidth, and storage. You can promote products by offering discounts, coupons, and gift cards.
- Enterprise – Custom pricing. Get 30+ payment gateways, QuickBooks integration, and social media sharing. You’ll need to contact support to know the cost.
PinnacleCart doesn’t offer any refund whatsoever. The good thing is there’s a 14-day trial to test all the features. You can take advantage of it before jumping on board fully.
PinnacleCart Review – Verdict
So, is PinnacleCart legit?
Yes. Here’s why:
The platform provides a powerful store builder for setting up an online shop in minutes. It also offers endless resources for hosting your site. You’ll have access to unlimited bandwidth and storage. You can use the allocation to have more than selling products – blogs, DIY content, and informational articles.
However, the pricing plans are high. As if not enough, it costs extra to use the productivity apps. And the customer support team isn’t available 24/7. Also, the second time we tried to reach them with questions regarding this PinnacleCart review, we got no answer.
So, here’s what we suggest. Pinnacle has a free trial. Give it a try. The platform has a lot to offer, even given its cons.