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Qustodio Review

Qustodio is a powerful parental control software that creates a safe online environment for children. It blocks harmful content, helps parents manage screen time, and tracks SMS and calls. In this Qustodio review, we’ll cover its features and show you how it lives up to its expectations.

Qustodio Review

minimum price:

Free

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  • Free trial: Yes - 3 days
  • GPS location: Yes
  • Screen Time Management: Yes
  • Social Media Protection: Yes
  • Alerts: Yes
  • Web Categories: 30
  • Usability: 4/5
  • Customer service: Medium

works on:

Android Android
Windows Windows
Mac OS Mac OS
Apple Apple
Linux Linux

Best For

Parents looking for customizable and powerful parental control software.

STRENGTHS

  • User-friendly interface
  • Multi-platform coverage
  • App blocking

WEAKNESSES

  • Expensive
  • Many bypassing options
  • Not available for Chromebook

PRICING PLANS:

Free plan

$0

Small plan

$4.58/month

Medium plan

$8.08/month

Large plan

$11.50/month

Qustodio is a unique tool that provides insight into your kid’s online activity. It relieves parents’ concerns with smart filters that can block inappropriate content and show social media activity, calls, and physical locations.

Qustodio parental controls work on the most popular devices and OSs, such as Windows, Android, iPhone, Mac, and Kindle. The free version gives you some basic options, but you can unlock all features by upgrading to the premium plan.

Qustodio Monitoring Features

Qustodio has fantastic tools that help you monitor and track your child’s online activity and enhance their internet safety. Let’s take a look at them.

Control Games and Apps

With countless apps and games on the market, it’s hard to keep track. You don’t want to risk your child downloading something they shouldn’t. Qustodio parental control allows you to set time limits for apps and block access if necessary.

View Social Network Activity 

Social media can be fantastic communication tools, but it can also be a source of harmful content when unmonitored. This parental monitoring software makes it a safer space for your kids. This software keep track of search terms, posts, and photos.

Keep in mind that the number of social media networks keeps growing, and this feature might not cover all of them. For example, the capabilities of the Qustodio YouTube monitoring feature depends on the platform. Windows, macOS, and Android devices let you see viewed videos and searches, but iOS devices only track searches and history.

Track Calls and SMS (Android)

This feature can be directly downloaded from the company’s website. It lets you see all calls and messages and get a list of blocked contacts

Qustodio Advanced Features

Besides being a parental control internet filter, Qustodio offers additional features to cover all your concerns and ensure that your child is continuously protected.

Extended Reporting

This tool gives insight into your child’s online activity. Qustodio reports on website and app usage, and you’ll receive an extensive breakdown of your kid’s activity via email on a daily or weekly basis.

We do have to say that it’s one of the software’s weaker features. Many user-written Qustodio reviews complained that the reports do not work on Android, Windows, or macOS.

Family Locator

GPS tracker is one of the newer features. It displays your kid’s location in real-time by tracking Android and iOS devices. To use it, you’ll need to enable location tracking for all devices.

Qustodio also gives you the option to set up geofencing. You can define a boundary and receive a notification when your child leaves it. Note that location information is saved for 30 days.

Panic Button (Android)

The panic button lets your child send notifications to trusted contacts in case they are in trouble. You can activate it from the Qustodio Family Portal.

This feature doesn’t replace any official services, such as ambulance, police, or firefighters. When the button is used, only trusted contacts will receive the message. The kid’s location will be updated every 5 minutes, and all calls will be reported.

Balance Screen Time

Children tend to spend too much time in the online world, which can affect their mental and physical wellbeing. If you worry about this, you can restrict a child’s online activities.

Qustodio parental controls for kids allow you to limit internet time. You can block the device or lock navigation when the limit has been reached. Qustodio will also send you a notification when this happens. Luckily, this works across all devices.

One downside of this feature is that it works differently depending on the platform. Locking navigation on Windows and macOS blocks the internet and browsers. Blocking the device means that your kid can’t log in at all.

On Qustodio Android, locking navigation blocks apps but not the home screen, notification bar, and recent apps list. The child can still receive calls. If you want to block the device access, nothing can be accessed except the Panic Button.

When you use this feature on iOS devices, locking navigation prevents apps from accessing the internet, and locking the device hides all selected apps.

Blocking and Filtering

Like many other web filtering software, Qustodio helps you enforce internet censorship. Qustodio’s powerful technology blocks dangerous and harmful content, including pornography. It even works in private browsing mode.

There are more than 30 content categories that you can set up as undesirable, including drugs, gambling, pornography, proxies, and violence. You can either allow them, block them, or ask the software to alert you when one of these types of content is accessed.

You can also choose to block unsupported browsers and uncategorized domains. Unfortunately, you can’t stop kids from accessing specific pages based on keywords, and privacy-focused search engines are out of Qustodio’s reach.

Interface and Ease of Use

The setup is pretty straightforward, as many other Qustodio reviews agree. All you have to do is create an account and download the free trial to start using it. If the service blacks valid websites, you can add the URL to the whitelist to avoid that from happening in the future.

The parent’s dashboard is easy to use. All data is shown clearly, and the rules and settings are easy to find

Supported browsers: 

  • Windows – Google Chrome, Firefox, and Microsoft Edge
  • Mac – Google Chrome, Safari, and Firefox
  • Android – Google Chrome and Firefox 
  • Kindle – Amazon Silk
  • iOS – Google Chrome and Safari

Note that this internet nanny software will automatically block all unsupported browsers.

System requirements:

  • 1024 MB of RAM
  • At least 1.6 GB free hard disk space
  • CPU 1.6 GHz
  • Windows 7 or up
  • Mac OS X Mavericks, 10.9 to OS Catalina 10.15  (not compatible with Big Sur 11.0)
  • iOS 11 or up
  • Android 5 or up
  • Kindle 5 or up

The Qustodio app is not compatible with Chromebooks or Windows phones. 

Customer Support

Qustodio reviews aren’t very pleased about the company’s customer support. Many users claim they haven’t received any replies and are very disappointed. There’s no live chat available

We recommend starting at the Help page, which includes many informative articles. If your answer is not there, you can proceed to email customer support. Know that you must have a premium account to be able to send a help request.

Qustodio Pricing

The free Qustodio plan allows you to secure only one device and comes with limited protection features. It’s a good place to start, but if you want to use any of the advanced features, you have to upgrade to one of the Qustodio premium plans:

  • Small plan for up to five devices – $54.95 annually ($4.58/month) 
  • Medium plan for up to ten devices – $96.95 annually ($8.08/month)
  • Large plan for up to fifteen devices – $137.95 annually ($11.50/month)

The company offers a 30-day money-back guarantee. There is a free trial available for three days, but you need to create an account. Schools and businesses get an extended 30-day free trial.

Verdict

Our Qustodio review shows that this software is one of the best on the market. Even though it’s on the expensive side, the family’s safety has no price. It has everything you need to keep an eye on your kid’s contacts, limit their screen time, and block harmful content. 

The feature that differentiates Qustodio from its competitors is the panic button. While it doesn’t replace the official services, it’s a great way of alerting trusted contacts. What’s great is the interface. It’s easy to navigate, and all the information is presented clearly.

If Qustodio doesn’t suit your needs you can check also out our Net Nanny review.

FAQ

What can Qustodio see?

Qustodio shows your texts, calls, social media messages and posts, and any harmful websites.

Can Qustodio be bypassed?

Yes, Qustodio is among the many parental control solutions with faults. A quick Google search will show you a video on how to bypass the software. The main issue is that Qustodio doesn’t report the action of being stopped or removed.

It can be uninstalled from mobile phones, and it can be bypassed by using an Android Guest account. The software will show everything in order, even if you check your kid’s phone.

Can Qustodio see deleted messages?

No, Qustodio doesn’t access deleted messages. With Qustodio, you can see the calls and SMS your child exchanges with everyone.

When it comes to deleted messages, there is more invasive software that can do this. Or simply, you can contact the phone company and gain access to deleted messages. Keep in mind that you’ll have to prove that you’re paying for the phone number in question.

Can Qustodio use a VPN?

This WiFi parental monitoring software functions with its own VPN server. It receives the raw internet data, implements the customized rules, and then sends the fixed traffic to children’s devices.

How much does Qustodio cost?

Qustodio has a free version, but it only lets you connect one device and use basic protection features. If you want to enjoy all the features we’ve mentioned in this Qustodio review, you can upgrade to one of their premium plans. 

The basic subscription lets you connect up to five devices for $54.95 per year. If you need ten devices, you can opt for the medium subscription at $96.95 annually. The large plan protects up to fifteen devices for an annual fee of $137.95.

ABOUT AUTHOR

I've been fascinated by technology my whole life. From the first Tetris game all the way to Falcon Heavy. So writing for Techjury is like a dream come true, combining both my passions - writing and technology. In my free time (which is pretty scarce, thanks to both my sons,) I enjoy traveling and exploring new places. Always with a few chargers and a couple of gadgets in the backpack. Follow me on Twitter @DeyanGeorgiev87