Last Updated: July 15, 2021
- Uptime guarantee: 99.99%
- HTTP/2 servers: Yes
- Free daily backups: Yes
- CDN: Available
- Site management tools: Included
- Unlimited subdomains and databases: Yes
- DDoS and malware protection: Yes
- Customer support: Excellent
Hosting WordPress sites
- SiteGround website builder
- Free Cloudflare CDN
- Server monitoring service
- Limited storage space
- Unclear terms of service
- Website suspension without warning
SiteGround is a reputable website host headquartered in Sofia, Bulgaria. The company launched in 2004 by offering shared hosting solutions to customers but quickly expanded infrastructure and services as demand increased.
Over the years, SiteGround has grown to have a 500+ strong workforce and is trusted by more than two million customers. In addition to its home country, it runs offices across five other regions globally. Such a presence ensures customers enjoy localized plans and top-notch support.
The most notable plans are WordPress, WooCommerce, and Cloud hosting. SiteGround additionally includes a free CDN service. When combined with their fast servers, you’re guaranteed to keep your website visitors happy.
SiteGround Infrastructure and Network
SiteGround hosting has one of the best infrastructures in the industry. It includes six data centers located in Asia-Pacific, Europe, and North America. All of the company’s servers are powered by Google Cloud, ensuring customers enjoy high performance and reliability.
The network employs route optimization for accelerating internet access. It streamlines end-to-end connectivity, which results in low latency and high bandwidth throughput. The users get to experience fast speeds regardless of their location.
SiteGround depends on green energy to power its network, reducing cloud hosting consumption by up to 87%. With such savings, customers get to enjoy a higher efficiency at a low cost.
Data security is taken care of using a multi-layered approach. The administrator-level restriction prevents unauthorized access to servers. Surveillance helps to keep unauthorized people away from the physical premises. Likewise, the vendor uses phishing-resistant encryption to harden the defenses.
With over two million happy customers, SiteGround web hosting comes with some fantastic features, including:
We’ll start this SiteGround review by mentioning one of the service’s highlights: the feature-rich control panel. It’s simple to use and organizes all the options under easy-to-reach categories.
One-click applications installer ease up the process for new users. You’ll find popular scripts such as WordPress, Joomla, and PrestaShop. Users can also add domains, edit SiteGround DNS settings, and create emails from here.
The SiteGround cPanel makes it easy for webmasters to import their website from a different host. But if you’re starting from scratch, the Starter plugin is a must. It comes with a walkthrough wizard that helps you establish a beautiful site within minutes. You can browse through many free customizable templates and tools to add useful functionalities.
Free Cloudflare CDN
All SiteGround hosting plans include Cloudflare. It relies on 190+ server locations worldwide to increase website performance. The technology caches content to an area nearest to the visitors, providing lower latency and faster web page delivery.
The CDN additionally provides better reliability. During peak hours, any excess traffic load is routed to less busy data centers. If one server goes offline, the rest will ensure services continue to run smoothly.
This web host makes working with a team effortless, as it allows you to add more administrators and assign roles from the cPanel.
This feature also allows easy client management for resellers. There’s white-labeling for rebranding SiteGround’s services to yours that let you invite and attach clients to your account. Advanced options for developers to easily export locally developed sites to your client’s account are also available.
SiteGround provides several features to keep your websites secure. All plans come with a free SSL certificate, which encrypts the exchange of information between your server and the end-user. The Website Application Firewall (WAF) prevents malicious visitors from taking advantage of open ports to hack your site.
SiteGround dedicated IP is a fantastic addition for maintaining a healthy online identity. It shields you from sharing network resources with abusive users and reduces your chances of being incorrectly flagged for suspicious activities.
An anti-bot system blocks harmful activities with artificial intelligence to stop 12 million+ brute force attempts per day. Proactive monitoring is available for checking the data centers’ health status. Once faults are detected, it automatically fixes them.
Failures can occur even to the most advanced computing infrastructure. That’s why the security team is always on standby to resolve complex issues. The team is also responsible for implementing configurations to minimize network-wide downtime.
SiteGround uses a set of innovative features to give you unrivaled website performance. Its hosting infrastructure is built on Linux containers with Apache, and the OPcache extension is used to speed up PHP processes. On top of that, reverse proxy servers built on Nginx architecture to create a super-fast computing environment for handling heavy traffic loads.
This top domain hosting company additionally uses the latest web technologies to accelerate websites. It includes QUIC by Google, HTTP/3, and TLS 1.3, reducing traffic requests to deliver web pages to visitors swiftly.
While these integrations happen in the backend, you can use SiteGround’s SuperCache app in the frontend, which caches a site’s static resources for easy loading.
SiteGround offers unmetered traffic. While this is theoretically true, the terms behind it tell the opposite. We found an approximation of the number of visitors that each plan supports. Even though it isn’t a restriction, customer support confirmed our biggest fears: if your site’s resource usage strains other users on the same server, you risk getting cut off.
As per the terms, services such as mail bombing, malware hosting, cryptomining scripts are restricted. After all, we couldn’t find a single complaint concerning usage from SiteGround reviews.
This host provides a robust development platform for building websites. You’ll find a staging environment for integrating new features that help you avoid the risk of running into glitches.
A File Transfer Protocol (FTP) allows easy file upload/download to your hosting account. Webmasters like using it for its highly responsive and reliable as weak internet connectivity can affect the efficient transfer of files. Once the service is restored, an FTP client will automatically resume.
There’s Secure Shell (SSH) support for advanced developers, a network protocol that gives users administrator-level access to servers. It’s ideal for installing custom software, tweaking security configurations, and optimizing performance.
Corrupted updates and server crashes can be a webmaster’s biggest fear. That’s why SiteGround backups help you maintain a new copy of your website daily. Should things go south, you can jump back online with just one click.
The feature is programmed to run automatically at the end of the day. But you can also manually generate up to five archives for free, and all files are kept for a maximum of 30 days. Keep in mind that, unless you’re on SiteGround cloud hosting, you’ll be limited to a maximum of 40GB.
An unreliable host can make you lose business and customers, but that won’t be the case with this hosting service. SiteGround offers a 99.99% reliability guarantee. It has maintained a 100% uptime in nearly half of the last two years, putting it among the best website hosting providers on the market.
The Service Level Agreement (SLA) also states that customers receive a free month’s worth of hosting in case of service failure by 0.02% or more. Do note that some issues aren’t covered, including DDoS attacks, software failures, and natural disasters.
Other SiteGround reviews, however, didn’t complain about significant incidents.
Testing for speed was the most interesting part of preparing this SiteGround review. We set up a simple website with SiteGround but didn’t perform any optimizations to help push the servers to the limit.
We first conducted a stress test with Loader.io. This tool simulates real visitors and is useful for determining how well a site performs under traffic spikes. We started with a modest 1,000 users before ramping it up to 10,000. We didn’t notice any connection drops or loss of packets.
We then tested the network ping, which determines how long it takes to connect to the nearest data center. Fastorslow.com showed us an average of only 200ms across six continents globally. That’s not surprising for this top-rated hosting company.
Then we jumped to page loading time. By using GTmetrix.com and Pingdom.com, we loaded the site in 1.25 seconds. While you can improve this further by using the SuperCache plugin, your audience can expect a smooth experience at all times.
SiteGround offers a wide variety of hosting services, perfect for whether you’re just starting your website or if you need some heavier resources. Here’s an overview of the site hosting services:
Shared Web Hosting
Shared hosting provides an affordable way to run a website, perfect for first-time website owners, freelancers, and developers working on a budget. This plan includes unmetered traffic, 10GB+ SSD space, and a site builder.
Users also get to enjoy optimization tools, including Cloudflare. This works well with the SuperCache plugin for compressing static content. You also get access to SiteGround email hosting, allowing you to create an unlimited number of professional addresses for you and your team.
It also gives you an Let’s Encrypt SSL and daily backups to secure your site. WAF is activated by default, which does an excellent job protecting you from DDoS and malware attacks.
This plan is suitable for professional blogging and businesses. It comes with well-optimized servers for providing the best experience to your visitors and grants you access to 50,000+ free templates.
SiteGround WordPress hosting comes in three plans: StartUp, GrowBig, and GoGeek. The StartUp option is limited in terms of features but works perfectly for a single website of under 10,000 monthly visitors.
The GrowBig package gives you an unlimited number of websites, 20GB of storage, and around 25,000 monthly visitors. It also allows you to create on-demand backups and add collaborators.
GoGeek steps it up a notch and fits websites that receive 100,000+ monthly visitors. You also get access to high-performance servers and white-label tools, but only 40GB of storage.
Just as the name suggests, this plan is tailored for ecommerce. It comes with the SiteGround Sitebuilder with suggestions for creating an eye-catchy website. You can choose from 100+ free templates and customize them to your liking.
All servers are pre-installed with WooCommerce, making it easy to handle inventory. You’ll be able to receive payments from 140+ countries and configure shipping rates to any location around the world. There are as many as 3,000+ extensions for enhancing productivity, including a tax calculator, dropshipping manager, and payment processors.
Reseller plans are a perfect option for users who want to run a hosting company, eliminating the burden of owning and maintaining a complex networking infrastructure. SiteGround provides white-label hosting, which you can rebrand for use. You can create an unlimited number of customer accounts and limit access to specific tools in the control panel.
You can leverage SiteGround’s customer service for free. Whenever issues arise, your customers can initiate a chat or open a support ticket, which will be solved without your involvement.
The only downside to it is the limited availability of resources. Since servers run on the cloud, you can scale up CPU/RAM at any time. On the downside, storage is limited to 40GB.
The SiteGround dedicated server is found in the cloud hosting plans, perfect for running resource-heavy sites for ecommerce, gaming, and video streaming. Though you get more storage space, bandwidth isn’t unlimited. The good thing is you don’t share your server with other websites.
While the service is fully managed, you get direct access to your cloud via SSH and sFTP. This lets you manage custom applications, large files, and add users.
Similar to the reseller package, you can create sub-accounts for your clients. We love the scalability as you can increase the SSD space to 1,000GB. That also includes CPU/RAM, which you can raise to 33cores and 130GB.
There are multiple ways of resolving customer issues at SiteGround: a knowledge base, live chat, and ticket support.
The knowledge base allows you to browse through a list of common problems. You can use the search tool to filter content based on keywords.
The live chat gives access to the team of experts 24/7/365. We asked a few questions and found them welcoming and willing to assist in resolving small issues. We have to agree with other SiteGround reviews that praise their friendliness and knowledgeability.
However, for complex issues, we were advised to open a ticket. After three hours, we received the exact solution to our query. The agent even went the extra mile of providing us with additional tips.
GoDaddy vs. SiteGround
GoDaddy is a top contender in the web hosting market. The company manages one of the world’s most notable domain registration services and offers cheap website hosting plans. On the list of features, you’ll find unlimited bandwidth and a webpage builder.
In contrast, SiteGround supports a limitless number of visitors, collaborators, and email accounts. GoDaddy will charge you extra for webmail services. GoDaddy may seem cheaper but charges extra for simple services such as backups. SiteGround provides backups for free.
On the other hand, the services perform well in terms of security. Both have WAF for malware and DDoS protection. But it’s SiteGround’s network that stands out. It runs on Google’s infrastructure that has configurations capable of handling complex attacks.
There is no SiteGround free trial, and prices vary depending on the type of plan and the tiers.
- Shared web hosting – from $4.99/month
- WordPress hosting – from $4.99/month
- WooCommerce – from $4.99/month
- Reseller packages – from $7.99/month
- Cloud hosting – from $100.00/month
All plans come with a 30-day money-back guarantee.
SiteGround Review – Verdict
SiteGround offers near-perfect reliability at a low cost. Its attractive packages, backed up by top-notch customer support, effortlessly sail beyond the competition. Some of this web host’s best aspects include unlimited traffic, free CDN and SSL, automatic backups, white-label hosting, and web application firewall.
The tests we conducted during this SiteGround review speaks volume. With a 99.99% uptime guarantee, fast speeds, and affordable plans from just $4.99/month, it’s a no-brainer to try this service. After all, the company has a 30-day unconditional refund policy.
Yes, SiteGround is an excellent hosting service. It offers one of the most affordable solutions with many features, including a free SSL certificate, unmetered bandwidth, website builder, and free daily backups. All services come with a 99.99% uptime guarantee.
No, the service is relatively cheap. SiteGround balances the high maintenance expenses by offering shared plans. In this arrangement, customers share the same resources, which makes the costs of running servers lower.
Yes, SiteGround is better. While GoDaddy’s plans are attractive, many necessary add-ons come at an additional cost. This includes essential features such as webmail and backups.
SiteGround’s pricing is transparent. All the features listed on paper are provided, including Cloudflare CDN, automatic backups, and a firewall.
WordPress hosting is SiteGround’s best plan. It comes with unlimited bandwidth, free business email, and up to 40GB of storage. With access to 50,000+ free templates for building a professional site and 5,000+ plugins, it provides you with many tools.
The platform supports drag-drop live editors such as Beaver, Elementor, and WP Bakery. Other features worth mentioning the on-demand backups, a dedicated IP, and collaboration for teams. It also comes with fast servers guaranteed to provide the best experience to your visitors.
SiteGround is owned by Bulgarian techpreneur, Ivo Tzenov. He founded the company in 2004 with two college friends. Over the years, it has grown to become one of the most reputable hosts. Its resources include six data centers and a CDN network spread across 190+ cities worldwide.
Yes, SiteGround won’t charge you extra for using WordPress. WordPress is the world’s most popular CMS platform. It’s developed and maintained by Automattic Inc. that provides the system to anyone for free.
No, it doesn’t. But as covered in our SiteGround review, it offers many other free extras, including email hosting, CDN service, and unlimited bandwidth.