TorGuard Review

by Aleksandar S.

Having a reliable VPN service at your hands is neat in multiple scenarios.

Enhanced security for your system.

A higher level of anonymity while browsing.

IP and performance control.

The list goes on but you get the idea. Using a VPN is convenient, both for casual and professional purposes. Getting to the ideal VPN for you, however, can be tricky. There are many competitors out there and picking the right one needs reliable information to lean on. This is why I initiated a full-on Techjury investigation on TorGuard.

The most common TorGuard review on the Web is positive. The VPN is solid, performs incredibly, and I haven’t stumbled on any controversial customer feedback. Still, I decided to cut through the possible sugarcoating and focus on the crucial aspects that can make or break a VPN service.

Is it quick? Does it abuse user information? How much does it cost? I will go through these and more in my TorGuard exploration, so let’s go for it.

What is TorGuard?

TorGuard rose to the public’s attention in 2012 as a part of the TorGuard Company. The service claims to offer a 100% anonymous browsing experience, without the use of logs at any point. The brand’s HQ is situated in the USA, while its parent company resides in Nevis, West Indies.

TorGuard VPN is responsible for the data security of customers across 3000+ servers in over 50 countries. This equals a bit over 20,000 IPs to choose from. I am obligated to point out the server distribution as a tad unbalanced, though.

Europe and the United States are packed with locations to use, yet South America and Africa have less than 10 locations between them. On the other hand, Asian connections are respectable and Australia is present, too.

TorGuard VPN offers 5 simultaneous connections, which is better than average for the industry.

Sounds like a potential top provider so far. But enough introduction, let’s see if it actually works!

TorGuard reality-check review starts in 3.. 2.. 1.

TorGuard Essentials – Speed, Security, and Privacy

The three main pillars of eligibility here are speed, security, and privacy. All of them are equally important to determine any VPN’s level of efficiency.

TorGuard Speed

Unlike some rival VPN providers, TorGuard doesn’t exaggerate their claims. They simply offer high-end privacy browsing without sounding flashy or fancy. I admit, the “Fastest VPN Protocol on the Net” label on the TorGuard site started me off on a negative note, but they surely delivered on the promise!

Let’s see how the test went!

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This is my base speed while running the tests.

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I went ahead and tried two European options – Poland and Hungary. Simply put, TorGuard’s speed is incredible! A speed drop of 5-7% was beyond my expectations, but here we have it. Looks like the TorGuard vs ExpressVPN battle shapes out to be very interesting!

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Testing the US delivered similar performance as the European picks. Yes, the speed is lower but this is normal because of my own location.

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Hong Kong performed respectably, however, a 75% downgrade in speed wouldn’t be my first pick.

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South America had a distinctive gap between Download and Upload speed, with the first one being splendidly high!

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I encountered an interesting moment when testing the Australia locations. The Sydney connection redirected me to a Wichita, Kansas server as the most optimal for an Ookla speed test. I am open to accepting Ookla made a slight mistake, though – my second attempt got a more realistic result.

Again, though, the Upload speed isn’t satisfying so I’d write it down as a thing to work on in the future.

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Going over to Africa, my results were concerning in Cairo, but Johannesburg managed to rank equally with most European servers.

Summary: In conclusion of the speed section of this TorGuard review, this is the fastest VPN I’ve tried yet. In addition, they maintain stable connections to all available locations.

I conducted all my tests with the following VPN settings:

  1. Tunnel Type: OpenVPN
  2. Protocol: UDP
  3. Port/Auth: 1912 (SHA256)
  4. Cipher: AES-128-GCM

TorGuard Security

If I have to pick a leader among the three essential factors here, security will gain a slight advantage. After all, the purpose of VPNs is to make our Internet actions more secure and hidden from possible intruders.

First off, the TorGuard kill switch is always handy. A deeper look into TorGuard shows their dedication to security. IPv6 leak and DNS protection are built-in, and it’s all automatic. You don’t need to lift a finger to set it up. That is something to appreciate in a VPN. Furthermore, the AES-256 encryption is considered an industry standard.

Furthermore, ports can be set to Auto, 995 (SHA1), 1912 (SHA256), 1195 (SHA256), 53 (SHA256), 1215 (SHA 512), 389 (SHA 512), 1194, and 4443 (SHA 256)/Stealth. Available ciphers are AES-128-CBC, AES-128-GCM, AES-256-CBC, AES-256-GCM, and BG-CBC. STunnel can also be enabled if you feel the need to.

 

The Torguard DNS and IP Leak tests showed adequate results as well.

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TorGuard switches servers seamlessly. However, for a few seconds, your IP will be visible during the change, so keep that in mind.

Summary: Anti-leak protection, an incredible kill switch, and top-tier encryption make TorGuard one of the safest VPN options out there.

TorGuard Privacy

As far as privacy goes, TorGuard follows strict GDPR protocols. Their privacy policy page is quite simplified, unlike many other VPN providers. That, I found to be extremely helpful when collecting information about them.

They store transactions info but don’t keep credit/debit card numbers in data storage. TorGuard torrenting is also anonymous.

In addition, Google analytics tools are operating to gather “tips” about bettering their website via cookies. Other collectibles I found were Apache Webserver logs, contact data (obtained via live chat/support tickets), and any emails received by them.

All email addresses, cookies, and contact submissions are solely used during contact with users and business operations. We can see the bolded font stating TorGuard VPN doesn’t collect nor log data itself. This is at the core of why I consider their privacy to be stellar.

In addition, I wasn’t able to find any privacy complaints about the company, so all seems clear.

Summary: Following the previous two sections’ example, privacy is as solid as it gets.

TorGuard Pros

TorGuard has all the needed means to become an industry constant in the VPN field. They are quite straightforward with their intentions, offers, and this should only benefit us as customers.

1. Speeeed!

There isn’t anything much more to add as the screenshots speak for themselves. TorGuard is operating as a top-tier provider on almost all available locations. Even more remote servers showed sweet results so I definitely give them an A+ on that one. I’d gladly be the judge of a NordVPN vs Torguard speed race!

As one of the three vital VPN statistics, speed gets a place as the main positive side of TorGuard.

2. Smooth Interface

I, personally, strive to only use user-friendly software no matter the niche. I can calmly state that their efforts in the department are amazing. The menus are easy to navigate, every connection option is clearly visible and can be accessed immediately. All setting changes take place instantly, while the launcher’s user personalization options offer an array of possibilities.

3. Transparent Website

I am pleased with the transparency on the TorGuard website. It isn’t overwhelming with unnecessary purchase invites. They have the “Get TorGuard Now” button right on the main page but I find it convenient rather than annoying. After all, this is the place to download TorGuard.

The subpages are informational and browsing is seamless. I can clearly see what each plan will land me and make an educated choice.

4. Free Trial for a Week

It doesn’t matter how praised a software is, it is best to check it for yourself and see if it fits. The case with TorGuard isn’t different, but they grant any client a 7-day free trial. This is one of my favorite features as I can explore the provider enough to consider if they are a viable pick or not.

5. Torrenting Available

TorGuard is highly understanding of its users’ torrenting needs. Japan, US, and Germany all have multiple servers to set up, with the Socks5 Proxy being at a click’s reach to us. TorGuard torrent access seems like a breeze, at least in my experience.

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6. A lot of Connection Types

I played with the connection variables for some time just to figure out which one will give me the best speed possible. All users can choose from OpenVPN or OpenConnect tunnel types and UDP/TCP protocols.

7. Responsive Customer Support

While many companies of any type would only claim to have 24/7 customer support, TorGuard rose to the challenge. I intentionally contacted the customer support staff near Midnight to see how fast they will respond. I chose live chat over the TorGuard email option because I find it more convenient.

I got connected to Jordan and I must say, he sounded like a native speaker. Also, his answers were informative and it was obvious that he was trying to assist me in any way he could. The conversation went smoothly and I pretty much gathered the information I needed at the time.

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I will get to the rest of the exchange a bit later, but so far TorGuard looks nice.

Just to keep things objective, I should warn users, the Customer Support Live Chat seems to be inactive in the later hours on Sundays.

8. A Respectable Amount of Simultaneous Connections

Going deeper into the TorGuard review, 5 connections running at once isn’t something to laugh at. There are some competitors which offer more, but the majority of users don’t need more than 3 in most cases.

TorGuard Cons

Nothing is perfect, as the saying goes, so TorGuard has a few negative sides to discuss as well.

1. A Bit Pricey

Compared to ExpressVPN, NordVPN, Windscribe VPN, and some other VPN providers, TorGuard operates at the maximum efficiency for a tad more cash than one might be willing to spend. The difference isn’t big, though it deserves a mention.

Another thing to keep in mind, TorGuard offers a Business plan which is not necessarily of great value. It offers 10 user packages, email hosting, and 3 dedicated IPs for $69/month. If you only need multiple user access, getting Torguard a router might save you some cash.

2. Short Money-Back-Guarantee

A lot of dashes above but hey, sometimes you just got to use them. When it comes to getting my money back from an unsatisfying software, a week can surely be tagged as “Short-term”. Competitors of TorGuard can set me up for a month, month and a half period to decide whether to use their services or not.

The case here doesn’t even get close, so I’d rate it poorly on this occasion. Additionally, even the free trial version requires credit card information to use.

3. Netflix Doesn’t Come Right Away

As a recently-initiated Netflix junkie myself, I can guess that most VPN users would want to stream it freely. Well, TorGuard Netflix support isn’t an option in their Basic package. Here comes the second part of my chat with Jordan.

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Apparently, I need to buy additional streaming IPs in order to watch Californication on a Friday night. Or Black Mirror, I’m not all old-school.

The good thing was, Jordan walked me through the process and the setup seems easy enough.

Apart from purchasing VPN+ features, I wasn’t able to watch Netflix on four US servers (I thought I’d stop there), and two Europe ones. A surprise, but a welcome one, was seeing the Thailand location unblock and stream Netflix. The quality was poor but you can always use it in dire times.

Watched any Gossip Girl recently?

If anything, you can take the TorGuard free trial week and compare results.

TorGuard Price

I put TorGuard in the mid/upper price-class. Their annual subscription packages, however, are below the industry average with their best offer sitting at $59.99/year.

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Here’s a look at their most purchased packages. Their coverage isn’t something to pass by, too. Keep in mind you can always search for a TorGuard coupon code as well.

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TorGuard also offers Business plans, if that’s what you’re looking for.

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There’s even a customizable plan!

Payment Methods

I don’t usually list out payment methods, but TorGuard offers a wealth of options in this department.

Visa, MasterCard, American Express, and PayPal form the Traditional Circle.

Bitcoin, Ethereum, Litecoin, and a couple dozen more play for the Cryptocurrency Team.

Finally, Paymentwall and Paygarden also offer their services as an even “fancier” way to pay for your TorGuard login access.

Do I Recommend TorGuard?

To be frank, TorGuard rocks the image of a well-polished service. It has an abundance of positive sides to back it up so I’d definitely recommend it to most users. For anyone from rookies to experts, the software delivers with little effort.

All in all – each one of speed, security, and privacy all check out with green lights from my inspection!

FAQ

Q: Is TorGuard safe?

A: Most def. My personal adventure is also backed up by a wealth of Reddit reviews. The brand is obviously determined to maintain flawless security and privacy levels. IPv6/DNS protection is in place, and the AES-256 encryption works just fine.

There isn’t much more to want from a VPN service, but TorGuard’s one-week-trial lets you see this for yourself. Honestly, this one is among the most promising VPN services I’ve worked with. The fact that they haven’t been involved in any nefarious company-user complications raises my grade even higher.

Q: How much does TorGuard cost?

A: The nice thing about TorGuard and its pricing is the variety involved. Starting from a mere $5.95 a month, the brand lets you choose from a lot of different plans. We have monthly, quarterly, semi-annual, and annual subscription plans – the most expensive Anonymous VPN package comes for $59.99 a year.

Business plans at TorGuard can cost as much as $169/year, coming with 20 User Packages, 20 Email Accounts, and 10 Dedicated IPs. The Enterprise Plan can be customized depending on your company’s specific needs, but you must negotiate the price with their sales team on that one.

Q: Does TorGuard log?

A: The company assures that no logging is done at any time during VPN browsing. They do not keep any sensitive information (like Credit Card details), and every contact info I gave them is encrypted and only used during correspondence with me.

It is safe to say that TorGuard keeps users away from harm’s way – you can effortlessly achieve full anonymity state with them!

Apart from that, I couldn’t ask for more and I can easily place them among the top modern VPN providers.

Q: How do I use TorGuard VPN?

A: Simply put, it is a breeze to use. The download didn’t take more than a minute and setting up was swift afterward. Entering the software’s interface gave me all important settings right on the main page – I played a bit with them until I reached a peak speed and proceeded to browse anonymously without any issues.

All sub-tabs are named clearly so both beginners and more seasoned online users will be able to navigate them. Having cleared the settings, choosing a server location is a child’s game as all of them are listed alphabetically. With this, I conclude this TorGuard Review. You now know how to  “ninja” your way through the Web using this awesome piece of software!

 

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