51+ of the Best Uber Statistics and Facts to Know in 2023

Hello boys and girls.

I have a question for you.

Do you know what you call a drunk woman?An Uber, so she can get home safe.

Yup, today we are talking about Uber.

I have a mind-blowing list of Uber statistics that will give you a view of Uber’s inner workings.

With Uber’s recent IPO and its vision for the future of travel, it’s undoubtedly an exciting topic.

But let’s kick it off with the history of Uber’s birth.

Let’s go back in time and visit the most romantic city in the world.

Paris.

The winter of 2008.

Snow is falling, and Christmas decorations are shining all over the city. Love is in the air, and Parisians await the birth of Christ. Little do they know of what else will be born that night.

Two guys – Travis Kalanick and Garrett Camp attend LeWeb (which stands for “The Web,” but it sounds sexier in French.)

On their way back to the hotel they have a hard time catching a cab.

Back in the hotel, they get to talking about how hard it is to get a cab in the US as well.

That’s how the idea of Uber is born.

The next year they create the ride-hailing company in San Francisco.

Which leads us to today’s...

Outstanding Uber Stats

• Uber was worth around $46 billion in 2020.
• Uber has 93 million riders and 3.5 million drivers.
• 25% of Americans use Uber at least once per month.
• UberEats is the leading catering app worldwide.
• The average price for a Uber ride is $16.16.
• Uber’s net losses amounted to $6.77 billion in 2020.
• 84.8% of Uber drivers are 41+ years old.

More and more people worldwide know how to use Uber today. Their number will increase in the years to come if the trend continues.

The Numbers Behind Uber - Statistics at a Glance

Uber’s value was around $60 million in 2011. How much is the company worth today?

1. Uber was worth around $90 billion in April 2019.

(Source: BBC)

With the IPO of the company still in the future, Uber’s valuation is uncertain.

One year ago the company’s valuation was at $120 billion. As of 9th of April of 2019, the company’s value was expected to be around $100 billion. One month later – in May Uber's worth was $82.4 billion. The company's IPO raised $8.1 billion.

2. Uber’s mobility revenue for 2020 was $6.1 billion.

(Source: Backlinko)

Uber takes a ‘small’ service fee for every ride booked through its platform that goes towards its mobility revenue. In 2020, this mobility revenue was recorded to be $6.1 billion.

In 2019 however, Uber statistics showed us that revenue from this mobility segment was $10.7 billion. Since many people were forced to stay at home during the COVID-19 pandemic, fewer Uber rides were needed.

3. More than one-third of Americans use ride-hailing services.

(Source: Pew Research)

Almost every US citizen has heard of ride-hail (99%). More than a third (36%) of Americans use such a service – mainly with Uber and Lyft.

Scratch that. Most often with Uber. And sometimes with Lyft.

4. Uber owns around 70% of the ride-hailing market in the US.

(Source: Second Measure)

Now.

This number is the most accurate you’ll ever come across - and it’s still misleading. Inevitably, some of the drivers choose to drive for Uber and Lyft.

Uber’s market share in the US is between 65%-80%, according to different sources. I guess tracking this industry is not an exact science.

So, how many people use Uber to ensure its dominance in the US market?

5. Uber has over 75 million riders and 3.9 million drivers.

(Source: Uber, Newsroom)

Some massive numbers here, right? Not that anyone expected any different.

Now that we know how many Uber drivers there are, the next logical question is – where do they work from?

6. Uber operates in 65 countries.

(Source: Uber)

Although Uber has reasonable coverage, the US represents almost half of its market. The same goes for profits. Around 52% of Uber’s revenue comes from outside the US.

As of February 2020, Uber trips are available in over 10,000 cities. Impressive for a 10-year old company, right? Especially if you consider the number of places where it wasn’t allowed because of legal obstacles.

7. Uber drivers completed 4.98 billion trips in 2020.

(Source: Business of Apps)

As of May 2021, the average number per day is at 15 million!

In general, Uber did what every business should do. They found something people need every day and tried to make it better and cheaper.

That’s one of the ever-valid formulas of success.

Ride Hailing Statistics – a Dying Trend or the Future of Travel?

The shared rides business raised many questions in the last few years. There are lots of issues with passengers’ security, drivers’ abilities, and unfair competition.

But do these issues have any effect on the industry’s progress?

Let’s see:

8. The revenue in the global ride-hailing market is $217 billion in 2020.

(Source: Statista)

Can you guess which country has the largest share?

And the answer is (drumroll) – China! Its ridesharing market is worth over $64 billion as of January, 2020.

9. User penetration is expected to reach 10.6% globally in 2023.

(Source: Statista)

Today 8.1% of the world’s population uses ride-hailing services.

The revenue is expected to exceed $133 billion by 2023, with an annual growth rate of 12.8%.

And there’s one industry that’s not too happy about this.

Ride-Hailing vs. Taxi

Shared rides are taking more and more of the urban travel market. The taxi industry hasn’t come up with an effective response.

10. Houston, Miami, and Washington are cities in the US where Uber has the largest market shares.

(Source: Backlinko)

These US cities are closely followed by New York, Chicago, and Boston.

However, Uber has the lowest market shares in Phoenix and Detroit, with only 56% market dominance.

11. The majority of US ride-hailing customers are loyal to Uber.

(Source: Backlinko)

If you’re curious about just how successful Uber is in the US, Uber user statistics show us that about 63% of ride-hailing customers in the US use Uber exclusively. 

In contrast, only 27% book rides on Lyft, and 10% of US customers regularly use both platforms.

Uber Statistics – The Leader in Numbers

In 2009, when Uber was founded, it started with 150 employees. But how many employees does Uber have today, 10 years later?

12. Uber has over 22,200 employees in 2020.

(Source: Wikipedia, S-1)

Like almost everything else in the company, the workforce is near-perfectly divided between the US and abroad.

Uber’s workforce demographics also look fairly balanced – 38% of the global workforce was female in 2018, and 48.6% of Uber’s US employees were white.

13. Uber’s app is the most downloaded travel app in the world.

(Source: Backlinko)

At this point in the article, this stat shouldn’t come as a surprise.

In 2020, the Uber app was downloaded 95 million times on android and iOS devices.

In contrast, its competitor Lyft was installed only 25 million times in the same year.

14. In Q4 2020, Uber had 93 million monthly active users.

(Source: Backlinko)

The monthly users of Uber took a hit when the pandemic started, dropping from 111 million monthly active users in Q4 of 2019 to 55 million in Q2 of 2020. Luckily, the numbers have been growing again.

15. Uber’s stock price is set to reach $169 by 2026.

(Source: Wallet Investor)

As of May 2021, Uber’s stock price was $51.73. However, financial experts predict a future value of at least $72 by 2022 and $169 by 2026.

16. There were 3.5 million drivers on the Uber platform in 2020.

(Source: Backlinko)

According to Uber’s S-1 form, the company has paid its drivers over $78.2 billion since 2015. The drivers also received $1.2 billion in tips.

But there is something that Uber stats don’t show. Although this is a substantial amount of money, Uber drivers often work 70+ hours per week to earn an income they’re comfortable with.

17. 25% of Americans use Uber at least once per month.

(Source: Statista)

Do you know what’s the favorite thing about Uber, according to US citizens?

“Convenience.”

Naturally, the most common reason people use Uber is to go to or come back from a dinner or a party.

It’s way easier when you are an Uber rider.

The era of the designated driver is over. Period.

With that said, regular folks aren’t the only ones who appreciate Uber’s effectiveness.

18. Uber has more than 5 million subscription members.

(Source: Backlinko)

In August of 2020, Uber launched its monthly pass subscription service. This service provides members with exclusive deals like ride and delivery discounts, as well as occasional free deliveries. 

Currently, the service is in full operation in 16 countries worldwide, with plans of expanding.

Uber’s Acknowledgments

Experts agree Uber provides a unique service. Here’s why this is a big deal.

19. Uber has a 68% market share in the US ride-hailing market.

(Source: Backlinko)

According to 2022 Uber stats, the ride-hailing company is far ahead of its competitors by a landslide.

However, compared to 2015, where it had a 91% market share, it’s safe to say that Uber’s competitors, like Lyft, are giving the company a run for its money.

20. CNBC rated Uber as the #2 “Disruptor” company.

(Source: CNBC)

Now, CNBC’s “Disruptor 50” is a list of startup companies, whose innovations change the world.

With that in mind, being number two is plain awesome.

I bet you wonder who is on the top of the list.

Unsurprisingly, it’s SpaceX.

Uber’s Transportation Capabilities – The Conquest for Other Markets

As of June 2019, Uber’s revenue has other sources than just transporting people.

Uber Eats Statistics 

According to Gallup, 84% of US adults order food at least once a month. Uber surely wouldn’t like to miss out on that market.

21. Uber Eats is the leading catering app worldwide.

(Source: Similar Web)

Like Walter E. Disney once said – “Whatever you do, do it well.”

Uber is in it to win it.

The food delivery app penetrated 1% of the total market with $7.9 billion of Uber Eats Gross Bookings.

The company believes Uber Eats is the largest food delivery platform outside of China. That’s downright impressive progress in just three years.

22. Uber Eats delivered over $30.2 billion meals worth of meals in 2020.

(Source: Business Of Apps)

The food-delivery platform has contracts with more than 600,000 restaurants all over the world.

But the company doesn’t transport only people and food. They are into goods-transportation as well.

Uber Freights Statistics

In March 2019 Uber Freights expanded into Europe. You can say whatever you want for this company, but they aim for the top with every business venture.

23. Uber Freights earned $290 million in gross bookings in Q3 of 2020.

(Source: CNBC)

In less than four years (Uber Freights launched in May 2017), Uber’s goods deliveries became a significant force in shipments.

The company has contracts with over 36,000 carriers, which have over 400,000 drivers. In Q3 of 2020, this part of the company made $290 million, a 30% improvement from the same period in 2019.

How about that?

Uber’s financials will go through the roof if this trend continues.

Now we reach the best part.

Uber Elevate Statistics

Ladies and gents welcome to the future.

No matter how you choose to travel, traffic is always a pain in the neck. Or is it?

How about we forget about the traffic jams and fly over them?

Yup – you read it correctly.

Buckle up; it’s time to fly.

24. Uber plans to start commercial air flights in 2023.

(Source: Uber Elevate Summit 2018)

Uber bets a lot on aircrafts that utilize vertical takeoff and landing (or VTOL aircrafts). There are a few models already in production, and boy, they look breathtaking.

It’s like the imagination of science-fiction authors took shape and materialized as an aerial taxi. Sounds crazy, right?

That's not all:

The company plans to offer its app for long-distance flight, bus, and train bookings. A 2022 article states that it will launch its test project for that in the United Kingdom. 

25. Bell presented one of the first Uber aerial taxis at CES in 2019.

(Source: The Guardian)

When I saw Bell’s prototype, the first thing that came to my mind was:

I want a hibernation pod.

Like, right now.

But wait! There’s more:

26. Uber has contracts with five companies in the VTOL segment.

(Source: Uber)

Yup, that’s right- five!

• Aurora Flight Sciences and the Boeing Company.
• EmbraerX.
• Bell.
• Karem Aircraft.
• Pipistrel Vertical Solutions.

So we’ll see at least five models of aerial taxis! Can you imagine?

Okay, now that’s impressive.

But how can these markets affect Uber’s financial situation?

Let’s find out:

How Much Money Does Uber Make?

“When I’m having a bad day, I just go to our overall revenue graph.” - Travis Kalanick, Uber’s Co-Founder and former CEO.

27. The average price for a Uber ride is $25.73.

(Source: Ridester)

According to Uber Estimate, the average trip distance is 16.16 miles. Simple math tells us the average Uber rates across the world are at about two dollars per mile.

With that said - if you want to ride in a luxurious vehicle with a professional driver (UberLux,) you’ll have to spend a bit more.

28. Toyota invested $500 million in Uber.

(Source: CNN)

Another exciting thing about Uber is that they are developing a fleet of autonomous vehicles. The company is already involved with Volvo and Daimler. Toyota is now the latest addition to its fleet.

Uber Advanced Technologies Group (ATG) is in charge of Toyota’s Sienna minivans transformation into autonomous vehicles. They expect to test the retrofitted models in 2021.

ATG is also working on autonomous trucks for Uber Freights.

29. Uber earned $11.1 billion in 2020.

(Source: Business Of Apps)

Although Uber’s financials look good at first glance, the company is losing money every year.

Uber stats show that its revenue in 2020 was 15.6% less than its 2019 revenue of $13.19 billion.

30. Uber’s net losses amounted to $6.77 billion in 2020.

(Source: CNBC)

The company hasn’t been profitable for the last couple of years.

Still, there is a 20% improvement from 2019, when Uber reported $8.51 billion in losses. But the ride-hailing company isn’t the only one. The biggest of Uber’s competitors in the US – Lyft, is in the same boat.

31. Lyft lost over $1.8 billion in 2020.

(Source: Lyft)

As bad as that sounds, 2020 was a pretty good fiscal year for Lyft compared to 2019, where the company recorded a net loss of $2.6 billion.

Lyft and Uber share a lot of similarities. Both companies rent e-bikes and e-scooters, and their ridesharing platforms deliver excellent results.

So how are they different?

Lyft vs. Uber Statistics

“Why do Uber drivers skip the gym?Because they don't even lyft.”

Both of these companies have the same goal – they want you to tap on their respective apps anytime you want to travel.

32. Lyft’s market share in the US is 32%.

(Source: Statista)

Research has shown that as of April 2021, Lyft had a market share of 32% in the US. Its biggest competitor, Uber, has the lion’s share of the US ride-hailing market.

33. Around 20% of drivers work for Uber and Lyft.

(Source: The Rideshare Guy)

In the survey, 58.7% of the drivers said they worked for Uber alone. Drivers, exclusive to Lyft, represented 16.8% of the interviewees.

34. Lyft drivers earn an average of $377 a month vs. Uber’s $364.

(Source: Earnest)

According to Earnest’s data, almost half (45%) of Uber’s drivers earn less than $100 a month.

The majority of Lyft drivers (48%) make between $100 and $499.

Only 1% of Lyft’s drivers make a living out of ridesharing with earnings over $2,000. None of the Uber drivers reach that amount, according to Earnest.

Another survey shows the average earnings before expenses:

• Uber drivers earn an average of $16.90 per hour.
• Lyft drivers work for $17.37 per hour.

Keep in mind that ridesharing drivers are responsible for all vehicle-related expenses – like gas and vehicle maintenance.

35. Lyft’s global revenue amounted to $2.36 billion in 2020.

(Source: Statista)

Lyft operates only in the US and Canada, which explains its lower revenue compared to Uber.

According to ride-hailing stats, Lyft had 12.5 million active riders in 2020.

36. Toyota is the most popular brand used by both Uber and Lyft drivers.

(Source: Statista)

Lyft and Uber statistics agree on one thing – 22.1% of their US drivers drive a Toyota.

Although Toyota isn’t the top vehicle manufacturer in the US, the company owned the lion’s share of the global automotive market last year – 9.46%.

Uber Drivers Statistics

If you’ve asked yourself “How many drivers does Uber have?”, by now you should already know. Now it’s time to see who they are, and why they work for Uber.

37. Almost half of Uber drivers have another job.

(Source: Ridester)

There is almost a perfect split between Uber drivers – 50.3% of them work for Uber alone. The other 49.7% drive for Uber and work somewhere else.

The majority of drivers – 74.7% drive for UberX, while only 0.5% provide the UberLux service.

38. Pay and flexibility are the most significant factors for Uber drivers.

(Source: The Rideshare Guy)

The sharing economy offers a lot of options.

Flexibility is among the crucial factors that can get someone to become a Uber driver. More than one-third (35%) say the ability to work whenever you want is why they became Uber drivers.

The main reason, however, is money. More than half (55.2%) work for Uber because of the (extra) income.

39. Almost half of Uber drivers have worked for the platform for less than a year.

(Source: Ridester)

Uber stats show that only 11% of drivers have worked for the company for three or more years. Around half of the drivers (46.4%), started in less than 12 months.

40. The average Uber driver works for three months a year.

(Source: Economic Policy Institute)

The on-demand economy is far different from the typical nine-to-five job. Drivers get paid only when they have customers. Simple as that.

According to EPI’s research, the typical Uber driver works for 17 hours a week and earns an equivalent of $9.21 in hourly wages.

41. 43.4% of Uber drivers are somewhat satisfied with Uber.

(Source: Statista)

Lyft enjoys a better reputation – 48.4% of them are “somewhat satisfied” with the company.

42. In 2020, 40.3% of all Uber drivers were female.

(Source: Statista)

This is quite interesting, considering that 17% of all US cab drivers were female in 2017, and 36.1% of Uber drivers were female that same year. The number has been growing since.

43. 84.8% of Uber drivers are 41+ years old.

(Source: The Rideshare Guy)

Uber user statistics show ridesharing is most common amongst young people – 37% of consumers aged 16-24 have used a ride-hailing app.

However, the demographics of Uber drivers are quite different. Almost two-thirds of Uber drivers are 51 or older.

Some of the Uber drivers have another “hobby” as well. Let’s see how some of them actually abuse their position as an Uber driver.

The Dark Side of Uber

Some people use Uber as a cover for their less-than-ethical enterprises.

But Uber’s problems don’t end with its drivers – there were hundreds of protests against Uber, organized by taxi unions.

44. The US courts accused at least 103 Uber drivers of sexual assault or abuse.

(Source: CNN)

Uber and Lyft drivers have been incriminated of at least eight different categories of crime, including:

• Deaths
• Sexual assault and harassment
• Assault
• Kidnapping
• Driver DUIs
• Driving under the influence

Yikes. Well, when you have that many riders, some of them are bound to be criminals.

45. At least three big protests against Uber took place right before the company’s IPO.

(Source: Morgenpost, Reuters, Vox)

Taxi companies, in general, don’t like Uber at all. The main accusation is of unfair competition.

There were hundreds of protests against Uber all over the world.

In the key period just before the IPO, three major protests occurred.

Around 5,000 taxi drivers protested in Berlin, Germany on the 9th of April. The reason was the planned loosening of Uber-related regulations.

Another protest, which also involved thousands of drivers, took place in Buenos Aires, Argentina, on the 11th of April.

Finally, a protest took place in LA after Uber cut its per-mile pay by 25%. This time the protesters were the actual Uber drivers.

46. A Uber drivers’ strike occurred in seven US cities before the I.P.O.

(Source: Gizmodo)

Reduced pay and lack of benefits have pushed some of the Uber drivers to launch a protest in May.

The 12-hour strike included seven US cities and aimed to change the status quo.

On April 26th, Uber announced its drivers would receive up to $40,000 as a “driver appreciation reward.” Hopefully, this cooled down the protests a notch.

And since most of these affairs are relevant to the company’s IPO, let’s take a look at some numbers in regard to this event.

Uber IPO in Numbers

The billion-dollar startup’s initial public offering didn't justify the experts' expectations.

47. Uber’s share price was worth $45. As of January, 2020, it has decreased to $36.19.

(Source: Business Wire)

Since the company wasn't able to achieve its $100 billion valuation, Uber raised only $8.1 billion. The ride-hailing company chose the New York Stock Exchange for its stock listing.

Remember when we mentioned how Uber’s drivers would receive bonuses before the IPO?

Well, Uber had a directed share program to allow several qualified drivers to buy from the company’s shares with their bonus. It didn’t work all that well for Lyft, which had the same idea, but their stock price fell rather fast.

Uber's stocks also fell, but at a rather smaller margin. One month after the IPO they waver between $42-$43 per stock. In January, 2020 they fell to $36.19.

So if you are an Uber driver who took the money instead of investing, at least you saved a couple of bucks per stock. 

48. PayPal purchased $500 million worth of common stock in a private placement.

(Source: CNN)

“Private placement” is a term used to describe the sale of stocks directly to a private investor rather than as a part of a public offering.

Although institutions like Barclays and Citigroup were hungry for shares, Paypal was on the list too. In short – Uber got $500 million more, in addition to its IPO earnings.

49. Uber's Stock Price Fell by $2 One Month after Its I.P.O.

(Source: Yahoo Finance)

Although Uber's IPO didn't start as strong as expected, things are still going down, one month later. At the time of writing Uber's stocks are traded for $42.98 each. And the company is worth almost $73 billion, which is quite a drop from the previously expected $120 billion.

Phew! There is a whole bunch of Uber stats out there!

Let’s finish with something more entertaining.

Funny Uber Statistics and Facts

I was on an Uber today and the driver said:"I love my job, I'm my own boss. Nobody tells me what to do..."Then I said: "Turn left."

Uber isn’t only money, shares, and statistics. There are many amusing facts about the company as well.

50. Uber used to offer UberKITTENS in seven US cities.

(Source: Inc.)

The idea behind UberKittens is to allow people to buy 15 minutes of cuddle time with a kitten from a shelter. This business idea reminds me of a café I read about – the Casual Cat Café.

The idea is rather good, though. Spending some time with these kittens may turn you from a customer to a happy owner. And if not – at least everyone is happy for a while.

51. Ela Melanie was the first baby born in an UBER car.

(Source: NY Post)

In 2005 Zanna Gilbert and David Horvitz were expecting their firstborn.

At 5 a.m. on the 30th of March, Zanna woke up with contractions. David hailed an Uber car to get to the hospital.

What they didn’t expect was that little Ela Melanie didn’t intend to wait that long. Her mother gave birth to the little girl on the back seat of a Nissan Altima.

Isn't that a story to tell your grandkids one day?

That’s the history of Uber’s first baby in short, but thankfully it all ended up well. The baby and its parents reached the hospital safe and sound.

52. Uber makes an annual top 50 lost items list.

(Source: Uber)

Alright, let’s check out the weird stuff people lose in Uber drivers’ cars.

I will try to restrain myself from commenting.

Here’s the top 10 list...

• An eight-week-old Chihuahua.
• A salmon’s head.
• A headband with peacock feathers.
• A Lego championship wrestling belt.
• A breast pump with milk.
• A shopping cart.
• A Harry Potter magic wand.
• A bird.
• A mannequin. (Okay I didn’t plan to comment at all – but come on! A mannequin? It’s not humanly possible to not see a mannequin. Unless you are blind, that is. Or too drunk, which is probably the case.)
• Some dirty laundry.

Well, honestly, those are a bit milder than expected.

53. Uber rappers have millions of views.

(Source: Youtube)

If you type “Uber rapper” in Youtube’s search, you will see tons of videos.

Ollie B (who is now a Lyft driver) and HiRez are the most famous ridesharing rappers on the Web.

It’s an excellent way to promote your music while earning a dollar on the side.

Alright.

I hope you enjoyed this part. Because now it’s time to say goodbye.

54. In 2020, Uber riders forgot 21% more Apple AirPods in Uber cars than in 2019.

(Source: Uber)

As crazy as that sounds, research has shown that is a fact!

Now the reason for this is something we’re yet to discover. But it’s still interesting to know. 

And it isn’t just AirPods that riders forget, by the way. Some other items that are commonly forgotten in uber cars include cell phones, wallets, and keys.

Wrap Up

That’s all folks! I hope you enjoyed this article as much as I did writing it.

We discovered an entire universe of exciting stuff about Uber. We now know how many users and drivers Uber has. Not only that, but we also found out Uber’s revenue and its plans for the future.

Uber is a fantastic company and a prime example of how a simple idea can turn into a massive company.

I hope you found out everything you wanted to know. As always, you can count on Techjury to bring you the best Uber statistics you can find on the Web.

Keep dreaming, dear readers.

“Adventure with a purpose is what we do.” Travis Kalanick