Updated · Feb 02, 2023
There are many reasons to use a VPN. And NordVPN is one of the better ones out there.
But what if you decided you no longer need it?
Canceling a NordVPN subscription can be a little hard to do.
In this article though, I will show you the whole process, step by step.
How to Cancel NordVPN
It works roughly the same on Windows, Linux, and macOS. However, the iOS and Android versions use their respective storefronts’ frameworks. We’ll discuss it in a minute.
Windows, Mac, and Linux
If you have NordVPN on your computer, you won’t find an option to cancel your subscription in the app menu.
Instead, you have to open your Nord Account in your browser.
Once you’ve logged in, you will see a Billing option on the left-hand side of the screen.
Once you’ve opened the Billing section, click on the Subscriptions tab. You will see your plan. Click on the three dots located next to the Change plan button, and select Cancel auto-renewal. This will unsubscribe you from NordVPN.
You’re all done!
Let’s start with the largest operating system.
First, open the Google Play Store. You can do that either through your computer or your phone.
Next, navigate to the My Subscriptions menu at the left-hand side of the screen. Select your plan, then click Manage and Cancel subscription.
After canceling your NordVPN subscription, you will still have access to the app for the time you’ve paid for.
Next up - NordVPN’s iPhone app.
You can cancel this subscription either through your phone or your Mac. If you are using your iPhone, the process is quite simple.
First, open your Settings app, then tap on your name. From there, select the Subscriptions button and find your NordVPN plan. Finally, select Cancel subscription, and you’re done!
You can also cancel your iOS NordVPN subscription through your Mac.
You’ll need the App Store app for this, and you’ll need to sign in. Then, click on your name in the bottom left corner. Navigate to Subscriptions, then select Manage. Find your NordVPN plan, then click the Edit button. You will find a Cancel Subscription option.
How to Request a Refund from NordVPN
Now that you know how to cancel NordVPN, let’s go over their refund policy. Are you allowed to get your money back?
The answer is yes.
But only within the first thirty days.
Furthermore, if you cancel after your plan gets renewed, you are not entitled to a refund.
Another thing to keep in mind:
The NordVPN refund policy does not apply to the iPhone version. For that, you will have to contact the App Store support.
If you are eligible to get your money back, you can apply for a refund by contacting NordVPN customer support. You can do so either by live chat with an agent, or by sending an email. Keep in mind you will have to specify the means by which you made the initial payment.
Alternatives to NordVPN
So maybe you’ve figured out NordVPN isn’t for you. But using a VPN at home is still very beneficial if you value your internet privacy.
Here are a few alternatives you might want to consider:
This virtual private network is particularly useful if you’re looking for Tor compatibility. ExpressVPN is a premium program that is among the highest recommended VPNs out there. Much like the NordVPN money back guarantee, you can get a refund within 30 days if you are not satisfied.
But what makes ExpressVPN good?
First of all, its speed. Naturally, all sites will lag, when you use a VPN. But with this one, the loss of speed is minimal. This makes ExpressVPN ideal for browsing the web the way you normally would. You can even use it while streaming video or downloading files.
Another positive is the security. ExpressVPN supports various protocols like OpenVPN and IPSec, and has a zero-log policy. Furthermore, the company is based in the British Virgin Islands, which has no mandatory data retention legislation.
And while its service can be on the expensive side of things, using it is very much worth it.
TunnelBear is one of the most popular VPNs available. For one, it has a free plan, which makes it a perfect alternative if you just got your NordVPN money back. And it also uses OpenVPN protocol.
But the biggest reason for using TunnelBear?
It offers near-unparalleled internet privacy. It has a particularly strict zero-logging policy, and it has a kill-switch feature in case your connection breaks down. Furthermore, it has the so-called Ghostbear feature.
What does it do?
Simply put, it masks your VPN data to your ISP by making it look like regular data. If you live in a country that’s particularly restrictive of internet access like China, you’ll be able to bypass limits.
It may not have the most expansive network, but its simple user interface makes it more approachable than most VPNs.
So, you did cancel NordVPN.
Why not try Surfshark? It is both affordable and reliable.
It passes all IP and DNS leak tests, and it offers unlimited bandwidth along with military-grade encryption via AES-256. And much like TunnelBear, it can mask VPN traffic by making use of its Camouflage mode.
Now what about price?
You’ll be glad to know Surfshark can be very affordable at the right package. A 24-month plan can cost you as little as $2.30 per month.
Sure, it may not be the fastest. But being fairly feature-rich, it has plenty of things going for it. Like ExpressVPN, it’s based in the British Virgin Islands, and it even comes with its own adblocker.
NordVPN cancellation policy is quite straightforward, regardless of your platform.
If you’re on Windows, Linux, or Mac, you can unsubscribe at any time using your Nord Account. On Android and iOS, the process is done through your smartphone’s respective app storefront.
And don’t forget:
If your cancellation falls within the first 30 days of your purchase, you can apply for a refund. This is done by contacting customer support and letting them know of your account details.
Now you know how to cancel NordVPN and ask for your money back. If you are still on the lookout for a reliable VPN service, we have covered many solutions on the market.
My fascination with technology began from quite an early age thanks to computers and video games. Nowadays, I love anything related to music production and astronomy. Coincidentally (or is it?), both of those have a great deal to do with tech. Honestly, most of the stuff that can be accomplished with modern electronics kind of seems like magic to me. This is why I feel this strong need to constantly learn more about it and talk about it, almost to the detriment of others.
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Updated · Feb 01, 2023