How to Unlock A Samsung Phone When You Forget The Password?

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Maxym Chekalov
Written by
Maxym Chekalov

Updated · Jul 26, 2023

Maxym Chekalov
SEO Specialist | Joined June 2023 | LinkedIn
Maxym Chekalov

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Lorie Tonogbanua
Edited by
Lorie Tonogbanua


Lorie Tonogbanua
Joined June 2023 | LinkedIn
Lorie Tonogbanua

Lorie is an English Language and Literature graduate passionate about writing, research, and learnin... | See full bio

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Do you often forget the password to your phone's lock screen? Well, that’s normal. 

According to a study by HYPR, 78% of respondents claimed they forget and reset their password at least once every three months. This can happen even to a billion Samsung phone owners

Opening Android phones is generally simple. In this article, you will learn how to unlock a Samsung phone whenever you forget your password. 

LEGAL NOTE: Unlocking someone’s phone without consent is a crime in most countries. TechJury does not promote ILLEGAL activities on the Internet. Check local regulations and seek the owner’s permission before using the apps and websites in this article.

Ways To Unlock Samsung Phone When You Forget Password

There are plenty of methods to unlock your phone. One of the most common ways is going to the nearest repair shops. 

However, the reliability of phone repair shops can sometimes be put into question. A study revealed that it is easy for technicians to install microchips on your phone. Those microchips can come with spyware

We listed safer approaches to restore access to your Samsung phone. Let's examine each one below:

1. Recover Access With Google Account

All Samsung mobile devices run on Google services. Interestingly, a Google Account even lets you unlock a Samsung phone.

However, this method is only functional if your Samsung phone is already connected to a Google Account and if you have enabled the "Google Find My Device" feature. 

Here's how you can use your Google Account:

How to Unlock the phone using a Google Account?

  1. Visit the Google Account Recovery page on a computer.
  2. Sign in using your Google Account credentials. You can use your email address or phone number to authenticate your identity. 
  3. Reset your phone's password once your identity is verified.
  4. Enter a new password. 

Account Recovery

If using your Google Account does not work, try the following method.

2. Make Use of Samsung Find My Mobile

Samsung Find My Mobile is a preinstalled app that lets you remotely locate your Samsung devices. You can also use it to unlock a Samsung phone.

You need a Samsung account linked to your Samsung phone. Make sure you also enable the “Find My Mobile" feature on your locked Samsung phone. 

Follow these steps:

  1. Open a browser. Go to the Samsung Find My Mobile website.
  2. Sign in with your Samsung account credentials.
  3. Once signed in, locate the "Unlock" option on the website. Click on it.
  4. Follow the on-screen instructions to confirm your action.
  5. Once the unlock request is processed, you can remotely unlock a Samsung phone.

Find My Mobile

3. Go to a Samsung Service Center

Samsung Service Center is a repair and service center that helps you with your Samsung devices. Unlike unauthorized repair shops, they offer safer services that will not affect your phone’s privacy. 

Before heading to a Samsung Service Center, secure proof of ownership, like a receipt or warranty card. Then, proceed as follows:

How to Use Samsung Service Centers to Unlock A Samsung Phone?

  1. Go to the nearest Samsung Service Center.
  2. Provide proof of ownership to the service center staff. They are required to verify the ownership before they proceed with any transaction.
  3. Request them to unlock your phone.
  4. The staff will use their specialized tools to unlock a Samsung phone.

4. Use Factory Reset

The previous techniques are all applicable if you want to avoid losing data. On the other hand, Factory Reset is a method that erases all data on your phone. It resets a device to its original factory settings. 

While the reset removes the password or pattern lock, this method will also erase all your data on the phone. To avoid complete data loss, make sure your files are all backed up. 

After that, you can follow these steps: 

  1. Turn off your phone.
  2. Simultaneously press and hold the Volume Up, Home, and Power buttons until the Samsung logo appears.
  3. Release all buttons. Wait for the Recovery Mode menu to appear.
  4. Use the Volume Down button to choose the "Wipe data/factory reset" option. Press the Power button to select it.
  5. Select "Yes - delete all user data" using the Volume Down button. 
  6. Press the Power button to proceed.
  7. Wait for the Factory Reset process to complete, which may take a few minutes.
  8. Once the process is complete, the phone will reboot automatically and be unlocked without a password or pattern.


5. Contact Samsung Support

If none of the previous methods worked, your last resort is to reach out to Samsung Support. You can email them or start a live chat on their website. You may also try calling their customer service hotline: 24222111. 

Samsung Support will require proof of phone ownership, so carry it with you. The customer support team will guide you in unlocking your phone and other Samsung devices.

Wrap Up

You do not have to worry if you forget your Samsung phone's pin code, password, or pattern lock. Several methods exist to unlock it. 

You can use your Google Account or Samsung Find My Mobile to unlock your device without losing data. You can also try going to Samsung Service Centers or contacting Samsung Support. 

However, the best method is to use an effective password manager so you don’t have to lose passcodes the second time. Password managers like Samsung Pass will be a huge help.


Can I unlock a Samsung phone without losing data?

Using Google Account or Samsung Find My Mobile lets you access your locked phone without losing data. Samsung Service Centers or Samsung Support also help.

How can I unlock a Samsung phone if it is locked to a specific carrier?

You can contact the carrier and request an unlock code that you can use to access the device.

Can I use third-party unlocking services to unlock a Samsung phone?

Yes. However, it is important to exercise caution when utilizing such services. They can infringe upon the warranty terms of your phone. Make sure to select the most reliable unlocking services.


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