
Updated · Mar 28, 2023
Updated · Feb 02, 2023
The need for video conferencing software is larger than ever. There’s no denying that the global pandemic changed how modern companies operate, and Zoom was at the heart of this.
One humble app quickly became the talk of the town, leading to millions of downloads in a very short amount of time. Today’s post will focus on some of the most impressive Zoom statistics out there, covering everything from general facts to revenue and usage.
Here’s a brief overview of the most intriguing stats we picked out:
Our first section goes over some of the general Zoom facts out there, such as how big the platform has become and how popular it is compared to its rivals.
(Companiesmarketcap)
During the height of the pandemic, Zoom peaked at a value of almost $159 billion. Since then, the number has dropped down back to $20.31 billion.
(Business of Apps)
Incredibly, Zoom saw some insane growth during 2020 and through to 2021. Meeting participants grew by 2900% over just one year, meaning that the popularity of Zoom was at an all-time high.
(GetVoIP)
Zoom is still the most popular option, boasting far more active daily users than both Google Meet and Microsoft Teams. Cisco WebEx is also quite in demand, with over 324 million users signed up to the platform.
(Zoom)
It’s almost as though they knew something was coming that would change the business forever! Of course, this was just pure luck, but it’s extremely interesting to look back and see that such significant changes and investments were made in the platform right before it experienced a boom.
Naturally, you’re going to be interested in the numbers relating to how much money the app makes. So, here’s a section dedicated to that:
(Statista)
In the fiscal year 2021, the company earned $2.65 billion. Incredibly, this was more than triple the amount they generated in 2020 ($622 million). Even more astounding is the fact that the 2020 revenue figure was still nearly double that of 2019 ($330.5 million).
(Zoom)
The most recent Zoom annual revenue stats are from Zoom itself. In a post dedicated to investors, the company revealed earnings of $4.09 billion for the 2022 financial year. This was up 55% from 2021, showing the continued trend of revenue increasing year after year!
Year | Revenue, in millions |
2017 | 60.817 |
2018 | 151.478 |
2019 | 330.517 |
2020 | 622.658 |
2021 | 2,651.368 |
2022 | 4,099.864 |
(Zoom)
That's almost a 105% increase in profits in just one year. Since 2019 Zoom's profit is constantly growing.
Year | Profit (loss), in millions |
2018 | (3.822) |
2019 | 7.584 |
2020 | 25.305 |
2021 | 672.316 |
2022 | 1,375.639 |
(Macrotrends)
Over the past few years, Zoom's net worth has been falling. On October 12, 2020, Zoom's net worth reached its peak of $159.19 billion.
To get a real sense of the app’s user growth, we need to look at the stats focusing on the people on Zoom. So, here’s a look at data on its active users and much more:
(Statista)
This includes both free and paying users and is an increase of 2900% from December 2019, when zoom had 10 million daily meeting participants.
It’s important to note that daily meeting participants can be counted more than once. Therefore, you shouldn’t conclude that there are 300 million Zoom daily active users.
Zoom usage has increased rapidly in 2020 due to the Covid-19 pandemic which made people use the platform to stay connected.
Date | Zoom Daily Meeting Participants |
December 2019 | 10 |
March 2020 | 200 |
April 2020 | 300 |
December 2020 | 350 |
(Apptopia via CNBC)
To avoid confusion, monthly active users are only counted once. So, the same person can log into their account and attend multiple Zoom meetings per day, meaning they contribute many times to the daily meeting participants stat. However, they still only count as one active user for the day/month.
(Nira)
To put this into context, 63% of Zoom’s daily active users turn to the platform for personal conversations with friends and family.
(Nira)
Anyone with a background in marketing will know that this is one of the most inconceivable Zoom stats around. 67% of Zoom customers found out about the app through friends or colleagues, while only 6% discovered the platform through search engines. That’s shockingly low considering the dominant role search engines play in general business marketing.
(Zoom)
The possible number of Zoom meeting participants depends on the account type. For the Enterprise plan, there can be 500 members.
Account Type | Participant Limit |
Basic (free) | 100 participants |
Pro | 100 participants |
Business | 300 participants |
Enterprise | 500 participants |
Add-ons | 500 participants ; 1,000 Participants |
(Zoom)
This is a huge increase from 2020 when Zoom was used by 81,900 companies with more than 10 employees.
(Zoom)
There were only 641 such companies using Zoom in 2020. That's demonstrating the rapid adoption of Zoom among large businesses.
Year | Zoom Customers with More Than 10 Employees | Zoom Customers Contributing Over $100,000 |
January 2018 | 25,800 | 143 |
October 2018 | 44,400 | 277 |
January 2019 | 50,800 | 344 |
October 2019 | 74,100 | 546 |
January 2020 | 81,900 | 641 |
October 2020 | 433,700 | 1,289 |
January 2021 | 467,100 | 1,644 |
October 2021 | 512,100 | 2,507 |
January 2022 | 509,800 | 2,725 |
How often is Zoom used? What are the current Zoom meeting statistics? You can find the answers to both of these questions – and more – below:
(Backlinko)
Yes, you read that correctly. That’s a staggering number of minutes dedicated to webinars alone. No other video conferencing software can even come close to competing with figures like these.
But it gets even crazier when you look at video conferencing as well…
(Backlinko)
Webinars are more niche than video conferences, so it’s no surprise to see this number surpass the one before. What is surprising is just how many minutes are spent on Zoom annually.
(Nira)
Such a fun stat to look at when you compare it to the previous one. It just goes to show that the growth of Zoom is absolutely off the charts. Sure, we’re looking at growth over a five/six-year period, but to go from 6 billion to 3.3 trillion is staggering.
(Backlinko)
The biggest rise in Zoom usage came from 2019 to 2020. During this period, we saw the video meetings minutes per year increase thirty times over.
(Zoom)
When the pandemic swept through the world at the start of 2020, many institutions and organizations had to adapt – including schools. Kids and teenagers could no longer attend their schools. So, a considerable part of the Zoom user growth came from educational institutions. 90,000 different schools turned to the platform for help. Zoom was used across 20 different countries, helping kids keep up with their education.
(SensorTower)
Since March 2020, more and more people have been downloading the Zoom mobile app for the first time. This figure doesn’t include downloads from people who previously had the app, showing just how many people began using Zoom since the start of the pandemic.
That final stat is a great place to end things and wrap the whole article up. There’s simply no denying that Zoom flourished as a result of the global pandemic. When looking through all the different stats, you can clearly see patterns emerge during this period. Everything increased from 2020 onwards: Zoom users, revenue, profits – it has all snowballed since then.
As the world continues to adopt a remote-working approach, there’s every chance this is merely the beginning of more growth for Zoom as a platform.
Zoom has over 300 million users in meetings every single day. It has over 500,000 business customers, with each one containing numerous users.
The relevant Zoom statistics show that 34.15% of its web traffic comes from the United States, making it the most active country on the platform. India is second on the list with 5.85% of traffic.
An exact figure is impossible to find until Zoom reveals it themselves. But, it’s safe to say that millions of meetings happen daily on this platform.
Deyan Georgiev
Deyan has been fascinated by technology his whole life. From the first Tetris game all the way to Falcon Heavy. Working for TechJury is like a dream come true, combining both his passions – writing and technology. In his free time (which is pretty scarce, thanks to his three kids), Deyan enjoys traveling and exploring new places. Always with a few chargers and a couple of gadgets in the backpack. He makes mean dizzying Island Paradise cocktails too.
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