Why is My PS4 Asking for a Proxy Server? [Fix]

Dejan Cvetnarevic
Dejan Cvetnarevic

Updated · Sep 07, 2022

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So, you’re ready to hop into a Rocket League match on your PS4.

However, you notice that before you launch any game, you need to connect it to the internet.

When you try to do so, the console asks whether or not you use a proxy server.

You select No, but it spins the loop animation and asks the same thing again.

You click No once again but to no avail.

All players stuck in this process ask themselves the same question – Why is мy PS4 asking for a proxy server?

In this post, I’ll look at all the potential reasons why this never-ending cycle occurs. In addition, I’ll list all common fixes for the problem.

Don’t worry. You’ll be scoring goals with those rocket-powered cars in no time.

What is a Proxy Server on PS4?

A proxy server on PS4 acts as an intermediary between the player requesting a resource and the server providing it.

Those who are into IT are already familiar with this computer networking term. For others, this may be the first time encountering proxy servers, and learning more about them is a great place to start.

Proxy servers simplify the complexity of multiple client requests, balancing the network traffic load along the way. They also protect against cyber threats like malware and ensure online anonymity.

Players generally use a proxy server on PS4 to boost their gaming experience.

The console needs high internet speed to provide smooth and lag-free gameplay. Poor connection doesn’t only cause lag, but it sometimes disconnects players in the middle of the game. For many popular titles, this means the player is out of the match, and it counts as a loss.

Achieving good connectivity isn’t always easy. That’s where a proxy server comes into play. Players can get a 99.99% uptime and uninterrupted gaming session by using one.

Using a proxy server on PS4 is also the best way to get the console to a secure connection and circumvent geolocation blocks. This is because PlayStation doesn’t support VPNs directly. Players who want to use one must either set it up on their router or rely on a smart DNS.

A proxy server also hides the player’s IP address and effectively disguises their actual location. The only downside is that it doesn’t encrypt data.

Why is My PS4 Asking for a Proxy Server?

Now you know how a proxy server helps enhance your gaming experience. However, that doesn’t explain why the device asks for one when you want to connect it to the internet.

Let’s check out the potential reasons:

Internet Connectivity Issues

Quite often, your PS4 wants to use a proxy server because the console isn’t detecting your connection correctly.

This scenario often indicates that there’s something wrong with your network. Perhaps your Wi-Fi has lost internet connectivity.

Unsecure Wi-Fi Connection

Have you ever taken your PS4 on vacation and wanted to play in the hotel? Or do you have a deal with the coffee shop owner that you and your friends can play there?

If that’s the case, and you want to connect to the place’s Wi-Fi network, chances are you won’t be able to do it. That’s because the console will see it as an unsecured Wi-Fi connection. As a result, it’ll ask you to use a proxy for PS4.

Power Failure

Corrupted data can cause all sorts of problems within a console. This can happen if a file is incorrectly written to a storage device. A common reason behind this is not properly shutting down the device when there’s a power failure.

Hardware Failure

A hardware failure is also likely to cause the PS4 proxy server address error. If you’re getting it, it may indicate that there’s something wrong with your Wi-Fi chip.

Other pieces of hardware that may be defunct are your Wi-Fi router and ethernet cable.

PlayStation Network Ban

Another reason why you may be experiencing the PS4 proxy server error is that you’ve been banned from the PlayStation Network. It’s a good idea to look at the terms of service on the PlayStation website and check if you’ve broken any of them.

Remember that the platform has a near zero-tolerance stance on players owing it money. If your account is empty or you’ve asked your bank to stop all your payments, that could be the problem.

How to Fix PS4 Proxy Server Error?

Try the recommendations listed below to solve the proxy server PS4 error.

Check the PSN Status

Checking the PSN (PlayStation Network) status is a great place to start. If PSN is offline, there’s nothing wrong with your device. All you have to do is wait for it to become available again. You can report the problem on the platform’s official website if you want to.


It’s common for players to misdiagnose outages on the PlayStation level as a problem with their network connectivity, creating unnecessary confusion.

Reboot Your PS4

If PSN is up and you still get the proxy server address PS4 error, try rebooting your console. This can sometimes solve the issue if there’s nothing wrong with your hardware or internet connection.

It’s important to fully power down the console and then turn it back on instead of having it enter Rest Mode and waking it up. Only turning it off fully can help in this situation.

If that doesn’t work, it’s a good idea to restart your modem and router as well. Restart both devices and then do the same with your console afterward.

Check Internet Connectivity

Obviously, you need an internet connection if you want the console to go online. Check if your other devices, such as your phone and computer, are connected to the network. If not, it indicates there’s something wrong with your internet connection, and that’s why you see the proxy server for PS4 error.

Move the Console Closer to the Router

The physical distance between the wireless router and the console may also be behind the problem. If you suspect that’s the case, move the console closer to the router.

Keep in mind that obstructions such as walls and reinforced doors can impede the signal.

Check PS4 Network Settings

The next place you can look is under Network Settings on your console. Sometimes, Wi-Fi connectivity problems revolve around the PS4 DNS settings. Try modifying the addresses used with your Wi-Fi network.

Once you do that, reboot the console and check if your PS4 keeps asking for a proxy server.

Look for System Software Updates

Another possible solution is to update your PS4 system software to the latest version. To do that, follow these steps:

  1. Go to the PS4 home screen
  2. In Settings, select System Software Update
  3. If updates are showing, select Next and then Update
  4. Wait for the updates to download
  5. Select Downloads and install the updates
  6. Restart your PS4

Once you complete all six steps, check whether the issue persists.

Try Logging into Your Account from Another Device

If you suspect PlayStation has banned your account, you can try signing into it from your phone or computer browser. If you can do it, it means your account is working, and there’s something wrong with your device or connection.

Contact PSN Support

If your account has been banned, your best shot is to contact PSN support and try to retrieve it. If you succeed, the PlayStation 4 proxy server issue should be resolved.

Similarly, if you have exhausted all other options, you can try talking to PlayStation’s agents and see if they can help.

Factory Reset the PS4

After trying everything and still getting the PlayStation proxy server error, the one last thing you can do is restore the console to its factory settings. Keep in mind that you should only do this as a last resort.

Back up all your data and save your games before attempting it.

Wrap Up

Proxy servers can help PS4 players achieve a better, uninterrupted gaming experience and ensure online anonymity.

However, when your console keeps asking whether or not you use one no matter your response, it indicates something’s wrong.

The proxy server error can be extremely frustrating, and many players struggle to identify the right fix.

Give all solutions listed in this post a go, and chances are you’ll find your way around the problem.

Once you do, it’s time for your gaming session to finally start.

FAQ.


Do you need to use a proxy server on PS4?

You don’t have to use a proxy server on PlayStation 4. If the console keeps asking for one while connecting to your network, it usually indicates something’s wrong with your device or network.

What does a proxy server do on PS4?

A proxy server helps you improve your connection speed, stay anonymous online, and ensure you won’t get disconnected during gaming sessions.

How do I make my PS4 connection better?

Connecting to a proxy server is a great way to improve your connection. It can reduce lag and lower the risks of disconnecting. You can learn more about it in my comprehensive Why is My PS4 Asking for a Proxy Server post.

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Dejan Cvetnarevic

Dejan Cvetnarevic

Dejan is a techie at heart who always dreamed of turning his fascination with gaming into a career. He finds working for TechJury a perfect opportunity to express his views of all kinds of different software. Being an avid reader, particularly of fantasy and sci-fi, Dejan pursued a degree in English Language and Literature. When not at his computer, he’s watching sports or playing tabletop games.

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